Overall the playset itself met most of our expectations. Delivery was as described and arrived in a timely manner. No parts were missing or broken which we were happy about. We’d paid for assembly, which ended up being a pain. It took over a week after delivery before we even received an estimated assembly date. Once we finally got a date, it was 4 weeks out. Then due to rain, that got pushed out another week. That was unacceptable for us, so we ended up cancelling the service and assembling ourselves. This took 3-4 full days with 2-3 people. My kids love it now that it’s finished. The tube slide is a big hit. My only complaint is the swings are closer together than anticipated. Close family have a similar set from this company and the swings are more spacious.

First and foremost beware when it says 25+ hours to put together they are not lying. Download their BILT app and USE it. It's much better than the instructions. Do yourself a favor and separate/ organize all the wood and hardware before you start. It's worth the 30 minutes it will take you. Only reason it's not 5 stars is several holes didn't line up right and needed to be redrilled. A right angle attachment for your drill (which is not mentioned in supplies) will make your life much easier. And several cuts of wood were not labeled/splintered and had to be sanded or glued. It's not overly difficult to assemble just time consuming. Overall it's a very nice unit for the price and seems built to last for years.

Grandkids and friends are having a great time. It is a fun little playset, the quality is alright - we had to make reinforcements and will take sealing the wood more than once a year to keep it decent. Also, if you have strong winds like we do, you'll need to make sure it is secure in the ground. The anchors provided won't hold up to our wind.

The swing set is made with good quality materials but it is a beast to assemble yourself. It took 2-4 people about 20 hours total time to erect and we have the tools and experience of professional construction crew in the family. Can’t imagine the “average joe” dad trying to put this together.

Looks amazing in our backyard! Kids love it and its become a centerpiece for many family gatherings where all of the cousins play. Only issues: We had to rip almost 1 slat in every wall because the wood either wasnt perfectly milled or expanded, thus if we needed to fit 10 slats for a wall, the 10th would not fit. Sometimes we had to take off 1/4 to 1/2" The plans in paper also differed slightly from the plans on the app - mainly in how many places we needed to anchor it down. It appears that we were missing a couple of the ground stakes (the twisting ones) but still, its VERY secure. Might email to get a few more of them but honestly, there would be no way to get them into the ground under the main structure without lifting it an they wanted us to do that last.

Great playset! Worked on it here and there over about a 2 week period. Had a second person help for certain sections (the roof, holding boards up etc) and my older daughter finding and handing me boards and bolts certainly sped things along. We did have to modify 3 boards by shaving off a very small sliver in order to fit (very tight floorboards). I did have to contact customer service and they were very helpful and the missing part was shipped promptly. I plan on adding an additional small board for the picnic table section as it is a bit wide and narrow and I'm concerned that over time it will start to bow. Overall a great playset I purchased this for my 3 1/2 year old and she can climb up the rock wall and use all the features without assistance.

I bought this playset for my two little boys. One is 2 years old and one is 7 months. Constructing it took a bit of time. It’s definitely a two person job at a minimum. My dad helped who is very familiar with building and construction. It took us around 30 hours to get it all together. Definitely a labor of love but so worth it. My 2 year old loves it. Loves the windows, the crows nest and the slides. I’m glad I bought this model so they can grow into it instead of having to replace it in a couple years for a bigger playset. The instructions are pretty good. It could use some minor changes to help those of us not as good with building and construction. Organization is definitely key to putting this together. Color coding the hardware bags would be super helpful. Customer service was great! We were missing the tube slide box from shipment. I called, they opened a ticket to find the box. They couldn’t and automatically shipped a new one. Shipping was very quick! Would recommend this playset! It’s worth the money!

The playset itself is awesome ! My 6 and 4 year olds absolutely love it. I’d say the swings area is kind of small, the swings are a bit close together. You definitely can’t have all 3 being used at once without danger of someone hitting the other. Also, delivery was Not As expected. Everything I read everywhere said delivery would need to be signed for - that they’d call to schedule delivery. None of that happened. It showed up on our driveway one day with zero notice and no signatures. Just letting others know this may happen, expire all other info stating otherwise. Also, we ordered with installation, but after nearly 3 weeks waiting for date of install (and zero information from the install company, desire daily attempts at reaching out), we cancelled due to lack of communication. So we hired a local installer who came out that week - took 2 ppl about 2 full days to complete. The twisty slide alone took 3 hours. I recommend hiring someone and not attempting this unless you’re a pro, or have all the necessary tools, and strength. Overall We love the new set, just wish the delivery & install process went more smoothly, esp for the price we paid!

while the construction is doable for novices willing to spend 4 eight hour days putting it together, it is extremely difficult. every screw, bracket, and piece of wood was supplied. nothing was missing, which was really great as we had read many reviews where people had to wait for delivery of missing parts. we are conscientious and able to follow complex diagrams but found several mysterious instances of holes not lining up - until we realized that despite our attention to all details we had installed a piece in the wrong orientation. this resulted in several frustrating episodes of deconstruction of a segment just to switch a piece from up to down or side to side. additionally, there are several areas where the instructions did not inform to leave spaces between wood slats on the platforms, so we ended up with a larger gap at one end. while the product is made of cedar, it is of poor quality. the wood splints easily and pieces could easily be snapped in half if your not careful. even while being extremely careful to line things up correctly, many times the screws split the wood. the color chips off easily and i can't imagine how long the finish is going to last with the usual use the playground is expected to have. all the above being said, at this point i would still say it is worth getting. when weighing what we're capable of building ourselves, calculating the cost, time, and concern that whatever i build should be child safe (the kids play under the playground, too!) this purchase from Sam's Club was a great deal and we are happy we bought it.

From my experience, pictures often look better than the product in person, but this was not the case with this playset. I can honestly say that the online pictures were a true representation of this product, actually even think it looked better in person. The assembly is time consuming, but for the most part the instructions were detailed and relatively easy to follow. It took 2 somewhat experienced handymen 2 full days to assemble the playset, and another 4 hours or so to assemble the tube slide. I would highly recommend taking the time in the beginning to sort the wood and hardware. Took us about 2-3 hours to do this, but was well worth the upfront effort. My kids love their new playset, as do many of the neighborhood children. This playset was half the price if not less than other similar items at other retailers. Too early to know how durable it is, but if it does in fact withstand the test of time, I would say that this was an awesome investment!