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Customer reviews for Samsung 55" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN55TU700DFXZA for
Samsung 55" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN55TU700DFXZA
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Showing 1,391-1,400 of 10,251 reviews
Oct 6, 2020
Hazar
4 out of 5 stars review

Excellent TV for the price

[This review was collected as part of a promotion.] Extremely happy with this TV. It's very easy to assemble, lightweight, and intuitive to use. Very occasionally I notice a slight flicker when it's on. But turning it off then on again usually fixes it. Integrates with Chromecast and streaming service with no issue.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Oct 6, 2020
Kepnik
4 out of 5 stars review

Great picture, ok sound

[This review was collected as part of a promotion.] We bought our Samsung about 3 months ago it was an “open box” special so we were a little skeptical to say the least. However it was the best decision we could have made, so much so we bought another 65' Samsung just a moth later for our family room and love that as well. The only negative I would have is I believe with the sound bar it would make it that much better.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Sep 15, 2020
Ravensss
4 out of 5 stars review

My Samsung Crystal UHD 7series TU7000

[This review was collected as part of a promotion.] I find myself watching more television more movies I have Amazon prime which I love movies and television shows that I might not get on my cable . Your support for customer service is excellent I've only had to call a couple times one was on my old TV and one I called on this TV not for a problem on the TV but I could not remember my password for Samsung and they were able to get that for me right away. I would gladly recommend this to any of my friends or family or any of the Samsung line.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Sep 15, 2020
timgeorge52
3 out of 5 stars review

Pretty good overall

[This review was collected as part of a promotion.] I really like this tv. It's great for everything except that sometimes it's really slow and the remote stops working and when I move the tv, it starts glitching and restarts. I am a little worried about the longevity of the device. But if it's lasts then it was definitely worth the purchase.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
reply from OBA

timgeorge52: Thank you for sharing your experience with the TU7000 TV. I am sorry that you are experiencing some delayed response and glitching when using your remote. To optimize the smart TV performance, please try Device Care option under the Support Menu. Go to Settings > Support> Device Care > Start Device Care This service checks memory and frees up unused cached memory and closes background apps. I hope this helps to solve your concerns. Should you need further assistance, please contact Samsung Customer Support. 1-800-SAMSUNG (8AM -12AM EST, 7 days a week) On the Samsung website and click on the SUPPORT link in the upper right corner for: 1) Contact Us Options (LiveChat, Remote Support, Facebook, Twitter) 2) Product Support 3) Manuals and Downloads 4) Warranty Info 5) Product Registration: Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates 6) Samsung Community: A great resource for getting help from Samsung moderators and customers and more 7) …and more product, repair, order, and care options ~ Samsung Solutions

Jun 26, 2020
neba
1 out of 5 stars review

nothing

this was a replacement for an older 55ju6400fxza that was still fully operable but unable to access the youtube tv app. i was surprised to find that unlike the earlier model i could not access two sound outlets simultainiously . as a hearing impaired senior citizen watching at the same time as my acute hearing wife results in an unacceptable compromise. a major waste of money, and the last samsung product for us.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
reply from OBA

neba: I'm very sorry that you are unable to use your TU7000 like your previous model. However, you can still output audio from both your TV speakers and Bluetooth devices simultaneously. Go to Settings > General > Accessibility > Multi-output Audio. I hope this helps you and your wife enjoy watching TV together. For further assistance, please contact Samsung Customer Support. 1) Phone: 1-800-SAMSUNG, Available 8AM -12AM EST (7 Days a Week) 2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support 3) Facebook Messenger: https://www.facebook.com/samsungsupport 4) Twitter: https://twitter.com/SamsungSupport 5) The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com If you have not already done so, we invite you to register your new Samsung product at: https://www.samsung.com/us/account/signin/?redirect=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2Fregister%2F Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates. ~ Samsung Solutions

Oct 25, 2022
Arsoun2
5 out of 5 stars review

This product is great to own

[This review was collected as part of a promotion.] I use my Samsung TV to watch movies, sports shows, and gaming. It's fairly easy to use and not expensive to purchase in a tough economy. The Bluetooth compatibility one of the best features I enjoy with my Samsung TV.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Sep 6, 2021
FSUNoles101
5 out of 5 stars review

Amazing TV

[This review was collected as part of a promotion.] Absolutely love this TV. I am a Samsung fan and supporter. 6 Samsung phones on my mobile plan for my family. Along with watches and headphones. Refrigerator and washer and dryer are all Samsung. But this TV is by far my favorite. Love the size and display and obviously the price and craftsmanship of this product by one of if not the best electronics manufacturer in the world!!!!

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Sep 16, 2020
JACassell22
4 out of 5 stars review

Excellent TV at great value

[This review was collected as part of a promotion.] When my Sony conked out after only a few years, I decided that since we have a Samsung that has been going 12 years strong that I should get another one. Delighted with the picture and ease of use. A great smart tv at a terrific price

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
May 23, 2022
bertolucci
5 out of 5 stars review

Execellent TV, Excellent value

[This review was collected as part of a promotion.] We use our Samsung TV for streaming platforms like Netflix, for gaming on an Xbox, and for casting the screen from our phone our computer to the TV. We love it! The picture quality is incredible, and the Smart portion of the TV is truly intuitive (I like how it switches to "Game mode" when a game loads on the Xbox, and then switches back out once the game is exited). The built in speakers are also really good, for our space we don't need any secondary audio device. We also do not pay for cable, but the TV has some channels and also other streaming platforms that are totally free. Sometimes when we run out of things to stream we check those out and have been able to find quality content. 10/10 we love this TV!

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Oct 21, 2020
Example
1 out of 5 stars review

Features are slow and clunky

[This review was collected as part of a promotion.] The tv looks nice but all of the features are slow and hard to navigate. Adding apps is not easy and switching between programs is a pain. I will likely need to add a smart device roku, fire stick etc to make the tv more functional.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
reply from OBA

Example: Thank you for sharing your experience with the TU7000 TV. I am sorry that you are finding some of the features to be slow and hard to navigate. To optimize the smart TV performance, please try Device Care option under the Support Menu. Go to Settings > Support> Device Care > Start Device Care This service checks memory and frees up unused cached memory and closes background apps. I hope this helps to solve your concerns. Should you need further assistance, please contact Samsung Customer Support. 1-800-SAMSUNG (available 8AM -12AM EST, 7 days a week) Or visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for: 1) Contact Us Options (LiveChat, Remote Support, Facebook, Twitter) 2) Product Support 3) Manuals and Downloads 4) Warranty Info 5) Product Registration: Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates 6) Samsung Community: A great resource for getting help from Samsung moderators and customers and more 7) …and more product, repair, order, and care options ~ Samsung Solutions