took almost 2 weeks to put together

A decent swing set for the price, but I deducted stars for the poor installation process. I would recommend that you install the set yourself, (it's not that difficult) or hire a third party on your own to install it for less than what Sam's charges. I ordered the "Assembled" option on line expecting to get some information on the installation process. I went to my local Club to get information on the installer so I could contact them to see what I needed to do to prepare the site. I was told the Club didn't have that information and they directed me to call the Sam's Club 888 number. When I spoke with a representative there, they told me that Sam's does not coordinate the installation and that the manufacturer did the install. I called Backyard Discovery and they said no, they only install the sets they sell and that Sam's contracts with a third party directly for sets sold though Sam's. So I went back to my local club and spoke with another person in Customer Service who gave me the number for Angi's. I called them and they told me that they did not have any information from Sam's regarding my purchase or installation. After another trip to my Club, a supervisor told me that they no longer use Angi's, but she didn't know who the current installer is. About a week later I received a message from AIT, the company Sam's now uses, to tell me that someone would be at the house in two days between 1 and 5pm on a Friday. I called back to see if that was going to be a site inspection or the installation. I was told it would be the installation. I asked what I need to do and the woman at AIT said I didn't need to do anything. On Friday, three men from Go Configure came to do the installation. They told me that someone should have told me that the site should have been prepared and what I needed to do before their arrival. After getting the runaround for over a week I am now faced with doing extra work to remove the grass and put down landscape fabric working around the swing set that has already been installed. Plus I have to install screws that Go Configure missed. Why does no one at Sam's have any idea who the installation company is and what the installation process should be? I am very sorry I did not do the installation myself.

Awesome!

instructions are very helpful. simple to follow. my kids love it so much!

Just finished putting it together. Very well made. Definitely follow the book step by step. Lay out the screws on a table ahead of time.

I bought and put it together myself. All the parts were present, instructions were easy to follow. Some wooden planks needed some strength in bending to line up with pre drilled holes.

We bought this playset a month ago for our sons. It has not only been wonderful for them, but it's the hit of the neighborhood! My husband was impressed with the quality of the materials. Great product for the price!

i organized by boxes...they do not follow the boxes..but it has you building the ladder and rock wall first..so if its sitting in pieces in your garage, you can build it most of it..highly recommend using the app

Purchased for our new home. Husband had to put it together himself so it took him many hours but he raved about how thorough the directions were. It is a sound set and our kids are thrilled.

Missing pieces, cheap wood that is already split, not even 6 months old and falling apart.