I bought this for my grandbabies and when it was assembled the first level split we put wood glue and proceeded and thought maybe human error. Then the ladder did not touch the ground, my last straw was when they connected the swings and he got on and the beam split. I had to pay someone to put it together I am not paying to have it disassembled. But I did request for them to come and get it. Neither I or my 73 yr old mom are capable of taking ir apart.

Some holes were pre drilled too big. The wood is already starting to crack and it hasn't been a month yet. The door is already sagging making it look bad. Some of the smaller pieces broke when trying to put the t nut on it. 1/4 of the board were warped. The directions weren't great at all, had to take apart some stuff and put together the opposite of what directions say. Had to redrill about 10 holes that didn't line up for the swing and a-frame

Kids love it

Pros: It looks great and we have had many compliments on it. The kids love it. Cons: I doubt it will last more than a year and I’m starting to worry it will fail while the kids are on it. It is extremely rickety and just seems to be poorly designed from a structural standpoint. My kids are average sized 6 and 4 year olds and when they’re both swinging the entire fort section of the set twists and sways several inches at a time and it seems to be getting worse. The main beam that the swings hang from is cracking and splitting in several places. The wood is so soft that the locking nuts eat right into it which seems to cause the bolts to loosen. We’ve had this up for 3 months and I’ve had to retighten the swing assemblies 3 times because they were visibly coming loose. Oh and the deck boards are very thin. I’m not sure if I’m more annoyed with how much we spent on it or how much time I sunk into assembling it for it to turn out the way it did.

This was one of the worst purchases we have ever made. Most things we get at Sam's club seem to be really good.. well put together.... And as described. This was the cheapest.. broken.. purchase we have ever made. The wood is splitting.. The main support bemis split.. missing screws. We're not even through putting it up. Just taking it out of the package we were appalled. Beware.. Read all of the reviews.. Don't do what we did. This playset is not worth $100 whether alone close to $2,000.

I have five large boxes and a plastic slide that have been sitting in my garage for 15 days. We paid $1000 dollars for a professional install. They scheduled the install for today never showed up or called. The third party company takes anywhere from 1-3 days to respond to messages. Trying to get Sams to refund my installation so that I can hire someone on my own has been very frustrating. Hopefuly its a nice set, but currently its just an eyesore in my garage teasing two small boys who are waiting anxiously for it to be built.

There's so much to say about this playset. Let's start with the pros. To begin with, it's beautiful. If you're one of those people that don't want absurdly bright toys and are looking for more an aesthetic, this playset is it, I get so many compliments. I also really love all the elements it has, from physical components to imaginative play and creative aspects that other playsets don't offer (like the tunnel and secret door). It truly has something for everyone and there's something to do in every nook and cranny. Now for the cons. For one, dear God putting it together is a feat. Pay for assembly. Let me repeat myself - PAY FOR ASSEMBLY. It took me almost a week to put this together working many hours a day with the help of various friends and family, though they'll probably ignore my phone calls now. The instructions are relatively easy to follow and the app is helpful, but I wish at least one of the two would notate more specifically how to frame the thing, or rather what specific side to position things. It would tell you that you need to use part A12 (for example) for the frame and three days later when you're attaching the swing set you notice that the board should have been flipped because there is a specific hole to now drill into. Things could have just been more clearly labeled, because I ended up having to jerry-rig the last few steps and drill new holes. I'm guessing most playsets are like this though, so I'm not sure it's specific to this one. Also, it's hella tall. Like I realize it's 3 stories but I guess I didn't realize just how tall it is. My poor neighbors, I can see everything in their back yard now. Speaking of which, it's definitely made for smaller kids. I'm 5'4" and have to duck to get into it and move around. Obviously it's not meant for me but if you're getting it for a taller or heavier child you may want to reconsider. My only other complaint is that the wood is so incredibly soft. You look at a plank sideways and it has a ding. I barely graced one of the legs with the handle of the lawnmower and it now has a huge chunk in it. My son wanted to help me build the playset and if he set his play hammer down too hard it left a mark. Overall I'd do it again but those are just some things to keep in mind for anyone shopping around.

We love this swing set! The build process was very smooth and took 2 people 2 days to complete. The kids are having a blast playing on it and enjoy the 4 ways to climb to the top. There are so many fun components to keep the kids entertained for hours. Great quality and craftsmanship. Highly recommend!

Great playset! Be ready to devote three full days to get it together!

This is a sturdy and attractive playset. The grandkids love it. Assembly takes some time (we hired somebody to put it together).