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Customer reviews for Member's Mark Hotel Premier 14" Hybrid Mattress (Available in Medium, Plush, and Firm) for
Member's Mark Hotel Premier 14" Hybrid Mattress (Available in Medium, Plush, and Firm)
4 out of 5 stars
stars
335 ratings227 reviews
  1. 5 stars63% (211)
  2. 4 stars10% (32)
  3. 3 stars8% (26)
  4. 2 stars5% (17)
  5. 1 star15% (49)
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Showing 31-40 of 227 reviews
Apr 15, 2026
Reviewer name: Ddasan
5 out of 5 stars
5 out of 5 stars review

Real msdium softness

It came in a box, which was convenient for us to bring it in house, but much hearvier than it looked. As soon as opened it un sealed it, it became like normal matress with good height. It was true medium softness. I like soft, but my husband prefer a medium hardness. However, we both had a good night sleep the second night. First night was a little strange from our old 16 year mattress. One thing I didn't care for was odor from the mattress. I have it for about 6 days, it still there. Hopefully it will go away.

Helpful?30AH1NYCYB8Y13898862209
Apr 14, 2026
Reviewer name: OCD help
5 out of 5 stars
5 out of 5 stars review

So comfortable!!

You guys this mattress is like sleeping on a cloud. It keeps me cool it's soft yet firm in someplace. It's just like what my back needs very easy to get out of the box. The box was a little crushed when it came to my house, but other than that, everything was in tapped very easy set up and so very comfortable!!! I'll probably end up having to upgrade my children children's beds to this brand

Helpful?30AH1NYCYB8Y13898862209
May 4, 2026
Reviewer name: Bibi
5 out of 5 stars
5 out of 5 stars review

Its a dream

Best nights sleep i have had in such a long time. This mattress is plush, so comfortable, its perfect for me. Its thick perfect firmness for my confront level. Its high which is great. I don't like thin mattresses. Great quality. Its expands very fast and adjust. This is an awesome matress. Its memory foam 5". Its great for my back. It has cooling technology. Its just amazing. We love it.

Helpful?30AH1NYCYB8Y13898862209
Apr 16, 2026
Reviewer name: Maggie
5 out of 5 stars
5 out of 5 stars review

Good Value comprable to other brands

I think the mattress a good value overall. It feels slightly softer than expected for a medium, but still offers solid support once you're settled in—comfortable without feeling too plush. I alr3ady havw a hybrid mattress but the zip-off top is a great feature and makes cleaning much easier than most mattresses. Setup was simple, though it's heavy, so it helps to have another person when moving it. 72 hours to fully expand is recommended. There was no chemical smell after opening, even though the packaging mentioned it.

Helpful?30AH1NYCYB8Y13898862209
May 2, 2026
Reviewer name: Extra soft Cozy PJ Set
5 out of 5 stars
5 out of 5 stars review

Affordable mattress with luxury comfort

I recently purchased the Hotel Premier Collection Medium Firm Mattress, and overall I'm really impressed. The setup process was incredibly easy—everything arrived well-packaged, and it expanded quickly without any issues. Within a short time, it was ready to use. In terms of comfort, it hits a great balance. The medium-firm feel provides solid support while still being comfortable enough to relieve pressure points. It works well whether you're a back, side, or combination sleeper, and I've noticed a big improvement in sleep quality since switching. It also feels very durable and well-made. The materials seem high quality, and it holds its shape nicely without sagging. Even after consistent use, it still feels just as supportive as day one. Overall, this mattress is a great value—easy setup, comfortable, and built to last. I'd definitely recommend it to anyone looking for a reliable medium-firm option.

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Jun 18, 2026
Reviewer name: WT
5 out of 5 stars
5 out of 5 stars review

Members mark king 14 inch hybrid matress

We are really happy with our new King size 14 inch hybrid mattress. The mattress is very thick and is very comfortable. It fit perfectly in a new platform bed frame that we purchased to go with it. This mattress is heavy, substantial but also breathable. It's something that will last a long time. It's been a great addition to our home.

Helpful?30AH1NYCYB8Y13898862209
Apr 21, 2026
Reviewer name: Lesaluv
5 out of 5 stars
5 out of 5 stars review

Great option and best of both worlds! Heavy lift!

Thos mattress is great! I chose the hybrid because I've been sleeping on a memory foam mattress for a few years and it's starting to wear out. This one has memory foam and springs ans can be used with several types of bed frames ( I have a platform bed). It's pretty thick so i believe any sleeping style could find a good spot. You don't necessarily need a boxspring like a regular mattress so that saves you some money. Also, be ready for a 2 person lift.. it weighs over 100lbs!!!

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Apr 16, 2026
Reviewer name: DWD
5 out of 5 stars
5 out of 5 stars review

Deep Sleep

I already love memory foam mattresses. This was a step above what I have used in the past. I love the washable cover. Simply unzip and wash. I have some back issues and the way this fits to my back provides for a great sleep. I wake up relieved. I am a hot sleeper and the cooling technology really helped.

Helpful?30AH1NYCYB8Y13898862209
Dec 8, 2024
Reviewer name: Shannon
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Very pleased!

After getting 3 defective Nectar Premium mattresses in a row, I decided to give up on Nectar. I took a chance on this mattress from Sam's. I purchased a Medium and couldn't be happier with it. I would say it's actually firmer that the Nectar Premium. I have a bad back, hips and knees. I am now able to enjoy pain-free sleep!

Helpful?30AH1NYCYB8Y13898862209
reply from Performance Sleep Products

Hi Shannon - We are pleased to hear that you are happy with your purchase. Thank you for your review :)

Apr 16, 2026
Reviewer name: Chris
5 out of 5 stars
5 out of 5 stars review

Great hybrid mattress

This is a high quality mattress that is around half the cost of a name brand mattress of a similar type. It does give you a cooling effect as well as sufficient support to get a good night's sleep. I'm very happy I purchased this mattress, because it checks all the boxes of comfort and stability for a product of this type. It takes around a day to expand after you take it out of the wrapper, and I like the feel of the fabric that encases the mattress. Very good purchase. Highly recommend it.

Helpful?30AH1NYCYB8Y13898862209