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Customer reviews for Samsung 55" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN55TU700DFXZA for
Samsung 55" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN55TU700DFXZA
4.5 out of 5 stars
stars
11K ratings10.2K reviews
  1. 5 stars70% (7,721)
  2. 4 stars18% (1,970)
  3. 3 stars5% (589)
  4. 2 stars2% (274)
  5. 1 star4% (472)
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Showing 1,051-1,060 of 10,259 reviews
Jul 28, 2022
Reviewer name: BchanOH
5 out of 5 stars
5 out of 5 stars review

Unbeatable value for the size

[This review was collected as part of a promotion.] It might not be the latest technology like the OLED but you won't feel like missing anything as the quality of the TV is so good. It even comes with Samsung TV with about 100 channels free! The only issue I encounter was the cell phone screen mirrorring using the built-in function, it has some connection issues and not full screen, but none of that matters at all.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Feb 18, 2022
Reviewer name: Doclocke
3 out of 5 stars
3 out of 5 stars review

Beautiful picture, poor usability

the remote control works more slowly than any tv we've ever had, to the point that we sometimes think it's not working at all. the response from the tv can take easily 30 seconds after we press and release a button on the remote. we're slowly learning to adjust our expectations, but wish we didn't have to accommodate the tv, rather than it accommodating us. the lack of a printed instruction manual is a huge inconvenience to us, since our computer is in the opposite end of the house, and to look at the manual we downloaded requires a long walk both ways, which is borderline unacceptable.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
reply from Samsung Brand Ambassador

Doclocke: I’m very sorry for the difficulties you’ve experienced with the remote for your TU7000. We completely understand your frustrations, and we are here to help. To optimize the smart TV performance, please try Device Care option under the Support Menu. Go to Settings > Support > Device Care > Start Device Care This service checks memory and frees up unused cached memory and closes background apps. Please also be sure you are running the latest firmware. You can check to see what software version your TV is using and if there is an available update through the settings on your TV. Go to: Settings > Support > Software Update. Should you need further assistance, please contact Samsung Customer Support. Call us at 1-800-SAMSUNG (ask for TVs), available 8AM - 12AM EST, 7 days a week. For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for: 1) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘TVs & Home Theater’ and select your model & topic. 2) Manuals, Software, & Warranty Info Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns. - Samsung Advisor

Aug 23, 2022
Reviewer name: ScreenJunkie
5 out of 5 stars
5 out of 5 stars review

Great TV, great cost, not a fan of the Interface

[This review was collected as part of a promotion.] Really enjoy the tv, great picture and sound, however the interface can be frustrating to navigate (navigating through the apps). Once you get it figured out its not bad, but it will take some time getting used to.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Jun 16, 2022
Reviewer name: Pinkfloyd1977
5 out of 5 stars
5 out of 5 stars review

Excellent Television at a great price!

[This review was collected as part of a promotion.] I recently purchased this TV to replace a 3 yr old Samsung 48 inch smart tv. This one has a much better picture resolution and fits perfectly in my living room. I am very happy that I decided to upgrade from my last model and will always by Samsung as I feel they make the best tv's.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Jun 17, 2021
Reviewer name: jimjybe
4 out of 5 stars
4 out of 5 stars review

device screen cast!

be sure to get the extended warranty, the box said made in mexico. easy set up, does not come with special screws for wall mounting and my old ones did not fit. working with other samsung devices is the best feature. the screen has good color and quite sharp with hd programs, it does show light glare/reflection. other than that i wish it had power and function buttons and more jacks for accessories.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Jun 16, 2022
Reviewer name: MikeMike
5 out of 5 stars
5 out of 5 stars review

No need for a couch!

[This review was collected as part of a promotion.] We bought this 75” Samsung for our family room in a new house. My brother and I installed the unit on the wall right after moving in and having the Wi-Fi connected… it was amazing! The color, the ease of use, the intuitive design of the remote, even the non-amplified sound was great! Unfortunately though, we were not able to bring our old furniture up to the family room b/c the stairwell was too tight, but that hasn't stopped up from watching that big screen while sitting on the carpet! Thanks Samsung! The picture is nice that there's little need for a new couch!

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Jul 27, 2022
Reviewer name: Karl65
5 out of 5 stars
5 out of 5 stars review

Easy to use Smart TV

[This review was collected as part of a promotion.] The TU7000 Crystal UHD 4K Smart TV is easy to set up and easily connects to your wifi. Once connected can download your most used apps and will save as shortcuts saving you time to watch what you want. Great picture for not only sports but for movies! Picture is so great that even the cat stops playing and watches with me!

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Aug 23, 2022
Reviewer name: katygs
5 out of 5 stars
5 out of 5 stars review

Great Samsung TV, as always!

[This review was collected as part of a promotion.] We downsized from a 65" model to a 50" Samsung smart TV and it was a great decision! We mounted the television in our bedroom, which was not difficult to do at all. The picture is crisp, the apps are great. Very happy with this product.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Sep 11, 2021
Reviewer name: Dewy
5 out of 5 stars
5 out of 5 stars review

Tv is outstanding does everything I need!

[This review was collected as part of a promotion.] Got the tv because of the price was great for the size. I've always love samsung products. I use it for my pc screen and alot of streaming ALOT, I've also have a Amazon echo device it's nice just to say (turn off tv)

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Sep 14, 2021
Reviewer name: AtomicDog
3 out of 5 stars
3 out of 5 stars review

Decent TV by Samsung

[This review was collected as part of a promotion.] We have Samsung products including phones, TVs, appliances and smart home devices and the Samsung smart TV works with our existing setup using smarthome to control the majority of smart devices. The down side of this TV is that it doesn't have a lot of memory and I feel that it lags or slows down quite a bit to where it takes 3 or 3 seconds before registering control input. It should do a better job of freeing up RAM. It also looses internet connectivity on occasion. Im not a fan of the hub and having to see adds on the hub. Colors are good and I can tunr it to the cooler tones that I prefer. Sound from TV speaker is okay but not great. It lacks any real bass tones when only using the TV speaker which is why buying a soundbar and subwoofer is needed.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028