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Customer reviews for Samsung 55" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN55TU700DFXZA for
Samsung 55" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN55TU700DFXZA
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Dec 11, 2022
Steve
3 out of 5 stars review

Very dark picture

i have had nothing but visios in the house for years. in the living room, where there is a lot of ambient light, the picture has always been somewhat dark. i decided to upgrade from the 55” visio to this 65” samsung. obviously bigger screen but ultimately a much darker experience. it is essentially unwatchable in daylight. im not exaggerating, most of the time we cant even make out what is on the screen unless we close the blinds and draw the curtains. its very annoying. im certain that when we upgrade this to a 75”, it will be a visio. i also bought a samsung soundbar to go with it. this was also problematic. it sould not sync no matter how much we tried to make it work. however, my 8 year old cheap insignia soundbar syncs right up to it. also not a fan of samsung remotes.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
reply from Samsung Brand Ambassador

Hi Steve, Thank you for giving Samsung TVs a chance and providing us with feedback regarding the image quality and connectivity. I have a few recommendations which may help resolve the issues you are experiencing. First, let's ensure you are running the latest firmware. Go to Settings> Support> Software Update. Update from here if needed. Next, If the colors on your TV are correct but just a little too dark or bright, you can try adjusting Picture Modes, Contrast, Brightness, or Sharpness settings. For darker scenes, I recommend Dynamic Picture Mode, which makes pictures brighter and clearer in bright viewing environments. Go to Settings > Picture > Picture Mode > Dynamic. Or you can manually adjust the Brightness by pressing the HOME button on your remote, then navigating to Settings > Picture > Expert Settings. You may also want to disable Power Saving Mode, which automatically adjusts the Brightness to reduce the TV’s power consumption. Go to: Settings > General > Eco Solution> Power Saving Mode. Regarding your Soundbar not connecting: Please know that our TVs have a Pass-Through audio feature. This feature allows the audio signal to be sent out unprocessed to an external Soundbar or receiver connected to the TV. The external Soundbar or receiver then processes the audio, thereby eliminating the added step of processing by the TV, which adds delay. On your TV, go to Settings > Sound > Expert Settings > Digital Audio Output Format > Pass-Through. Also, ensure you have chosen the Soundbar as your output source. Go to Settings > Sound > Sound Output. If you have tried this and your issue persists, please reach out to Samsung Customer Support so that we can provide further troubleshooting. Please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website. ~ Samsung Advisor

Oct 21, 2020
ZebraJ
5 out of 5 stars review

Simply love this TV

[This review was collected as part of a promotion.] This was super easy to set up. The remote and tv settings themselves worked perfectly with my Direct TV as well as all of the apps! The picture is amazingly clear and I love the options for different picture types depending on what I am watching!! We are very happy with this TV!!

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Aug 8, 2022
JDawgBklyn
5 out of 5 stars review

Great smart TV, good picture quality & value

[This review was collected as part of a promotion.] Got this Samsung UHD TV for our living room and it's been great so far. The following features have been really nice: - Smart TV with apps / downloadable apps for all the common streaming services. - Samsung TV Plus: free streaming channels, from news, to free movies, to common free-to-air channels. Which in addition to the Smart TV streaming apps provides tons of content. - Easy to setup - Slim form factor and mounts nicely on a wall for a slim, flush look. - Picture quality has been good for movies, streaming services, connecting a laptop to TV, etc.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Oct 27, 2022
Plisken67
5 out of 5 stars review

Great picture.

[This review was collected as part of a promotion.] I am very happy with my second Samsung television. I was able to adjust the settings in no time to get a fantastic picture for both movies and gaming. I have had other sets that made it very difficult to move past the "soap opera" effect. Not the case here. Very satisfied and the size is perfect for my tiny-house.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Sep 15, 2020
TVLove
5 out of 5 stars review

This product had amazing picture quality.

[This review was collected as part of a promotion.] This TV is very easy and straight forward to use. Connecting to internet makes thing even easier when wanting to watch all your favorite shows! The picture quality is great as well. I definitely would recommend this TV.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Sep 15, 2020
Sheena
5 out of 5 stars review

This TV has great colors and sound

[This review was collected as part of a promotion.] I love this TV because the colors are beautiful and the sound is crystal clear. I also love the way you can change the source and rename the different sources you have. It is also really easy to watch netflix, youtube and amazon prime.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Sep 16, 2020
Nelle
5 out of 5 stars review

amazing picture quality

[This review was collected as part of a promotion.] The 4k crystals really make my gaming experience so much more enjoyable. The clarity of the games is so clean. There is no blur when the movements in the game go fast. And that also goes for movies. So overall I'm very happy with the purchase.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Jul 27, 2022
Amazing4k
5 out of 5 stars review

All around great smart tv for a killer price

[This review was collected as part of a promotion.] This smart tv worked flawlessly for gaming on ps4 pro seeing every little aspect n detail and movies and tv shows couldnt possibly look any better then the amazing picture Quality this amazing smart Tv gives you for an amazing price

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Jun 16, 2022
TuffTexan
4 out of 5 stars review

Picture clarity is fantastic!

[This review was collected as part of a promotion.] I do love the vivid colors and picture clarity my Samsung 82" has. The built in speakers are excellent as well and thus I don't have to worry about a sound bar or having extra speakers all around my living room. I love how all my channel apps can easily be downloaded and easily accessible as well. Netflix, Amazon Prime, Hulu, HBO Max, etc. All there! I would give this five stars if on occasion I did not lose connectivity. It could be my wifi network, but the trouble shooting I've done tends to lead back to the TV. I'll continue to research it and see if there's an easy fix (most likely there is).

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Aug 23, 2022
Shell281
5 out of 5 stars review

Absolutely no regrets

[This review was collected as part of a promotion.] I'm loving my new TV. What a difference! I re-watched some Marvel movies and Godzilla (Monster-verse) movies and saw things that I didn't see before. The detail is fantastic! Also, as a tennis fan, I love having T2 the additional tennis channel on Samsung TV.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028