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Customer reviews for Samsung 55" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN55TU700DFXZA for
Samsung 55" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN55TU700DFXZA
4.5 out of 5 stars
stars
11K ratings10.2K reviews
  1. 5 stars70% (7,721)
  2. 4 stars18% (1,970)
  3. 3 stars5% (589)
  4. 2 stars2% (274)
  5. 1 star4% (472)
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Showing 1,021-1,030 of 10,259 reviews
Aug 20, 2023
Reviewer name: SamsungUser
3 out of 5 stars
3 out of 5 stars review

Good picture, below average sound, terribly slow.

Good picture, below average sound, terribly slow. Processor and/or software is so slow you think it's not working. Getting in and out of streaming apps, and navigating around them is painfully slow. Other than that, not bad. Once you start watching, it's fine.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Oct 6, 2020
Reviewer name: LovemySamsungtv
5 out of 5 stars
5 out of 5 stars review

Stunningly Beautiful & Simple To Use

[This review was collected as part of a promotion.] As our first ever "smart" TV, and through a recommendation of a good friend, we recently bought our TU7000 and could not be more pleased. Easy navigation. Remote well designed and easy to use. Picture truly "pops" off the screen. Thrilled with the purchase. Will certainly look at Samsung whenever we do decide to upgrade...but with this set, that may be a long time away :-)

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Jun 16, 2022
Reviewer name: Chappy
5 out of 5 stars
5 out of 5 stars review

This product has great clarity

[This review was collected as part of a promotion.] I just use it for streaming and it have great clarity and does everything I need. The features that come on it with it being a smart tv makes it so much easier to use without having to get other products

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Oct 25, 2022
Reviewer name: Madmasther
3 out of 5 stars
3 out of 5 stars review

Hopefully 3rd one is the charm!

[This review was collected as part of a promotion.] I'm on my third one. The first one died on day one, returned it for another which lasted 6 months, failed and now on my third. Hopefully this one will last. It has a beautiful picture and I love all the features.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
reply from Samsung Brand Ambassador

Hi Madmasther, We appreciate all of your patience while having to wait on your new TV. We are happy to hear that you are enjoying the Crystal Processor 4K, which transforms everything you watch into 4K. If you should have any questions or concerns with usage, features, or how to best optimize your settings, Samsung Customer Support is here to help. Call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website. ~ Samsung Advisor

Oct 30, 2020
Reviewer name: Nickop14
5 out of 5 stars
5 out of 5 stars review

Great tv!

[This review was collected as part of a promotion.] This Samsung tv is awesome! It's a perfect size for my daughters room!I hung it up on her wall and it was nice and easy to hook up. The tv is lightweight. I Love the sound, the picture quality is absolutely phenomenal! So crisp!everything is easily adjustable. I love the built in apps makes it easy for her to watch tv. Great tv!

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Aug 23, 2022
Reviewer name: HOLLYOLLY
3 out of 5 stars
3 out of 5 stars review

This tv has a beautiful picture.

[This review was collected as part of a promotion.] I absolutely have always loved Samsung products because not only are they beautiful they used to last long. Unfortunately, my last few Samsung products have not held up the way i feel they should have considering the price. For example, this TV is less than 3 years old and it makes a horrible noise when it is turned on or off for about 15 minutes.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
reply from Samsung Brand Ambassador

Hi Hollyolly, Thank you for your review of the Samsung TU7000. We are happy to hear that you are enjoying the picture quality of your unit. Thank you for sharing details of the ticking noise you’re hearing from your AU8000 TV. Samsung TVs use a combination of metal and plastic materials. These materials are subject to expansion and contraction due to temperature changes. Occasional creaking, popping, or cracking may be heard. Additionally, specific components within the TV may cause these temporary noises once powered off. Please know this does not indicate a product malfunction, and your TV is safe to use. With this in mind, here are a few quick tips on reducing the expansion that can cause these noises. 1) Ensure that there is adequate ventilation. Some enclosures may not allow for proper ventilation. This causes the internal temperature to increase and the plastic to expand more than usual. For recommended ventilation requirements, please see your user manual. 2) Make sure there aren't any heating or air conditioning vents pointing directly at the TV. 3) Verify that the TV is on a flat and level surface. Tilting or an uneven stand can increase these noises. Please call us if you continue to have issues or have any other questions at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website. ~ Samsung Advisor

Sep 28, 2023
Reviewer name: Canuk Royal
5 out of 5 stars
5 out of 5 stars review

Fantastic TV and price.

I bought this a couple of years ago and it has worked perfectly the whole time. I have called for technical support a few times and their staff are fantastic with solving any problems that I had. I will buy Samsung again in the future when I decide to upgrade to a bigger TV!

Review from Samsung Canada
Helpful?6KHJPPFCOCQU13901857028
Nov 24, 2023
Reviewer name: Carrie80722
5 out of 5 stars
5 out of 5 stars review

Excellent Smart TV

(This review was collected as part of a promotion.) Have this large flat TV mounted on the wall. Constantly use chrome cast with it. My kids know it's features better than I do. It's exactly the right size for my space and we enjoy watching movies and TV shows on it.

Review from Caddle
Helpful?6KHJPPFCOCQU13901857028
Jun 22, 2022
Reviewer name: VJFleer
5 out of 5 stars
5 out of 5 stars review

Great TV for a Great price

[This review was collected as part of a promotion.] I was looking for something that wouldn't break the bank, yet provide a quality image for the size. This TV is perfect, have not had any issues what so ever. Purchased in November of 2021. I love the ability to connect apps directly on the TV, makes easy to watch different streaming services. Would definitely recommend for those that are looking for a larger TV that won't break the bank.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Nov 21, 2020
Reviewer name: zodiacgod
4 out of 5 stars
4 out of 5 stars review

Would of gave it 5 stars but A&E

[This review was collected as part of a promotion.] i just bought it a few months ago. It has nice features but some can be improve. controller for tv isnt comfortable. Button feel on controller feel stiff and hard to push the right button. app A&E make my tv crash everytime. I was going to call samsung because of that. Because I just bought it and just started to use the features and apps. A&E app made my tv go black. I was scared because the only to stop the black screen was to turn my tv off everytime it does that.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028