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Customer reviews for Member's Mark Hotel Premier 14" Hybrid Mattress (Available in Medium, Plush, and Firm) for
Member's Mark Hotel Premier 14" Hybrid Mattress (Available in Medium, Plush, and Firm)
4 out of 5 stars
stars
335 ratings227 reviews
  1. 5 stars63% (211)
  2. 4 stars10% (32)
  3. 3 stars8% (26)
  4. 2 stars5% (17)
  5. 1 star15% (49)
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Showing 41-50 of 227 reviews
Apr 20, 2026
Reviewer name: SBIXBY
5 out of 5 stars
5 out of 5 stars review

Great mattress

It came shipped in a box and wrapped up. It has instructions to unwrap and must set for 72 hours to fully inflate up. Once we got this situated, you get a great size mattress. Cooling fabric, handles on the size and zipped enclosure so you can wash. We enjoy the comfort of this mattress. My daughter insists its her favorite comfy bed.

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Apr 15, 2026
Reviewer name: Sam
4 out of 5 stars
4 out of 5 stars review

Like sleeping on a cloud!

This mattress was delivered in a beat up box but the product was still tightly rolled and unaffected by the box abuse. It was extremely heavy and definitely needed 2 people to pull it out of the box and unwrap it in place. Upon removing the 2 layers of wrap, the mattress instantly inflated. The instructions say it could take 72 hours. While i did sleep on it that first night, i think that it got a little more comfortable the 2nd and 3rd nights. The mattress itself is quite comfortable. Very soft, but still somewhat firm. My biggest complaint is that the mattress is soooo slippery the sheets won't stay on! I have deep pocket sheets and every time I move slightly, the sheet bunches up and pops off the corner of the mattress. I tried putting a mattress protector in between the mattress and sheet. That only resulted in the mattress and the protector bunching up and popping off the corner! I hype to find a solution but in the meantime, it's quite frustrating.

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Apr 17, 2026
Reviewer name: Review by D
5 out of 5 stars
5 out of 5 stars review

Comfortable with Great Support

This 14-inch mattress strikes a great balance between comfort and support, making it a solid choice for a wide range of sleepers. The medium support level feels just right—not too firm and not too soft—so it provides enough cushioning for pressure points while still keeping your body properly aligned. Whether you sleep on your back, side, or a mix of both, it adapts well and offers a comfortable night's rest. One thing to be aware of is that when you first unbox the mattress, there is a noticeable smell. This is clearly mentioned in the instructions and is fairly common with new mattresses that are vacuum-sealed. While it might be a bit strong at first, it's temporary and fades away within about 2 to 3 days once the mattress has fully expanded and aired out. After that initial period, the mattress really shines. It feels plush yet supportive, and the thickness adds an extra layer of comfort that makes a difference. Overall, if you're willing to give it a couple of days to settle, this mattress delivers a comfortable and supportive sleeping experience.

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Apr 16, 2026
Reviewer name: Chris
5 out of 5 stars
5 out of 5 stars review

Great hybrid mattress

This is a high quality mattress that is around half the cost of a name brand mattress of a similar type. It does give you a cooling effect as well as sufficient support to get a good night's sleep. I'm very happy I purchased this mattress, because it checks all the boxes of comfort and stability for a product of this type. It takes around a day to expand after you take it out of the wrapper, and I like the feel of the fabric that encases the mattress. Very good purchase. Highly recommend it.

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Apr 3, 2025
Reviewer name: David
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Very satisfied

I have owned other high end mattresses and paid much more for them. This one is very comparable and in some aspects better than others for less money!

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reply from Performance Sleep Products

Hi David, thank you so much for your feedback! We are thrilled to hear that you find our mattress comparable or even better at a better value. Thats exactly what we were aiming for when designing the mattress; premium comfort without the premium price tag.

Apr 16, 2026
Reviewer name: Jea
5 out of 5 stars
5 out of 5 stars review

Member's Mark Hotel Premium Hybrid Mattress

This mattress is wonderful. It was easy to get out of the box and set up. Its comfortable I was able to get a goodnights rest on this new mattress. No more shoulder pain. Definitely worth getting if you need a new mattress.

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Dec 11, 2024
Reviewer name: Ellen
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Ms.

We've had our king size mattress for about 4 weeks now. It's very comfortable for both of us. I am a 5'5" 130 lb 59 year old female and he is a 6' 240lb 62 year male. We sleep in all positions.

Helpful?30AH1NYCYB8Y13898862209
reply from Performance Sleep Products

Hi Ellen - We are pleased to hear that you are happy with your purchase. Thank you for your review :)

Sep 26, 2024
Reviewer name: Nathan
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great Mattress Upgrade

We bought this mattress about 3 weeks ago to replace a memory foam mattress. The Hybrid provides a much better support system with the springs while having the same feel up top with the memory foam. It has felt better every week we have had it.

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reply from Performance Sleep Products

Hi Nathan - We are pleased to hear that you are happy with your purchase. Thank you for your review :)

Apr 16, 2026
Reviewer name: Hello Ello
5 out of 5 stars
5 out of 5 stars review

Comfortable sleep

I love how this mattress is shrink wrapped. It is easy to move into any room. I allowed it expand for about 48 hours. I love the quilted top and the sides are darker. The mattress is very comfortable. It was the best sleep that I had in a while.

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May 2, 2026
Reviewer name: Ms
5 out of 5 stars
5 out of 5 stars review

Comfortable bed to sleep in all night.

This mattress was very large the last "14 inch" mattress I got ended up being thin and only about 10 inches max. This bed is super comfortable and has basically a built-in foam topper from the feels of it.

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