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Customer reviews for Samsung 55" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN55TU700DFXZA for
Samsung 55" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN55TU700DFXZA
4.5 out of 5 stars
stars
11K ratings10.2K reviews
  1. 5 stars70% (7,721)
  2. 4 stars18% (1,970)
  3. 3 stars5% (589)
  4. 2 stars2% (274)
  5. 1 star4% (472)
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Showing 111-120 of 10,259 reviews
Apr 12, 2023
Reviewer name: Mitchydaily
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Not perfect

It's Been a few months now, and for some reason out of the blue I'm having connection problems, apps are slow, while on other tvs in the house it's fine. I also wish there was a way to pause Autoplay when you turn on your tv, when you turn it on it will start playing Samsung tv, and I'm like, whoa settle down. I also wish you could delete apps you don't use that are predownloaded. The picture is great, I fell in love right away, but those are some issues I wish were fixed

Review from Samsung Canada
Helpful?6KHJPPFCOCQU13901857028
Nov 26, 2020
Reviewer name: Daryl
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

Silly Samsung

The TV is just average but the 3 star rating is really because of the remote. No, not because its not back lit either - its not like anyone would ever need that feature. Who watches TV in the dark anyways? No, the remote is missing a feature I (would...) use every single day. For some reason, the remote has No Sleep Timer. WT Blank Samsung? I guess they figured no one ever watches TV before they go to sleep or would do the unthinkable, FAWWT? (fall asleep while watching TV). Personally, I love being woken up in the middle of the night by the My Pillow Guy. Thanks Samsung.

Helpful?6KHJPPFCOCQU13901857028
Jan 14, 2023
Reviewer name: Derrald
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Product satisfaction

We love the picture and the clarity. The apps it has in it are great we use them all and enjoy quite a bit on Samsung TV. Added the Samsung sound bar and sub great sound when watching movies or sports. We are very happy with our purchase the TV we had before this was also a Samsung had it for 9 years something went wrong but got it fixed for under 250 and gave it to our granddaughter. Thanks for a great product keep it up

Review from Samsung Canada
Helpful?6KHJPPFCOCQU13901857028
Oct 14, 2022
Reviewer name: The big cheese
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Take time with the screen

For myself it took me a little bit of time to get used to the Crystal screen, at first things did not look real I was almost going to take it back but I told myself it may take a bit of time so stick with it a little longer so I say “don't give up on it, it may take some time before things look as they should.”

Review from Samsung Canada
Helpful?6KHJPPFCOCQU13901857028
reply from Operations

Thank you! We love to hear positive feedback and we’re delighted you’re enjoying your new Samsung TV. 

Jan 16, 2023
Reviewer name: AlexeyG
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

Worse than my other 5-year old Samsung TV

Nice picture and functionality, but there were 2 things that my old 2018 Samsung TV was doing better: 1) It could play pretty much any video format. Now lots of my old videos do not play anymore. Usually it works the other way - newer TVs have more capabilities, not less. 2) We watch a lot of videos and movies using a USB stick. The old TV was doing a quick preview with several frames from the movie when you select a file. And if tit's a season with multiple episodes you could find the one where you stopped. Now it's one still image which cannot tell you much. And it's not playing from where you stopped watching last time anymore. The old TV did that! I've almost returned it, but it's pretty big, doesn't fit in my car and that was pretty much the only reason why I kept it. My whole family wanted to get some other TV instead.

Review from Samsung Canada
Helpful?6KHJPPFCOCQU13901857028
Nov 28, 2022
Reviewer name: Anonymous
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great TV!

I've really enjoyed this TV, its a perfect size for the small space I live in. I used to have a 26" (pretty much a monitor) and hung on to that for over 9 years, and decided to treat myself to this. Love the quality of picture, sound, and ease of menu use.

Review from Samsung Canada
Helpful?6KHJPPFCOCQU13901857028
reply from Operations

Thank you, Michael! We love to hear positive feedback and we’re delighted you’re enjoying your new Samsung Smart 4K TV. 

Jun 4, 2021
Reviewer name: Annie13
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

TV's great--don't remove the screen's film!

Great size, crystal clear, truly awesome picture. But WARNING: Samsung doesn't provide out-of-the-box detailed instructions. Yes, the TV is easy to set up, but the company needs to warn us the screen's film MUST NOT be removed. The film is part of the HD, so removing it will ruin the TV. Ours came with a tiny nick in it, and I started to remove it but went to the internet first to ask how. Only then did I find out the film is permanent. All the protective plastic coverings on the edges, etc., make this even more confusing, and owning many Samsungs over the years that DID have a removable film added to that confusion. I'm really disappointed in Samsung for not stressing this significant detail!

Helpful?6KHJPPFCOCQU13901857028
May 8, 2022
Reviewer name: Obiageri
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Best Product Feature with exact experience

I got this TV recently and as against the reviews I have read about it, I was wowed. Not only is this product the exact description and experience, I get to enjoy a seamless and easy to understand functioning from it. I don't have to read a manual or a book to use this amazing box. It just comes to me and I love it everyday. If you can get this, please do and have the best feeling of a television experience.

Review from Samsung Canada
Helpful?6KHJPPFCOCQU13901857028
reply from Operations

Thank you, Obiageri! We love to hear positive feedback and we’re delighted you’re enjoying your new Samsung TV. 

May 13, 2021
Reviewer name: Ali
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

On The Fence

I'm still on the ledge. I have all Samsung products in my home for my TVs sound bar's and washer and dryer. This is the 1st Samsung that I brought from Sam's club that I'm still contemplating on. The tv always kicks me off my WiFi and I constantly have to reset and enter my password in again EVERY TIME I turn the tv on! So much for smartTV!

Helpful?6KHJPPFCOCQU13901857028
Dec 30, 2025
Reviewer name: Mari
1 out of 5 stars
1 out of 5 stars review

Disappointed that Samsung would sell this

This TV was very disappointing. I have owned another Samsung TV that still works 16 years later. I bought this model in 2022 thinking that it would be a good purchase. However, the display has become so dark that it is hard to watch anything. There are 5 round lights in the back screen of this TV but the corners are all dark. A product of such low quality should not have been released to the public.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028