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Customer reviews for Samsung 55" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN55TU700DFXZA for
Samsung 55" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN55TU700DFXZA
4.5 out of 5 stars
stars
11K ratings10.2K reviews
  1. 5 stars70% (7,721)
  2. 4 stars18% (1,970)
  3. 3 stars5% (589)
  4. 2 stars2% (274)
  5. 1 star4% (472)
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Showing 1,761-1,770 of 10,259 reviews
Sep 30, 2020
Reviewer name: HamzaZaidi
4 out of 5 stars
4 out of 5 stars review

Best for the price

[This review was collected as part of a promotion.] After much research I decided to buy this TV as my first smart tv and after almost two months of usage I have to say I am quite satisfied with the features of this television. The thin sleek boundary makes it look very elegant. It has all the capabilities you would expect from of a smart television. It's internet browser is quite straight forward and easy to use because it has a mouse pointer. The display resolution, contrast and brightness are all amazing. There are only two reasons why I took a star off for my review. For some reason the TV cannot catch satellite signals. Nobody needs satellite channels these days but I was hoping to catch some local channels but I guess I can get an external antenna for that. Secondly if there's a light turned on in front of the screen then you would definitely see the glare, therefore, you would have to turn the lights off in front of the screen but I guess that is expected from a television in this price range. Nevertheless it effects the user experience. All in all its a great television and I hope to continue using it for many years to come.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Jun 18, 2022
Reviewer name: Adamz1
5 out of 5 stars
5 out of 5 stars review

Awesome TV

[This review was collected as part of a promotion.] I've mainly only owned Samsung TV's personally I love it. We stream everything. The picture is so clear it took time to get used to it compared to our older Samsung. Would buy a 32” one if I could but don't believe they make them that small (at least I couldn't find one)

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Sep 15, 2020
Reviewer name: Primetime
5 out of 5 stars
5 out of 5 stars review

Affordable and Reliable

[This review was collected as part of a promotion.] This is my first time purchasing a Samsung TV and I'm extremely impressed with the quality of this product! The sound and color are great. Set up was very easy with no issues. No problems with streaming and apps we easy to install as well. Samsung TV is a bonus as I do not use cable.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Feb 4, 2021
Reviewer name: Fotog
5 out of 5 stars
5 out of 5 stars review

Great Retirement Gift

i retired a few months ago and my oldest daughter and her husband bought this for me as a retirement gift. it replaced a 48" samsung from 2007 that was working great. anyway, i love the new television. great picture and it looks great on the wall. i have a separate surround sound system and it matches well with the tv. it is a great retirement gift.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Feb 2, 2021
Reviewer name: Ross
3 out of 5 stars
3 out of 5 stars review

Fine TV, Lousy Remote

tv has met expectation aside form the occasional network communication issue a poorly designed remote. every one has different preferences but it feels like this remote was designed to put the least used buttons at your fingertips and the most used out of the way. often need to turn on the light to use. antithesis of intuitive...

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
reply from Samsung Brand Ambassador

Ross: Thank you for your feedback regarding the TU7000 Standard remote. We appreciate you sharing your experience with using it and will share your thoughts with our design teams. A firmware update is available which may help improve your network connection. Using your TV's remote, navigate to Settings, and select Support. Select Software Update, and then select Update Now. New updates will be downloaded and installed on your TV. Updates usually take a few minutes; please do not turn off the TV until the update is complete. When the update is finished, the TV will restart automatically. You may also want to enable automatic updates for future convenience. Select Settings > Support > Software Update, then select Auto Update. Should your problem persist, please contact Samsung Customer Support: 1-800-SAMSUNG (ask for TVs), available 8AM -12AM EST, 7 days a week Or visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for: 1) Contact Us Options (LiveChat, Remote Support, Facebook, Twitter) 2) Product Support 3) Manuals and Downloads 4) Warranty Info 5) Product Registration: Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates 6) Samsung Community: A great resource for getting help from Samsung moderators and customers and more 7) …and more product, repair, order, and care options ~ Samsung Solutions

Sep 26, 2022
Reviewer name: GreatProduct
4 out of 5 stars
4 out of 5 stars review

Great Budget TV

[This review was collected as part of a promotion.] We have been using this TV for last 3 years. It has been a great experience so far. The picture quality is amazing. The TV system sound is good but works much better with Samsung sound bar system. Their customers service is amazing and responsive.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Jul 27, 2021
Reviewer name: not happy
2 out of 5 stars
2 out of 5 stars review

picture gave out in 6 months

i bought a tv in november of 2020...it is now july 2021 and i am unable to enjoy my tv...the picture has gone out and has a black screen. unbelievable that already it has quit. i probably wont waste my time or money on buying another one. i'm going on a month now waiting for parts to be delivered and to be repaired.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Nov 20, 2020
Reviewer name: Mibetrue
4 out of 5 stars
4 out of 5 stars review

KISS Mentality

[This review was collected as part of a promotion.] I'm always honest so if your just looking for praise, wrong lady. Great picture quality, like exceptional . If a wart had a wart, you'd know it. But 2 things disappointed. You need a phd for the remote & the sensitivity factor on it after using a Firestick remote is like corporal punishment. Keep it simple & user friendly. Then people will spread the word & they will sell. The 2nd thing is the audio. I am hard of hearing & if I don't win a sound bar will be forced to invest in one to enjoy this tv. Sad but true. Nice tv for the price. No real regrets but would i recommend it...no. i have a Samsung phone...a Samsung tablet...& my 1st slight dissappointment is this tv. Thanks for listening & please make sure i get entered for the sound bar, even if i didn't say whar you wanted to hear. Thanks, Mi

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Aug 15, 2022
Reviewer name: Liadelic
5 out of 5 stars
5 out of 5 stars review

Excellent Choice!

[This review was collected as part of a promotion.] I love the clearness of colors on this screen. So prestine, vivid colors that enhances everything you watch. Highly recommend this tv. Plenty of app storage, internet access, you can do so much with this tv.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Jun 16, 2022
Reviewer name: SmartTVer
5 out of 5 stars
5 out of 5 stars review

Great picture and features

[This review was collected as part of a promotion.] This set has a very nice, sharp picture, but darker scenes could be brighter. App layout is easy, and switching between sources is smooth. The sound is just OK so I added a sound bar to enhance the sound quality.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028