I really wanted to love this mattress and I still am trying to. Unfortunately, I am with all the other negative reviews. The original mattress they sent me did not expand properly. It's supposed to be 80 inches and it is only 72 on the one side and 74 on the other. Because of this, there is a large gap between the headboard and footboard my pillows. Keep falling back over the top of the bed or my feet hang over the bottom if I stretch out. It also means my sheets don't fit properly. Most mornings, I wake up and a corner of the sheets has slipped off somewhere. Unfortunately, that isn't even the worst part trying to return. This has been a big inconvenience. I used their AI response for the return and I thought it worked out great until I got the email later saying I needed to place everything back in the original packaging and box and place it outside for FedEx to pick up. Clearly not possible. After waiting over half an hour on the phone, the agent I got was having phone problems and we got disconnected. Never got a call back. I tried their chat option and after going through the entire explanation process and providing lots of information we were near the end of the chat and somehow I got disconnected. I know, for a fact, these issues are not on my end. I finally got through to another agent after another 10 minutes of waiting. She was nice enough to change the carrier to someone who would not need the mattress in a box to pick it up. Unfortunately, I have no confirmation of this, I was told someone would call me in a couple days to schedule pick up. Hopefully that happens! I think my next challenge will be making sure they don't pick up this mattress until the new one has been delivered or I will have nowhere to sleep. I really hope this new one is not defective, I bought it over some other ones I was looking at on Labor Day, which means if I don't get lucky with it, I lost out on other sales. The only reason I gave it two stars is because I do feel like it would be a good mattress if they didn't have so many issues with it expanding. I had a regular memory foam for the past 12 years that was definitely needing a replacement so I'm sure part of thinking it's comfortable is due to going from such an old mattress to something new. The only complaint that I have with the design of the mattress itself is the removable cover. I'm hoping that it's the way it is because of the mattress being too small. But it moves around a lot under the sheets so when I toss and turn at night, I can feel the sheets and the mattress cover moving around, and I don't like that. Again if the mattress was fully expanded, maybe that wouldn't be an issue.

Very comfortable. Easy setup!

I really love this mattress the bad thing is i dont want to get put of bed. It is very heavy which almost impossible to pick up to tuck sheets under.

We find this mattress to be very comfortable and supportive. The price is very good too! King size with medium firmness is what we purchased.

For the price this is surprisingly comfortable. I got the medium firmness which was a little softer than I expected

Twin XL Supportive and comfortable. Works well with adjustable base. 3 stars due to false description. Description states 80 in length, is only 76 in. Those 4 in are difference between feet hanging off bed or not.

We purchased instore, the "medium" version of this mattress. After opening the box and letting the mattress "inflate", we found that the layer of gel pad that sits on top of the springs was shifted off the side of the mattress about 3 inches. We tried but there is no budging it back into place because it is glued together. Also the layer of springs bulged out of the other side of the mattress. As other people stated, the mattress is shorter than what it states for the measurements on the website. There was definitely an oder when opening but it did disappear after a couple of days. Beware that if you do buy it at local Sam's, as opposed to ordering it, there is no pick up return service, and it is a heavy bed if you have to return it. On a good note, it was a pretty comfortable bed.

I have had this mattress for about a year now, I turn it every 6 months, I love it! I sleep so soundly on this mattress and never wake up stiff or sore. I highly recommend it. I also highly recommend turning your mattress every 6 months, it really helps keep it in good shape.

Sams has great return policy thankfully. I initially purchased the medium which was more like a firm and then trying to not spend alot went with the soft one. Great quality but this soft is definitely more like a medium. Do not recommend this for side sleepers. Back sleeper this is great purchase and quality mattress but side sleeper look elsewhere. Hope this helps someone

Read all the one star reviews and then read them again. This is not a good mattress, certainly not a luxury mattress. The size is not a true king size even though measurements are given. That means it doesn't fit a king frame nor will king sheets fit right. And it's not that comfortable. Good luck if you decide to buy it anyways.