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Customer reviews for Samsung 55" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN55TU700DFXZA for
Samsung 55" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN55TU700DFXZA
4.5 out of 5 stars
stars
11K ratings10.2K reviews
  1. 5 stars70% (7,721)
  2. 4 stars18% (1,970)
  3. 3 stars5% (589)
  4. 2 stars2% (274)
  5. 1 star4% (472)
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Showing 1,571-1,580 of 10,259 reviews
Sep 12, 2021
Reviewer name: BiggBoddy78
5 out of 5 stars
5 out of 5 stars review

Picture perfect

[This review was collected as part of a promotion.] Between me with streaming cooking shows and my son downloading music this tv is awesome. I allow my son to play his video games on the TV he feels like he's at the arcade. The picture is so clear everything looks realistic.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Feb 1, 2021
Reviewer name: DandD
4 out of 5 stars
4 out of 5 stars review

Alittle dissappointed

we were looking for a new, larger than we had smart tv to pick up all of the streaming services. we got this tv after looking at several and it is a good tv for the money but.... the controls to monitor the bright and dark is very limited. we have watched seveal movies that have some dark scenes and we have come to realize that some of the scenes are so dark that we cannot even see what is going on. very frustrating. the settings are set where you cannot change them with a ‘slide bar' so to speak. we have taken it off of the “standard” setting to “dynamic” and while that helps a bit when the scene changes to an out door setting it is way too bright. so... take this into consideration if you are looking at one of these tv's.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Oct 26, 2020
Reviewer name: Momo
5 out of 5 stars
5 out of 5 stars review

Great buy

[This review was collected as part of a promotion.] There's so much to enjoy wit my new tv. I am still getting to know it but set up very easy to do. The screen is so clear the sound is great and perfect for watching action movies too lol, it's like a theater event at home. Really worth every penny very pleased with this purchase.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Sep 17, 2020
Reviewer name: kimberly306
5 out of 5 stars
5 out of 5 stars review

Great Picture and Sound

[This review was collected as part of a promotion.] We got the 58” Samsung 4K smart tv and the picture and sound are so great. My husband set it up in 5 minutes and it was like being at the movies. The picture is crystal clear. The smart features are amazing and we are still learning the many features. The apps are easy to get to and log into so we can watch our favorite shows in quality. We can binge on an unbelievable picture and sound. We can go on the internet and do things and this tv is an absolute addition to our home and we recommend it to all. Go get one for sure.

Review from The Insiders
Helpful?6KHJPPFCOCQU13901857028
Jun 16, 2022
Reviewer name: aquakittie
3 out of 5 stars
3 out of 5 stars review

great size and clear picture - some draw backs

[This review was collected as part of a promotion.] issues: It doesn't appear that I can link it up to wifi earbuds the sound is all over the place, doesn't pic up conversation well but blasts you out on the sound effects and music the screen is incredibly dark. the rep I bought it from warned me but I didn't believe him. Its dark and I've tried adjusting what little I can in the display settings but its a lost cause. I can't watch darker themed things during the day with blinds open on my windows. pairs well with firestick is thin and very lightweight reasonably priced

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
reply from Samsung Brand Ambassador

