I first tried this mattress out when I was visiting my daughter home. I could not believe the rest I got. After the visit, at home ,I did not sleep as well. So I decided to get one. Give it three days to fully expand and air out, since it came compressed wrapped in plastic and in a box.

I thought it was just settling from unrolling it out of the package but to this day only 3 months later it has these waves of lumps as if the coils or layers are all bunched up inside. I think it was just built wrong and defective. In the pics you can clearly see waves or bumps in the mattress. This is the inner layers. Also...the dark spots shown are not dirt. That is all pilling or lint from anything it touches. It catches any fabric against it and tears the lint off like a lint roller. I want to exchange it for a different mattress but dont know how to. Am very very angry about this. Waste of money. Is there anyone at Zinus who can help.

So sorry that my first Euro mattress did not open (inflated) the way it should have, very disappointed the second time the same thing happen, and no guess to sleep over. Sam's Club replace it immediately and they were very understanding over my situation great customer service. You will need help, its very heavy to put on top of your box spring. I will still buy a mattress from Sam's Club as soon as I get my refund.

I ordered the Zinus medium firm. But, this should be called a firm mattress. I’ll order plush next time. The corners are misshaped between coil bottom section and pillow top area. It’s super heavy to lift and tuck sheets under the corners. Box is a very awkward shape, very challenging for myself and husband to get upstairs. Expands within 72 hours. Quality is overall good.

when this mattress showed up in a 3 foot by 4 foot cardboard box, i was very skeptical of it being worth the money; but i had no choice. we had guests staying with us for our wedding and i needed an additional bed. after 48 hours of expansion time, i could not tell the difference between this mattress and my big name one i spent 4 times the amount on!!! it is a really great product.

This mattress was purchased because we need to relocate for a few months at a friends house. We need a fresh mattress for their guest room. We bought this one because the price was very low. Delivery of this mattress was amazing. I thought they sent me the wrong item. It came in a box 2ft x 2ft x almost 5 foot. Upon opening we were careful to open it near the foundation. Much to our surprise out came the 60"x80"x12" mattress as promise. It is a good firm mattress. We have slept on it for month now and it is fine. And the price was wonderful. We recommend this mattress.

I was skeptical--didn't seem like it was possible to cram an innerspring mattress in a box for shipping. I was wrong. The mattress arrived quickly and flattened completely within 24 hours of unwrapping. I experienced no chemical smells like others wrote about. It's definitely firm, but with a plush top--the best of both worlds. I'm very happy with the mattress overall.

Not my favorite mattress. It has a lump in it that after weeks of being unfolded it still hasn’t straightened out. This is our second one because the first one came with a gouge in it. The shipping packaging was very poor. I would not buy this mattress again. Should have returned it.

It’s pretty impressive with how comfortable it is for a sub $300 mattress delivered in a box. It’s slightly firmer than I thought it would be but at the same time softer than I thought it would be. Oh well definitely worth what I paid for it, Just not awesome, but on the other hand, amazing for under $300.

Sent my husband to buy a new mattress/box spring set for my 6 year old daughter about 6 months ago. BIG MISTAKE! You sat on the mattress and you sink all the way down. I never liked it. Decided to sell her old bedroom furniture and get a new set. Little worried about having the mattress shipped to me but it came in just fine and fluffed up right away. I LOVE THE MATTRESS!!! My daughter loves her new mattress as well. Added a padded waterproof mattress cover and it's golden. One thing I knew before buying was the current twin sized sheets wouldn't totally fit. I opted for the 12" mattress for a sleigh bed with trundle and no box spring. So I don't mind getting/trying to find new sheets. Debating now to get one for our bed.