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Customer reviews for Samsung 55" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN55TU700DFXZA for
Samsung 55" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN55TU700DFXZA
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Oct 29, 2020
SandyC
5 out of 5 stars review

An extraordinary television viewing experience

[This review was collected as part of a promotion.] This 55" Crystal UHD television has everything that a home theater family needs and wants. Out of the box, the set-up is extremely easy due to the printed and online help and manuals. The easy to use universal remote is a plus in reducing the need for additional media remote devices. The pre-installed apps are great and adding new apps are incredibly easy. The TU7000 razor sharp picture is so awesome whether you are sitting a foot away or across the room. Its transparency is obvious when you are viewing the screen from a 45 degree angle and the focal clarity does not diminish. The on-screen sound setting leaves nothing to chance by allowing you tweak and adjust the audio to your perfection. This is a great investment!

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Oct 18, 2020
ninjamonkey
1 out of 5 stars review

tv powers off randomly

this tv is horrible, within an hour and a half it has powered off at random 5 times thus far, ive had a service ticket on it about 3 weeks ago for the exact same thing, they replaced the circuit boards but still same problem....samsung should stick to phones, any other samsung product ive ever purchased hasnt even been worth recycle value at the dump

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
reply from OBA

ninjamonkey: Thank you for purchasing the TU7000 TV. I am very sorry for the issues you have encountered with the TV turning off by itself. You may want to try disabling some of the TV's energy efficiency functions. See if Sleep Timer has been enabled. The Sleep Timer automatically turns the TV off after a specific period of time. - Settings > General > System Manager > Time > Sleep Timer If the Sleep Timer has not been enabled, see if Auto Power Off or Off Timer has been enabled and disable it. - Settings > General > Eco Solution > Auto Power Off - Settings > General > System Manager > Time > Off Timer Your user experience is very important to us and will be shared with our teams. Should you need to schedule further service, please contact us again and reference your last service ticket number Again, my apologies for the inconvenience you have had. We do hope to hear from you. 1-800-SAMSUNG (available 8AM -12AM EST, 7 days a week) Or visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for: 1) Contact Us Options (LiveChat, Remote Support, Facebook, Twitter) 2) Product Support 3) Manuals and Downloads 4) Warranty Info 5) Product Registration: Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates 6) Samsung Community: A great resource for getting help from Samsung moderators and customers and more 7) …and more product, repair, order, and care options ~ Samsung Solutions

Oct 5, 2020
Anonymous
5 out of 5 stars review

Best TV Ever!

[This review was collected as part of a promotion.] I love this TV! It's huge! Looks great! One remote to control it all. Only downfall, 2 HDMI. For a 75”, it would be nice to have at least 4. But I digress... picture is perfect. Sound is outstanding. Best TV I've ever owned.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Apr 20, 2021
Brandnewhome2020
5 out of 5 stars review

Great Value and Great Picture

[This review was collected as part of a promotion.] I recently purchased my Samsung television a couple months ago, and I must say...it has been a huge hit in my home! My teens love the apps and the ease of use....I love the picture when I'm catching my favorite Chicago teams play. Very nice flesh tones when I'm catching my favorite series as well. Overall, very good television!

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
May 25, 2022
MTBcorgi27
5 out of 5 stars review

Amazing picture quality

[This review was collected as part of a promotion.] The tv has really great picture quality. It is very fast it is great for watching YouTube, tv, and gaming and other things. It also has really great audio quality and it is very easy to set up and unpackage.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Oct 21, 2020
Nellywallz
5 out of 5 stars review

Great on the features and the price.

[This review was collected as part of a promotion.] It was a quick and easy setup. The video quality is amazing , I could tell how it adjusts to the environment. It is not so heavy that I couldn't hang it on my wall. I really like that I could install any app of my choice. I love that I can do anything from broadcasting channels to mirroring my phone. The only issue I may have would be that it lags a little on the home screen when moving from one app to another using my remote. All around awesome product I would recommend this tv to anyone.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Oct 6, 2020
rallyo7
5 out of 5 stars review

Amazing Tv

[This review was collected as part of a promotion.] Personally I wasn't sure if it's be worth the investment on a tv like this one but it's been a wonderful benefit to my life! I love this tv, it lets me play music from my phone and computer and Xbox whenever I want

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Jun 16, 2022
eyloiw
5 out of 5 stars review

Great value for the cost

[This review was collected as part of a promotion.] Picked up during a christmas sale to replace an old 1080 60 inch. I wanted something within my price point with 4K quality, 65 inches and smart features for my streaming subs. The picture is top tier for the price I paid, and the sound can fill up a room. My only real complaint is that it only has 2 hdmi ports, but I knew that before I bought it and so far it hasn't been a problem for me. I use an android dongle in one hdmi, a ps4 in the second. I can watch everything I need and game on my console. Would highly recommend for anyone that wants an inexpensive big 4K television.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Nov 30, 2022
SmithFamily
2 out of 5 stars review

Great Picture, but that's about it

Color and view is incredible. The wireless connectivity is where this TV severely lacks. I have 3 Onn brand TVs in my house and they have 0 issues but this Samsung TV is a constant battle to keep it connected to any app. Severely disappointed considering the price and brand.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
reply from Samsung Brand Ambassador

Hi SmithFamily, I'm glad you reached out to let us know about the issues you are experiencing with the connectivity on your Samsung TU7000 TV. There are a few troubleshooting steps that may resolve the problem. 1) Check the network and the status of your access point. 2) On the remote control, press the Settings button. 3) Select Settings > General > Network > Network Status to check the network status. 4) If the network isn't connected, a network reset may be required. 5) Make sure that your access point is working correctly. Check the LED indicators on your access point to ensure it is operating normally. 6) Check the access point location if you use a wireless access point. If the access point is too far from the TV, move it closer. 7) Try rebooting the access point by disconnecting and reconnecting the power connector. It may take 1 to 2 minutes until the access point comes back online after a reboot. 8) If the same problem continues, select Settings > General > Network > Network Status > IP Settings to change to a different DNS server. If a test occurs, cancel it and select IP Settings. 9) Select DNS Setting Enter manually. 10) Select DNS Server, enter 8.8.8.8, then select OK. 11) A software update or factory reset may be required if the same problem continues. Go to Settings> Support> Software Update. If this does not correct the issue, I also recommend trying these steps: 1. Use 5Ghz Wi-Fi if possible 2. Try wired LAN if available 3. Try repositioning the router, so there are no obstacles between your TV and the router If you continue to have issues, please know we are here to help. Please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website. ~ Samsung Advisor

Apr 4, 2023
Lesl
4 out of 5 stars review

not great for a 90 year old

picture quality is great but This TV is for my 90 year old mom. The remote control is too small and complicated for an older person. You can get to Netflicks but it is 2 buttons too many to get back to cable for her. Simple remote control options, big buttons, would be great for older people.

Review from Samsung Canada
Helpful?6KHJPPFCOCQU13901857028