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Customer reviews for Samsung 55" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN55TU700DFXZA for
Samsung 55" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN55TU700DFXZA
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Oct 21, 2020
DaveK
5 out of 5 stars review

Does everything I hoped it would

[This review was collected as part of a promotion.] I bought this TV because of the Samsung name, support for AppleTV+ App, and Airplay2 support. I figured it would fail to meet some of my expectations but it turned out to all work perfectly. No more need for an external AppleTV unit and everything works right away, all the time (DirecTV, Netflix, YouTube, Prime, device-projection, etc).

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Jun 16, 2022
KiaH1023
5 out of 5 stars review

This item is great!

[This review was collected as part of a promotion.] We have three of these Sam's TVs and will not purchase anything else. The streaming view is amazing. My husband play his video games on it and everyone wants to load up at our house. We have a smaller version for our garage and that's where we watch sports at. We're just in heaven with Samsung.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Sep 17, 2020
Creolelady
5 out of 5 stars review

I LOVE MY SAMSUNG CRYSTAL UHD TV!!!

[This review was collected as part of a promotion.] My Samsung TV is everything and so much more than what I expected it to be! The picture is still BREATHTAKING to me, and I've had it for almost a month now! I look forward to going home to watch TV because the picture is so crisp and clear - it feels like I'm actually in the scene! I am so excited about my TV that I'm going to surprise my mother with a Samsung Crystal UHD TV of her own! I would STRONGLY and HIGHLY suggest that anyone who's in the market for a wonderful quality TV experience, definitely purchase the Samsung Crystal UHD! You won't regret it! I honestly believe it is the best purchase I've made in a long time!

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Sep 28, 2022
Goatboy
5 out of 5 stars review

By far the best picture in any TV I have owned

[This review was collected as part of a promotion.] My family constantly uses this TV for streaming, gaming and music. It has become the center of all media in our home. It has the clearest picture with vivid color and the 4k hdr is phenomenal for gaming.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Dec 7, 2020
Vee H
2 out of 5 stars review

Too many glitches

i wanted to love this tv. but, it is awful compaired to my older non smart tv samsung. it continuously disconnects with my wifi (the older tv has no issues), crashes on certain apps, and is not user friendly at all. the pros are the sound system is great and so are the graphics. everything else is sub par.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
reply from OBA

Vee H: Thank you for purchasing the Samsung TU7000 TV and for your review. We appreciate your feedback regarding your connection, apps, and ease of use. You may want to go through these steps to check your network connection: 1) Check the distance between the TV and your modem or access point. The distance should not exceed 50 ft. (15.2 m). 2) Minimize interference by not using or turning off wireless devices. Also, verify that there are no obstacles between the TV and the modem or access point. (WiFi strength can be decreased by appliances, cordless phones, stone walls/fireplaces, etc.) 3) Perform a network test to check if there is a network problem. Press the Home button on your remote. Navigate to Settings > Support > Device Care > Self Diagnosis> Smart Hub Connection Test 4) Try a cold reboot of your TV by pressing and holding the power button for 5+ seconds until the TV turns off and on again. 5) Please also be sure you have the latest firmware update. You may want to enable automatic updates for convenience. Select Settings > Support > Software Update, then select Auto Update. To optimize the smart TV performance, please try Device Care option under the Support Menu. Go to Settings > Support> Device Care > Start Device Care. It improves your apps performance as it frees up unused cached memory and closes background apps. For further assistance or service, please contact us via any of the following options: 1-800-SAMSUNG (ask for TVs), available 8AM -12AM EST, 7 days a week Or visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for: 1) Contact Us Options (LiveChat, Remote Support, Facebook, Twitter) 2) Product Support 3) Manuals and Downloads 4) Warranty Info 5) Product Registration: Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates 6) Samsung Community: A great resource for getting help from Samsung moderators and customers and more 7) …and more product, repair, order, and care options Samsung stands behind the quality and performance of our TVs with a limited 1-year manufacturer’s warranty when purchased brand-new from an authorized dealer. ~ Samsung Solutions

Oct 28, 2020
Shopper123456789
4 out of 5 stars review

Reliable, but UI could be better

[This review was collected as part of a promotion.] Good picture, quick to turn on and I like that when I turn on an input (such as a console) the TV will automatically turn on and switch to the correct input. Only thing I have noticed it from time to time the screen will begin flickering rapidly. It's not super noticeable but can be annoying. It's always been fixed by just unplugging and plugging it back in however. The smart hub is alright, but it's really not that great in terms of user experience. It doesn't have a section for your recently used applications and never has suggested applications for you. You have to manually navigate to the application you want every single time. Overall, it's much easier to just use a FireTV stick or a similar product since the UI is so much better.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Nov 5, 2020
Jason
5 out of 5 stars review

Great value...Even better TV!!!

[This review was collected as part of a promotion.] I just purchased this TV and I look at a video comparison of the this TV and your Led version. The picture on this screen blows the other one out the water when it comes to vivid color display. I would recommend this tv.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Oct 6, 2020
CASamsung
4 out of 5 stars review

Sports are Fuzzy and Universal Remote is Wonky

[This review was collected as part of a promotion.] Overall this is a great TV for the value. However, sports (which move quickly) become a bit fuzzy and pixelated. Additionally the "universal" remote is very wonky. I use the optic input for a soundbar and it frequently loses connection and I have to turn the TV and bar off and back on to have them function.I've never been able to get the remote to pair with my Xfinity cable box and the Apple TV doesn't like it much either.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Oct 13, 2020
jessica2252
5 out of 5 stars review

Amazing tv!

[This review was collected as part of a promotion.] I love this 58” Samsung tv! It's crystal clear for picture and very easy to use. It's not super loud as other TVs, when you turn it all the way up but the sound is nice and clear. It does require internet if you want to mirror you screen which is another downfall. But other then those two things I love the tv. Very little settings which I like. The remote is light and small which I like. The tv is also very lightweight compared to my old Samsung tv. I did have a little trouble mounting it but it's the mount we had. This tv is easy to set up. We use prime video and Disney plus apps. As for gaming we have a ps4 and let me just tell you it makes the games that much more better! Super clear and so lifelike. I highly recommend this tv!

Review from The Insiders
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Oct 6, 2020
LoveMY55UHD
5 out of 5 stars review

Exceeded My Expectations

[This review was collected as part of a promotion.] This is my 3rd Samsung LED TV. I gifted my older 55" non-SMART LED to my brother-in-law and replaced it with a 55" Crystal UHD. I love the apps and features available with my new Samsung. I've owned other manufacturers models and none have impressed me more than the Samsung.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028