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Customer reviews for Samsung 55" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN55TU700DFXZA for
Samsung 55" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN55TU700DFXZA
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Showing 1,541-1,550 of 10,249 reviews
Jun 16, 2022
August
5 out of 5 stars review

Absolutely love it!!!

[This review was collected as part of a promotion.] This tv is absolutely amazing. It has great smart features. I can use my phone as the remote . Comes with Netflix installed right out of the box. The couple times we have moved it around we haven't had any problems with it . Movies and shows are fun to watch as they are HD and in 4k as well. It is a great addition to a living room, but if your looking to upgrade your room to a theater this is the tv to do it.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Sep 30, 2020
becky290
5 out of 5 stars review

Awesome TV

[This review was collected as part of a promotion.] I love this TV. We have always been a Samsung customer and this TV is even easier to navigate than older models. Set up is a breeze and even my kiddos have no problem running the remote. I love that they removed the really loud startup and shutdown noise of previous models. Super easy to link other apps making it easy to use. The picture quality is great on this TV and the sound is better than my older Samsung TVs. I've been using this TV to mirror virtual meetings from my phone and the sound/picture for this is amazing!

Review from The Insiders
Helpful?6KHJPPFCOCQU13901857028
Sep 16, 2020
tearbear
5 out of 5 stars review

stepping up

[This review was collected as part of a promotion.] We had bought a cheaper Chines model several months earlier. It just did not perform well and would only get certain movies. Could not be more pleased with the Samsung, beautiful picture and watch any channel I want. If it's in your budget I would highly recommend.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Jul 26, 2022
Mattmusser
5 out of 5 stars review

Amazing Quality

[This review was collected as part of a promotion.] This TV is amazing for the price. Beautiful picture that is as crisp and clear as you could possibly need. You cant hardly beat this series of TV for the price, and you can never go wrong with any Samsung product.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Aug 23, 2022
Moose26
5 out of 5 stars review

Amazing TV for the price!

[This review was collected as part of a promotion.] Has all the bells and whistles, great Smart TV navigation and built in features like using the app as a remote and such. Only thing that could be better is the processing speed for some smart TV functions could be faster as seen on Samsungs higher level TVs. Overall great value

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Sep 22, 2020
MsTruth
4 out of 5 stars review

65" Smart TV

[This review was collected as part of a promotion.] I have really enjoyed this TV with all of it's features and apps. I gave the TV four star because I had some issues downloading apps that the TV had already preprogrammed in it. I had to call to get this fixed which with a new TV I feel this shouldn't have been the case. Next, I don't like that you can't delete apps that you won't be use to free up space. Then the TV freezes up at times, and takes long to come on. Fix these minor issues and I'll come back to change my review to five stars.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Sep 28, 2022
Bkwarrior23
5 out of 5 stars review

Amazing TV

[This review was collected as part of a promotion.] This is one of the best tv I have ever bought I would recommend to others it's great for gaming, streaming and movie nights very clear very smart also has many apps to download I loved this tv so much I ended up buying two more of the same one Samsung has the best tvs out there would definitely recommend to others

Review from Samsung US
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Sep 27, 2022
Lululoves
5 out of 5 stars review

Great TV to have!

[This review was collected as part of a promotion.] I bought my Samsung last year and I have no regrets! It works great, the quality is nice and audio is insane! I love that it was affordable and gave all my moneys worth. I look forward to obtaining more Samsung products since this TV has been a great purchase!

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Aug 23, 2022
Mdksamsungtv
4 out of 5 stars review

Great Smart TV

[This review was collected as part of a promotion.] After a short period I noticed a thin orange line straight down the middle of the tv screen when it is on. The line is only noticeable at a close distance and not from far away. Other than that the tv has been great.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Jun 25, 2020
Becky
1 out of 5 stars review

Picture too dark!

this tv is the worst picture ever. it changes every time i turn it on no matter what i put the settings on i can't see dark scenes 100% of the time. very disappointing. we've had a samsung for 25+ years and now i'm questioning whether we should go with a different brand. we are turning this tv back in today, 3 days after receiving it.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
reply from OBA

Becky: Thank you for purchasing the Samsung TU7000 and for your review. I am very sorry you are viewing scenes that appear too dark. Samsung is aware of the problem, and a new firmware update will be released soon to address this issue. Using your TV's remote, navigate to Settings, and select Support. Select Software Update, and then select Update Now. New updates will be downloaded and installed on your TV. Updates usually take a few minutes; please do not turn off the TV until the update is complete. When the update is finished, the TV will restart automatically. If there aren't any new updates, select OK to exit. You may want to enable automatic updates for conveniences. Select Settings > Support > Software Update, then select Auto Update. If you would like to update your software using USB, please check for the latest version at: https://www.samsung.com/us/support/owners/product/crystal-uhd-tvs-tu7000-2020 Instructions for how to update firmware are detailed here: samsung.com/us/support/answer/ANS00062224/ If you need further assistance or have any questions, please contact Samsung Customer Support. 1) Phone: 1-800-SAMSUNG, Available 8AM -12AM EST (7 Days a Week) 2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support 3) Facebook Messenger: https://www.facebook.com/samsungsupport 4) Twitter: https://twitter.com/SamsungSupport 5) The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com If you have not already done so, we invite you to register your new Samsung product at: https://www.samsung.com/us/account/signin/?redirect=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2Fregister%2F Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates. ~ Samsung Solutions