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Customer reviews for Backyard Discovery Mystic Tower Cedar Swing Set for
Backyard Discovery Mystic Tower Cedar Swing Set
4.4 out of 5 stars
stars274 ratings212 reviews
  1. 5 stars69% (190)
  2. 4 stars14% (37)
  3. 3 stars6% (17)
  4. 2 stars6% (16)
  5. 1 star5% (14)

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Showing 51-60 of 212 reviews
Apr 13, 2025
Jose Alvarenga
1 out of 5 stars review

It came April 1st. But we just finished last tuesday but the next day it fell dawn, because the wind is too strong, where we lived in Fort Morgan colorado. We put all the black stakes, but they did not hold anything.. Rig now the entire swing set is wiggle even when just my daugther is swinging...not satisfied too expensive for too poor material...I took photos to prove all that I'm describing..

Helpful?6JDOICXHLTEX13899120318
reply from BYDSales

We aim for 100%, 5-star satisfaction and apologize that your experience was less than perfect. Not to worry as your set comes with a warranty and we will work with you to get the damaged parts sent out your way. I would encourage you to contact our customer advocate at 800-856-4445 8 am -6 pm CST 7 days a week.

May 20, 2025
Arrived Broken
2 out of 5 stars review

Set Arrived Broken, hard to assemble

Shipping went through multiple parties and for a while it was lost in shipment and came terribly delayed. Several boards arrived broken. Customer service was terrible with resolving. Tons of steps did not have guide holes so you ran into several issues with pieces not fitting and having to remove them and put them on slightly higher or lower leaving tons of screw holes. The wood was so thin and soft it was prone to splitting and chipping. It took 27 hours to assemble, the first 12 hours 4 people were working on it and we just got the base frame done. The remaining 15 it was one person working on it. It's ok once it's together but even now there are a ton of raised areas that will cause splinters.

Helpful?6JDOICXHLTEX13899120318
reply from BYDSales

We do apologize about that! We would love a better chance to assist you in regard to your concerns, please reach out to us at 1-800-856-4445.

May 23, 2023
WMartin70702
5 out of 5 stars review

Classic Set

[This review was collected as part of a promotion.] [Employee of backyarddiscovery] This product is so fun. Compact for any size years. So many options for play on one set. All ages can enjoy this set. The kitchen is fun for smaller kids. Great quality and classic swing set

Review from backyarddiscovery.com
Helpful?6JDOICXHLTEX13899120318
Dec 3, 2025
Jodi
3 out of 5 stars review

Door Ripped off!

I purchased a Backyard Discovery Mystic Tower Cedar Swing Set for my grandchildren from Sam's Club, and I paid for assembly services with the purchase. Less than 6 months after it was purchased and assembled, my 2 year-old grandson opened the wooden door on the swing set, and it ripped off, exposing broken wood and visible nails. The play set is no longer usable, as it is unsafe.

Helpful?6JDOICXHLTEX13899120318
reply from BYDSales

We are sorry to hear this. Please reach out to us at 1-800-856-4445 as we would be more than happy to help with any replacement parts needed. We are open 7 days a week from 8 A.M.- 6 P.M. C.T.

Nov 21, 2025
MINDY
3 out of 5 stars review

Disappointed in quality

Nice looking swing set. However, I am disappointed with the quality. We purchased in December and my husband and son put it together in February. After a few months, the wood has split in multiple places and has also peeled in a couple places. The wood is pretty soft and is easily nicked. Some of the screws have even broken off. I would have submitted photos but I kept getting an error message saying the operation couldn't be completed

Helpful?6JDOICXHLTEX13899120318
reply from BYDSales

Thank you for the review. We aim for a 5 star review for our products and apologize for any issues. Please feel free to call us at 1-800-856-4445 if we can help with any concerns

Apr 19, 2026
Kep10
5 out of 5 stars review

Awesome playset

Was able to put together over course of a weekend with only one person (not recommended) great quality, my son loves the net swing.

Review from backyarddiscovery.com
Helpful?6JDOICXHLTEX13899120318
May 2, 2026
Rip
5 out of 5 stars review

Mystic Awesome!

This is the coolest tower on the block even I'm jealous I don't get to play with it. Definitely a interesting build and not for the faint at heart.

Review from BILT
Helpful?6JDOICXHLTEX13899120318
Dec 16, 2025
KBES
5 out of 5 stars review

Great swingset that looks nice!

We're loving this swingset. It took a few days to build, but the instructions were clear and the times we thought something was wrong, it was because we didn't read the directions correctly.

Review from backyarddiscovery.com
Helpful?6JDOICXHLTEX13899120318
Mar 10, 2024
Daniel
5 out of 5 stars review

Verified Purchase

Great play set for the kids

Overall was great buy. Pretty sturdy. Key is the spend some time organizing the wood pieces and paying attention to hole placement. It does take some time to put together but overall very happy with the purchase.

Helpful?6JDOICXHLTEX13899120318
reply from BYDSales

Thank you for your 5 star review and feedback! We're glad you're happy with the Mystic Tower Swing Set and are sure the kids are loving it!

May 11, 2024
Jeff
2 out of 5 stars review

Quality Concerned

We purchased this play set and are putting it together. As we are pulling pieces out, wood is already cracked. And for the price you pay I would think the wood would be of better quality and for safety of the children who play on it.

Helpful?6JDOICXHLTEX13899120318
reply from BYDSales

Hi Jeff- <br />We aim for 100%, 5-star satisfaction and apologize that your experience was less than perfect. Not to worry as your set comes with a warranty and we will work with you to get the damaged parts sent out your way. I would encourage you to contact our customer advocate at 800-856-4445 8 am -6 pm CST 7 days a week.