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Customer reviews for Samsung 55" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN55TU700DFXZA for
Samsung 55" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN55TU700DFXZA
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May 23, 2022
Ts8088
4 out of 5 stars review

Okay TV for the Price

[This review was collected as part of a promotion.] The Samsung 43inch TV does its job well in the price range. We were looking for a second TV for guest bedroom and are happy with the product. The sound levels and video quality of this TV are great. The software interface could have been better but we do not have a huge complaint there.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Sep 15, 2020
Lespic1
5 out of 5 stars review

This products has great feature

[This review was collected as part of a promotion.] My Samsung TV is the best investment I have ever made. Its image quality, its ease of connecting with other devices and the interaction with my smart phone is second to none. Excellent product and if I combine it with that sound system, I will have the best sound quality and a complete cinema in my home.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Oct 21, 2020
SouthernLatina
3 out of 5 stars review

Ok TV

[This review was collected as part of a promotion.] I have high expectations for Samsung TVs, but the image on the TV is too dark, even after I tried re-adjusting. The control is soooo slow, I have to give it time to respond after I press every button.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
reply from OBA

SouthernLatina: Thank you for purchasing the Samsung TU7000 and for your review. I am very sorry you are viewing scenes that appear too dark. Updating your firmware may help with this issue. You may also need to manually reboot your TV after the update by either unplugging the AC cord or by pressing and holding the power button on the remote until the TV powers off and back on. Using your TV's remote, navigate to Settings, and select Support. Select Software Update, and then select Update Now. New updates will be downloaded and installed on your TV. Updates usually take a few minutes; please do not turn off the TV until the update is complete. When the update is finished, the TV will restart automatically. You may want to enable automatic updates for convenience. Select Settings > Support > Software Update, then select Auto Update. To optimize the smart TV performance, please try Device Care option under the Support Menu. Go to Settings > Support> Device Care > Start Device Care For further assistance or service, please contact Samsung TV Support at: 1-800-SAMSUNG (available 8AM -12AM EST, 7 days a week) Or visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for: 1) Contact Us Options (LiveChat, Remote Support, Facebook, Twitter) 2) Product Support 3) Manuals and Downloads 4) Warranty Info 5) Product Registration: Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates 6) Samsung Community: A great resource for getting help from Samsung moderators and customers and more 7) …and more product, repair, order, and care options ~ Samsung Solutions

Oct 6, 2020
Lee47
5 out of 5 stars review

Very Nice TV

[This review was collected as part of a promotion.] Love the TV and the smart features included. Picture is great and cannot be beat in this price range. Only complaint would be that the TV will not recognize my cable box but I just use both remotes. I would definitely recommend.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Oct 6, 2020
GentleBen
5 out of 5 stars review

Simply amazing

[This review was collected as part of a promotion.] I am truly impressed by this television. The quality surpasses my previous television ( Sony)by leaps and bounds. The product has great value the picture is astounding. It rivals the picture i have on my galaxy phone. I will be a lifelong Samsung customer. Thank you for putting Quality first.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Jul 22, 2022
firsttimereviewer
4 out of 5 stars review

First 4k Televison

[This review was collected as part of a promotion.] Since I knew I was going to be getting the new Xbox when it was available, I had to be prepared with a television that would be able to keep up with improving graphics. I am quite satisfied with the tv in terms of its visuals and performance. I use it a lot for streaming different services with the hosts of apps available to download straight the the television. The price that I had paid was a great selling point, however, I do wish that I had upgraded to a model capable of 120hz instead of 60hz. All in all, it is a great device for everyday media consumption.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
reply from Samsung Brand Ambassador

Hi firsttimereviewer, We appreciate your feedback on the Samsung TU7000 TV and are happy to hear you are enjoying your new set. The TU7000 TV has 2 HDMI ports, all of which support Auto Low Latency Mode (ALLM) and Dynamic Metadata (HDR10+). “HDMI In 2” port further supports eARC. If you decide to upgrade to a TV capable of 4K@120fps (FRL), please consider the Q70A Series, which supports “FRL on HDMI In 4”. Thanks for being a part of the Samsung family! If there’s anything we can ever help with, please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Or visit us on the Samsung website and click on the ‘Support’ link for: 1) LiveChat 2) Manuals, Software, & Warranty Info ~ Samsung Advisor

May 23, 2022
4MyBuffy
4 out of 5 stars review

Smart TV with clear screen and internet features

[This review was collected as part of a promotion.] I use my TV for watching shows taped on DVR. Also, I exercise from You Tube videos on the screen. It is a little hard to fast forward using the remote when I am using You Tube, so still learning there. If there is a show I want to watch using the internet, it is really easy as they show up in the menu. At times, it is difficult to use with ATT Uverse as Uverse is slow loading the program. Also, the screen was a little dark on some shows. There is a feature to get help on the main screen. That is very effective!

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Oct 6, 2021
Finicky
4 out of 5 stars review

Always a Samsung believer

[This review was collected as part of a promotion.] I always use my TV for music videos streaming shows on Samsung Plus streaming. I love the crispness of the colors and the sharpness of the very clear picture. The only thing I don't love is in settings, especially the audio part. Why would you list options that are not available on the TV? If it list it it should do it! Over all I love Samsung products except for yall's speakers.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Aug 14, 2022
Gaurav
5 out of 5 stars review

TV is real Smart

[This review was collected as part of a promotion.] Pros: We use this for streaming purpose. Picture and sound quality is very good. I am very impressed with speed and inbuilt capability of resuming last played video and closing the video/app when you switch off the tv. Cons: Store doesnt have much apps and you dont have option to install an app otherwise.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Oct 25, 2022
Samsungfamily
5 out of 5 stars review

Always Samsung

[This review was collected as part of a promotion.] We have owned several Samsung televisions and have always been pleased with our selections. We needed a new television for the bedroom and this Samsung has the best picture of any we've ever owned.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028