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Customer reviews for Samsung 55" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN55TU700DFXZA for
Samsung 55" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN55TU700DFXZA
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Showing 1,241-1,250 of 10,249 reviews
Oct 22, 2020
bigchristian2k2
3 out of 5 stars review

43in 2020 tv woes

[This review was collected as part of a promotion.] Deeply saddened that a voice remote was not included in a 2020 Tv. This should now be a standard. I understand the incentive to differentiate your flagships from the lower models but this should be a standard

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
reply from OBA

bigchristian2k2: Thank you for purchasing the TU7000 TV and for your review. Your thoughts regarding the included remote is important to us and will be shared with our internal teams. Should you ever have questions or need help with TV features, specs, or operation, we are here to help. 1-800-SAMSUNG (available 8AM -12AM EST, 7 days a week) Or visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for: 1) Contact Us Options (LiveChat, Remote Support, Facebook, Twitter) 2) Product Support 3) Manuals and Downloads 4) Warranty Info 5) Product Registration: Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates 6) Samsung Community: A great resource for getting help from Samsung moderators and customers and more 7) …and more product, repair, order, and care options ~ Samsung Solutions

Jan 12, 2021
CDavinci
3 out of 5 stars review

More problematic than smart

bought this tv hoping to have a full solution for all my streaming apps. not the case. apps often display erratic behavior. tv's os is surprisingly slow for a linux platform too. picture quality is good. but needed to buy a roku, essentially rendering this tv as “dumb” and wasting some cash.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
reply from OBA

CDavinci: Thank you for choosing this Samsung TU7000 4K Smart TV. I apologize for the issues you are experiencing with your apps. The issue with the Apps may be related to your network connection and quality. We suggest you try the following: 1. Use 5G WiFi if possible 2. Try wired LAN if available 3. Try repositioning the router so there are no obstacles between your TV and the router Please also be sure you are running the latest firmware. You can check to see what software version your TV is using and if there is an available update through the settings on your TV. Go to: Settings > Support > Software Update. You may want to enable automatic updates for conveniences. Select Settings- Support- Software Update, then select Auto Update. Additionally, to optimize the smart TV performance, please try Device Care option under the Support Menu. Go to Settings > Support> Device Care > Start Device Care. This improves your apps performance as it frees up unused cached memory and closes background apps. I hope these tips help resolve your concerns. Should you need further assistance, please contact our Customer Support. 1-800-SAMSUNG (ask for TVs), available 8AM -12AM EST, 7 days a week Or visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for: 1) Contact Us Options (LiveChat, Remote Support, Facebook, Twitter) 2) Product Support 3) Manuals and Downloads 4) Warranty Info 5) Product Registration: Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates 6) Samsung Community: A great resource for getting help from Samsung moderators and customers and more 7) …and more product, repair, order, and care options ~ Samsung Solutions

Jun 13, 2022
SAM123
5 out of 5 stars review

Intelligent smart product

[This review was collected as part of a promotion.] I had an old 2015 based model earlier and when I relocated, I bought this new one. It's definitely value for money as I got all features which I was looking for e.g. Size, pixel ratio, latest processor, easy to use Apps, connectivity with Google, game display .. It was so easy to install using my S21 phone . I had sound bar for old TV,which is no more required with its excellent audio output. Overall, I am very happy that I bought this product and didn't go for cheaper competitors product.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Oct 8, 2022
ToppsyKretts
3 out of 5 stars review

Love this Tv but…

[This review was collected as part of a promotion.] I love my Samsung Tv… It has a great picture, I love that if I want to game the tv auto adjust to game mode. Nice crisp sound software update that downloads auto so u don't have too. Best tv I've had in the last 20 yrs of buying. I'm also thinking about upgrading to a newer Samsung model 75 just to see Samsung can out do themselves lol…. They are their only competitors. They out do them self they stand alone in the television world.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
reply from Samsung Brand Ambassador

Hi ToppsyKretts, Thank you for purchasing the Samsung TU700D Crystal UHD TV. I am happy to hear that you are enjoying your new TV with High Dynamic Range (HDR), which lets you enjoy a wide spectrum of colors and detail, even in dark scenes. You can contact Samsung Customer Support with any questions or concerns with usage, features, or how to best optimize your settings. Call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. LiveChat with an agent, as well as manuals, software, and warranty info, can be found at the ‘Support’ link on our Samsung website. ~ Samsung Advisor

Apr 17, 2021
Girls123
5 out of 5 stars review

Works great

[This review was collected as part of a promotion.] So me and my husband are advent Samsung TV owners as all our TV are Samsung. So when we knew we needed a new TV for our kids we automatically looked for Samsung. So to be able to find a newer TV for such a convient price we knew it was a must. All in all this is a great TV.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Oct 25, 2022
Gran2two
5 out of 5 stars review

This Smart TV is the Best

[This review was collected as part of a promotion.] The picture quality is excellent and makes scenes feel as if they are in your living room. The sound quality is crystal clear and I don't have to be in the room to hear. Each time a new device is added to our television it automatically tries to pair which makes the process easier for me. Also the built in apps make life that much easier. Finally the price was affordable and well worth it.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Oct 21, 2020
Birdterrifier
5 out of 5 stars review

Incredible Quality

[This review was collected as part of a promotion.] This tv has been incredible. The integration with Xbox has been great which means that i no longer have to use that controller, just the Samsung one. I can also use the TV controller to manage my Samsung home theater system which I was not expecting. Always love Samsung.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Sep 30, 2022
MatthewR214
5 out of 5 stars review

Beautiful picture, Great sound, Fun features

[This review was collected as part of a promotion.] I love this TV for many reasons. The size makes me feel like I'm at the movies - super immersive. It even does well in a sunny room without much of the typical glare thanks to the bright picture. The sound is loud and full, even with bass, something that other TVs this thin generally fail to deliver. The settings menu and apps are easy to navigate and use with the lightweight, minimal remote. The remote even controls my Amazon Fire TV Stick 4k Max via HDMI-CEC - super convenient. The overall design is modern with a tiny bezel so it almost seems like a high-quality picture just hovering in the air with my multi-axis wall mount, which was easy to install given its relatively small weight - if not for the awesome size, one person could easily lift it. While prices vary by region and retailer, I found it to be very affordable given all of its specs and features, not only compared to other brands in its class, but also compared to other Samsung models. I have other TVs in my home and office with similar specs from LG and Sony, but this Samsung is easily the best of them all. I highly recommend it for its great picture, wonderful sound, simple remote, overall design, and excellent overall experience. It is definitely best-in-class.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Oct 26, 2022
CMB123
4 out of 5 stars review

Great TV, glossy screen.

[This review was collected as part of a promotion.] This TV replaces a 18 year old LG 42". Very average TV viewing, no additional equipment used with it. One issue is an annoying screen reflection due to the position/mounting in my room, that has lots of windows. Screen could have been a more matte finish. Without windows or lamps in the room, there would be no problems.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Oct 16, 2020
renren99
5 out of 5 stars review

This tv is awesome

[This review was collected as part of a promotion.] This new tv replaced my old one that I bought ten years ago. The thing that makes me the happiest is that I no longer have to worry about my game system overheating while watching tv. The funniest feature is the judder reduction because when set at ten everything has a soap opera feel, its especially funny on animated shows. It would make the TV even better if you would release an upgrade that allows users to uninstall the pre-installed apps because it takes up space when there are apps by certain brands you refuse to use.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028