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Customer reviews for Samsung 55" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN55TU700DFXZA for
Samsung 55" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN55TU700DFXZA
4.5 out of 5 stars
stars
11K ratings10.2K reviews
  1. 5 stars70% (7,721)
  2. 4 stars18% (1,970)
  3. 3 stars5% (589)
  4. 2 stars2% (274)
  5. 1 star4% (472)
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Showing 1,541-1,550 of 10,259 reviews
Nov 26, 2024
Reviewer name: TV stinks
1 out of 5 stars
1 out of 5 stars review

Poor TV - TV Stinks

Bought this TV in 2021 and broke after 3 years. Doesn't get used a lot but now just flickers on and off. Can't factory reset it or anything. Seems like the capacitors are a piece of junk and cheap on this unit. I only buy Samsung but never had a TV break after only 3 years. This may change my future purchasing

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Oct 21, 2020
Reviewer name: Matthew
5 out of 5 stars
5 out of 5 stars review

Samsung 55” TU7000 tv

[This review was collected as part of a promotion.] This product is bang for your buck! Looking for a tv that isn”t going to break the bank and deliver? Well this is it. The image is very clear and great for more than just your daily streaming needs. It's great for gaming with its high refresh rate so playing games in 4k is an experience like no other. Samsung is very reputable for a reason. Will not disappoint.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Sep 29, 2022
Reviewer name: The82inchjawdropping
5 out of 5 stars
5 out of 5 stars review

BestTV82inch

[This review was collected as part of a promotion.] Movie night, or game night on my ps5 it's great. I power up my game system and it goes directly to the channel that has the hdmi cable connected to. It stores the recent apps you've used, and on top of that it tells u where u left off at. Without getting to the app, it's at the main menu. Will be purchasing soon again.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Jun 16, 2022
Reviewer name: MikeMike
5 out of 5 stars
5 out of 5 stars review

No need for a couch!

[This review was collected as part of a promotion.] We bought this 75” Samsung for our family room in a new house. My brother and I installed the unit on the wall right after moving in and having the Wi-Fi connected… it was amazing! The color, the ease of use, the intuitive design of the remote, even the non-amplified sound was great! Unfortunately though, we were not able to bring our old furniture up to the family room b/c the stairwell was too tight, but that hasn't stopped up from watching that big screen while sitting on the carpet! Thanks Samsung! The picture is nice that there's little need for a new couch!

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Oct 26, 2022
Reviewer name: LoyalCB
5 out of 5 stars
5 out of 5 stars review

Loyal Samsung Customer

[This review was collected as part of a promotion.] Stream live tv and movies. Have purchased numerous Samsung tv's over the past 20 or more years. They all have had great pictures and offered many years of service. For a television Samsung cannot be beat.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Jun 19, 2022
Reviewer name: Barbzie
5 out of 5 stars
5 out of 5 stars review

Samsung is first rate !!

(This review was collected as part of a promotion.) I'm very happy with my purchase of this tv. The picture is so clear and sharp. I haven't had time to explore all the features yet but I'd recommend this tv or any Samsung tv. This is the third Samsung I've watched in the past 12 years and I've always been happy with the brand.

Review from Samsung Canada
Helpful?6KHJPPFCOCQU13901857028
reply from Operations

Thank you, Barbzie! It always makes us happy to hear feedback like yours.

Jan 4, 2023
Reviewer name: Josh T
2 out of 5 stars
2 out of 5 stars review

Great picture/but that's it

Got this for Christmas!! Do not want to disappoint the person that got it for me but would rather have my old LG. While the picture is great the software is garbage. It's slow, the remote in my opinion has entirely too many buttons when thinking my other 3 TVs (Amazon fire, Roku) remotes are so seamless. I hit the button on my remote and it will shift 3 times to my one push. I've also noticed maybe a refresh issue on the TV. It's like there is a delay at times in processing whatever is on TV. Also do not like that you can not add additional apps or that Alexa is very limited in what she'll do with the TV. I will just be plugging a fire stick into and going back to that remote and software.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
reply from Samsung Brand Ambassador

Hello Josh T, I’m sorry to hear you’re not completely satisfied with your TU7000 TV remote and interface. Your feedback is very important to us and will be shared with our product team. Please allow us to look into this for you so we can provide additional settings adjustments or troubleshooting assistance. Please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website. ~ Samsung Advisor

Feb 12, 2022
Reviewer name: Monica22
3 out of 5 stars
3 out of 5 stars review

The Gift

i seen the vibrant color and detail on this tv and i fell in love. so my kids surprised me for christmas. well, the picture is the only thing good about this tv. the tv continuously loses connection with the internet and starts to buffer and the message, “something occurred while streaming samsung plus tv”. the only way to correct the problem is to unplug the tv. i feel awful that my kids spent their hard earned money on this gift. i hate to tell them they wasted their money. at this point, i would be happy with my old tv, at least i would be able to actually watch the tv shows.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
reply from Samsung Brand Ambassador

Monica22: Thank you for choosing the TU7000 Crystal UHD TV and taking the time to share your experience with the connection to your internet network. If you are experiencing issues with the WiFi connection, we suggest you try the following: 1. Use 5Ghz Wi-Fi if possible 2. Try wired LAN if available 3. Try repositioning the router so there are no obstacles between your TV and the router Please also be sure you are running the latest firmware. You can check to see what software version your TV is using and if there is an available update through the settings on your TV. Go to: Settings > Support > Software Update. You may want to enable automatic updates for conveniences. Go to Settings > Support > Software Update, then select Auto Update. I hope these tips help resolve your concerns. If there is anything we can do to further assist and improve your user experience, please do let us know by contacting Samsung Customer Support. Call us at 1-800-SAMSUNG (ask for TVs), available 8AM - 12AM EST, 7 days a week. For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for: 1) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘TVs & Home Theater’ and select your model & topic. 2) Manuals, Software, & Warranty Info - Samsung Advisor

Oct 21, 2020
Reviewer name: LariCS
5 out of 5 stars
5 out of 5 stars review

Easy functions and good image

[This review was collected as part of a promotion.] I had been looking for a TV for a couple months before purchasing this TV. I read so many reviews and opinions about which brand and model I should get for my space and I decided to go with the Samsung 43”. I have only had the TV for a week, but I can't stop watching it! It has a great image and it was super easy to install and to use. I'm so happy I chose this TV!

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Aug 23, 2022
Reviewer name: Michi96
5 out of 5 stars
5 out of 5 stars review

In love with it!

[This review was collected as part of a promotion.] I got it as a present for my birthday and could not be more happy. I was living on-campus without a TV for months so I made good use of this. Setting it up was easy, I liked how it could be done through an app. Adding my apps was really smooth as well and the quality is amazing.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028