Hi there aquakittie, We appreciate you sharing your experience when connecting your wifi earbuds to the TU7000 TV. Please try re-pairing your wifi earbuds with your TV. Go to Settings > Sound > Sound Output > Bluetooth Speaker List Some things to keep in mind when using Bluetooth headphones: - You can only pair one Bluetooth audio device at a time. - You can't use Bluetooth devices and the Wi-Fi Speaker Surround Setup feature (also called Surround), or TV SoundConnect simultaneously. To adjust your TV's sound, you may want to try adjusting the settings to suit your personal sound preferences. You can change the Sound Mode by going to Settings > Sound > Sound Mode You can also customize the sound with Expert Settings by going to Settings > Sound > Expert Settings I see that you’ve already tried adjusting your image, please try the below instructions: Go to Home > Settings > Picture > Picture Mode and select the mode that best fits your usage: 1) Standard: Is the default mode suitable for general viewing environments. 2) Natural: Reduces eye strain for a comfortable viewing experience. 3) Movie: Is suitable for watching TV or movies in a dark room. 4) Dynamic: Makes the picture brighter and clearer in bright viewing environments. 5) Filmmaker Mode: You can watch the source content (e.g., movie) as it is. If the image is defined as Filmmaker Mode, it will automatically switch to Filmmaker Mode while watching. You can also go to: Settings > Picture > Expert Settings > to manually fine-tune your image. If you need more help, Samsung is here for you. Call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, 7 days a week. LiveChat with an agent as well as manuals, software, and warranty info can be found at the ‘Support’ link on our Samsung website. ~ Samsung Advisor

Mar 5, 2022
Reviewer name: Taxi
3 out of 5 stars
3 out of 5 stars review

Great Picture, but......

great picture on this tv, however! the software is awful, layout of apps on home screen are awful and i've not yet found a way to move apps or delete apps i do not want. remote is not user friendly at all, needs backlit keys. placement of small keys which often get hit by mistake and you end up somewhere you don't want to be. they are hard to find with no backlighting. also, airplay is buggy and often won't work or hangs up. resulting it many shut downs and restarts. no chromecast to download and use that i've found. chromecast is generally more reliable on my other tv's. i'd not likely recommend this tv to anyone based on the software and remote. even though it's a great picture i'd not buy another one.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
reply from Samsung Brand Ambassador

Taxi: While it’s great to hear that you’re loving the image quality of your TU7000 TV, I’m very sorry to hear of the difficulties you experienced with the apps, remote and airplay. Please contact Samsung Customer Support directly so that we can better investigate your issue and assist you towards a resolution. Call us at 1-800-SAMSUNG (ask for TVs), available 8AM - 12AM EST, 7 days a week. For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for: 1) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘TVs & Home Theater’ and select your model & topic. 2) Register a Product: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates. 3) Manuals & Software 4) Warranty Info 5) Contact Us ~ Samsung Advisor

Aug 23, 2022
Reviewer name: Nikkii24
5 out of 5 stars
5 out of 5 stars review

Great TV!

[This review was collected as part of a promotion.] We have had our TV for about a year now and have had no issues at all! The picture is clear and beautiful! I have my Xbox hooked up through hdmi so when I use my remote for the TV I can use it to turn my Xbox on as well which is really nice if you don't feel like getting up to do so.. Lol. I also love the recall feature, my daughter pressed some buttons on the remote and I couldn't remember what I was watching but all I had to do was press recall and there it was. It has samsung TV so channels like MTV, A&E, history and like a thousand more are on there and it's free. I hope this tv lasts me a long time bc I love it, and if something happens to it I plan on getting another Samsung.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Oct 6, 2020
Reviewer name: rallyo7
5 out of 5 stars
5 out of 5 stars review

Amazing Tv

[This review was collected as part of a promotion.] Personally I wasn't sure if it's be worth the investment on a tv like this one but it's been a wonderful benefit to my life! I love this tv, it lets me play music from my phone and computer and Xbox whenever I want

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Oct 21, 2020
Reviewer name: Jose
5 out of 5 stars
5 out of 5 stars review

Samsung is the best!

[This review was collected as part of a promotion.] I purchased this Tv for my new house and it just fits perfect. The picture quality is amazing! The ease of syncing it with Google-home and other devices is unbeatable. Samsung is so far ahead in its dependability and quality of the products they create.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Sep 22, 2020
Reviewer name: CASman
5 out of 5 stars
5 out of 5 stars review

Excellent TV

[This review was collected as part of a promotion.] Bought the TV to replace a Sony Bravia TV that was over 10yrs old. Wasn't sure what to expect with it. But once I was all hooked up I was extremely pleased with the picture and sound. Will recommend to anyone that asks about getting a new TV.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028