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Customer reviews for Member's Mark Hotel Premier 14" Hybrid Mattress (Available in Medium, Plush, and Firm) for
Member's Mark Hotel Premier 14" Hybrid Mattress (Available in Medium, Plush, and Firm)
4 out of 5 stars
stars
335 ratings227 reviews
  1. 5 stars63% (211)
  2. 4 stars10% (32)
  3. 3 stars8% (26)
  4. 2 stars5% (17)
  5. 1 star15% (49)
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Showing 51-60 of 227 reviews
Dec 11, 2024
Reviewer name: Ellen
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Ms.

We've had our king size mattress for about 4 weeks now. It's very comfortable for both of us. I am a 5'5" 130 lb 59 year old female and he is a 6' 240lb 62 year male. We sleep in all positions.

Helpful?30AH1NYCYB8Y13898862209
reply from Performance Sleep Products

Hi Ellen - We are pleased to hear that you are happy with your purchase. Thank you for your review :)

Apr 3, 2025
Reviewer name: David
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Very satisfied

I have owned other high end mattresses and paid much more for them. This one is very comparable and in some aspects better than others for less money!

Helpful?30AH1NYCYB8Y13898862209
reply from Performance Sleep Products

Hi David, thank you so much for your feedback! We are thrilled to hear that you find our mattress comparable or even better at a better value. Thats exactly what we were aiming for when designing the mattress; premium comfort without the premium price tag.

Sep 26, 2024
Reviewer name: Nathan
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great Mattress Upgrade

We bought this mattress about 3 weeks ago to replace a memory foam mattress. The Hybrid provides a much better support system with the springs while having the same feel up top with the memory foam. It has felt better every week we have had it.

Helpful?30AH1NYCYB8Y13898862209
reply from Performance Sleep Products

Hi Nathan - We are pleased to hear that you are happy with your purchase. Thank you for your review :)

Jan 5, 2025
Reviewer name: Margaret
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

14" hybrid mattress Members Mark

This mattress is exactly what I wanted. It is the third mattress that I have purchased in the past 4 months. This expanded fully almost immediately. It is firm enough for two seniors (74 and 80) and easy to turn over and get out of bed I love it.

Helpful?30AH1NYCYB8Y13898862209
Dec 23, 2024
Reviewer name: Tom
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Pleasantly surprised

Did not know what to expect from a mattress in a box but I am never going back to anything else. I am 250 lbs and a side sleeper. My old air mattress was hurting my hips. This new one is everything I've wanted in a mattress .

Helpful?30AH1NYCYB8Y13898862209
Apr 16, 2026
Reviewer name: Linky71
5 out of 5 stars
5 out of 5 stars review

The answer to your sleepless night's dream!

The answer to your sleepless night's dream! Experience the ultimate comfort only available with a mattress like this! Super comfortable, supportive night's sleep can be shipped direct to your front door!

Incentivized Review
Helpful?30AH1NYCYB8Y13898862209
May 1, 2026
Reviewer name: Kelley
5 out of 5 stars
5 out of 5 stars review

Great cool mattress

Great mattress, but definitely need to find a way to get items(sheets and mattress pad) stay in place. Even in 100 degree weather it stays cool even during the day. Definitely enjoying the mattress. 👍

Incentivized Review
Helpful?30AH1NYCYB8Y13898862209
Jan 26, 2026
Reviewer name: Mecca Mike
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Pretty happy with it so far

Was starting to experience hip pain with my old mattress. As a side sleeper I was having to change positions every hour or so. This mattress had a decent rating from Consumer Reports so I decided to give it a try. So far I'm pretty happy with it. My hip pain, though not completely gone, has subsided. I thought about getting the Plush version but the Medium version (which the store had in stock) has been just fine. I hauled it upstairs by myself but be aware this thing is heavy (100+ lbs). And if you don't like it you can return it - but you have to get it back to the store on your own (no pickup). FYI - I'm 6 ft and 195 for reference.

Helpful?30AH1NYCYB8Y13898862209
Nov 4, 2026
Reviewer name: Ma
2 out of 5 stars
2 out of 5 stars review

Faulty products, no assistance for refund.

One side did not expand as it should have once unboxed. We have not used the bed and it has been 56hrs. Called customer service and was told only way for a refund was to return it to store. The mattress weighs about 150%23 and not easy to handle let alone load up and deliver back to store. They do not offer pickup of faulty products. No other solutions available so I am out my $$.

Helpful?30AH1NYCYB8Y13898862209
Oct 29, 2026
Reviewer name: anonymous
5 out of 5 stars
5 out of 5 stars review

Excellent mattresses

I have purchase 6 of these twin xl mattresses for our adjustable beds for myself and family. They are the best mattresses! They are very comfortable and do not sag. Each family member who has received one loves them including my elderly parents. I highly recommend these mattresses and if needed, I would definitely purchase again

Helpful?30AH1NYCYB8Y13898862209