We're sorry to hear your Ziploc® Snack Bags weren't up to our standards. We expect each bag to open and close without any trouble. As your purchase didn't match our expectations, we'd like the chance to make this right for you. When you can, give us a call at 1-800-558-5252 (Monday through Friday 8 AM to 5 PM CT) and provide your reference number 020976235A. Talk to you soon! – Rachel, SC Johnson Consumer Care

Ziploc® brand Snack Bags should close with ease - time and time again. Since this wasn't your experience, please call us at 1-800-558-5252 and provide reference number: 017240353A. You can reach us weekdays from 8 AM to 6 PM (CST), or by email anytime: http://bit.ly/1MCe4EQ.

We're sorry to hear you're having issues closing our Snack Bags. As we expect each bag to open and close with ease, we want to make this up to you. When you have a moment to chat, please call us at 1-800-558-5252 and provide this reference number: 019115168A. Our representatives are available Monday through Friday from 8 AM to 6 PM CST. Or if you prefer, go ahead and email us anytime at https://contact.scjbrands.com/en-us.