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Customer reviews for Backyard Discovery Mystic Tower Cedar Swing Set for
Backyard Discovery Mystic Tower Cedar Swing Set
4.4 out of 5 stars
stars274 ratings212 reviews
  1. 5 stars69% (190)
  2. 4 stars14% (37)
  3. 3 stars6% (17)
  4. 2 stars6% (16)
  5. 1 star5% (14)

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Showing 91-100 of 212 reviews
May 20, 2024
Larry
5 out of 5 stars review

Verified Purchase

Perfect children’s playset

Nice playset

Helpful?6JDOICXHLTEX13899120318
reply from BYDSales

Hi Larry,<br /> Thank you for taking the time to leave a review! We are glad to have earned your 5 stars.

Apr 19, 2025
Miranda
5 out of 5 stars review

Perfect!

This swing set is beautiful! It is extremely sturdy and well made. If you know what your doing its not rocket science to put together. Its obviously not easy, but my husband was able to complete this all by himself in 2 and 1/2 days. Im so happy with this purchase it's everything we have dreamed of!

Helpful?6JDOICXHLTEX13899120318
reply from BYDSales

Thank you for the review! Enjoy!

Apr 5, 2025
Oklahoma
4 out of 5 stars review

Solid, some cracks, but worth it

First thing i will say, took me 4 solid days (2 weekends) and a few evenings after work. Around 5 days total. Really sturdy when assembled, some cracked wood but thats thin cedar I suppose. My son loves it! Looks good too. A couple tips: Organize your pieces AND your hardware in advance. Saves time. Pay close attention to where your holes are on pieces in the instructions. The paper instructions dont give you much to go off so really pay attention to where holes are and what direction the fort is facing in the diagrams. It takes awhile and you will have extra hardware. You need a drill and drill bits to drill holes! Also, pieces will crack. I had no broken pieces but several cracks. 5 stars without cracks, 4 stars with them. overall a good fort and worth the purchase if you have the patience and resilience!

Helpful?6JDOICXHLTEX13899120318
reply from BYDSales

Thank you for your review and feedback. This helps us improve the consumer experience! If there is anything we can help you with, Please know your swing set does come with a 5 year pro-rated warranty if you need any parts. You can reach our Customer Advocate Team at 800-856-4445. We are here 7 days a week 8am-6pm CST.

Apr 30, 2025
EG323
2 out of 5 stars review

Don’t do the option ti have it built

We bought this a month ago and chose the option to have it built and can’t even get a call back from the company. They are extremely rude and we ended up asking for a refund because they couldn’t even give us a timeframe on when they could come out and do their job. We called them 6 times and kept getting lied to. If you plan on the option to have it built, go through someone else.

Helpful?6JDOICXHLTEX13899120318
reply from BYDSales

Hello,<br />I&#39;m so sorry to hear of the difficulty scheduling with our third party assembly company. Please contact us at 800-856-4445. We&#39;d like to get more information regarding your experience so we can follow up with the third party. <br /><br />Backyard Discovery

Aug 10, 2024
OK GPaw
5 out of 5 stars review

GREAT VALUE

Great swingset for the grandkids - two of us had it together in 12 hours and 2 hours of that was getting everything organized which is a MUST. Highly recommend taking a table out there and getting the hardware lined up by number. Another great tip that my daughter implemented was to put all the hardware in a tray so you had it all in front of you. Also pay attention to the direction of the main boards as it matters based on attaching other boards. Online was good as well and very pleased with the value to quality.

Helpful?6JDOICXHLTEX13899120318
reply from BYDSales

That is great! We&#39;re happy you and your family are enjoying your new playset, thank you for your review!

May 23, 2023
LoriW79625
5 out of 5 stars review

Grandma approved!

[This review was collected as part of a promotion.] [Employee of backyarddiscovery] This is a gorgeous well-built playhouse. Absolutely love the quality and craftsmanship. Includes a cute kitchen/grilll area and clubhouse. Has a great climbing wall and web swing. The web swing allows younger ones to swing safely. Will provide plenty of space for little ones to enjoy the outdoors and pretend play. My granddaughter adores pretending to cook and the grill will allow her to pretend she is a master griller as well.

Review from backyarddiscovery.com
Helpful?6JDOICXHLTEX13899120318
Apr 1, 2024
Christina
5 out of 5 stars review

Verified Purchase

Beautiful

Very sturdy playset. Beautiful wood. Isn’t an eye sore for our yard.

Helpful?6JDOICXHLTEX13899120318
reply from BYDSales

Hi Christina-<br /> We are so glad to have earned your 5 stars. What a perfect time to have the Mystic Tower installed in your yard. We hope your family enjoys the new swing set!

Jul 4, 2024
jm44883
3 out of 5 stars review

Verified Purchase

Not recommended for younger children

Assembly is very difficult and pieces are missing .

Helpful?6JDOICXHLTEX13899120318
reply from BYDSales

Thank you for taking the time to leave a review. Our wood is selected for its outdoor qualities (resists bugs, natural longevity resisting decay and rot due to moisture or ground contact, etc.). We have had many years of proven products and are confident if maintained according to your manual guidelines your family will enjoy it for many years to come. Please know your swing set does come with a 5-year pro-rated warranty if you need any parts. You can reach our Customer Advocate Team on 800-856-4445. We are here 7 days a week 8am-6pm CST.

Aug 28, 2025
Tay30
5 out of 5 stars review

Money well spent

My kids love it, it was easy to put together the only downside was it was missing some hardware but they sent it within a few days.

Review from backyarddiscovery.com
Helpful?6JDOICXHLTEX13899120318
May 17, 2024
Michael
2 out of 5 stars review

Like the features

Bought the playset on March 5th, 2024, we are concerned about the product, do not think it is well built. Boards are cracking already, stain pealing. For the price it should last longer.

Helpful?6JDOICXHLTEX13899120318
reply from BYDSales

Hi Michael-<br /> We value your opinion and would like to hear more about your experience and see if we can get a better view of what is going on. Please call our Customer Advocate Team at 800-856-4445 8a-6p CT seven days a week. We would really like to hear from you so we can better our product as well as assisting you with yours.