Customer reviews for Member's Mark Hotel Premier 14" Hybrid Mattress (Available in Medium, Plush, and Firm)

Customer reviews for Member's Mark Hotel Premier 14" Hybrid Mattress (Available in Medium, Plush, and Firm) for

Member's Mark Hotel Premier 14" Hybrid Mattress (Available in Medium, Plush, and Firm)

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4.2 out of 5 stars

stars256 ratings166 reviews

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Showing 151-160 of 166 reviews

Feb 11, 2026

3 out of 5 stars review

Oder

Bought this 5 weeks ago and the oder still hasn't gone away.

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May 10, 2025

ttab

4 out of 5 stars review

Love it!!

This mattress is so comfortable, I can't wait for bed every night. My only complaint - it has a chemical smell. I'm hoping the smell will go away with time.

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Oct 25, 2024

George

5 out of 5 stars review

Verified Purchase

Have been using it after the purchase. Love it.

Great mattress

Helpful?

reply from Performance Sleep Products

Hi George- We are pleased to hear that you are happy with your purchase. Thank you for your review :)

Nov 6, 2024

Kevin

5 out of 5 stars review

Verified Purchase

Love it!

Helpful?

reply from Performance Sleep Products

Hi Kevin - We are pleased to hear that you are happy with your purchase. Thank you for your review :)

May 29, 2025

Ghostbusters

3 out of 5 stars review

Hybrid Ghostbed vs. Hybrid Premier Hotel Mattress

You get what pay. Sam's Hybrid Premier Hotel mattress is cheaply built. In comparison to Ghostbed with foam surrounding the coils, no foam surrounding the coils on Sam's premier Hotel mattress.Firm is not firm but medium when compared to other hybrid mattress

Helpful?

reply from Member's Mark Team

We're sorry to learn you are unhappy with your mattress, Ghostbusters. To clarify, our innerspring system features hundreds of individually wrapped coils providing long-lasting support. The pocketed coil design reduces motion, provides edge support for a more restful sleep. As a reminder, you can exchange or return your mattress for a full refund with the Member's Mark 100% Satisfaction Guarantee. Contact Member Support at (888) 301-0332 if you need assistance.

Nov 24, 2024

Panda

5 out of 5 stars review

Comfortable and supportive

This mattress compares to one we spent several thousand on with a black cover. It is incredibly comfortable and supporting. I was worried about it only having a few reviews but that's probably because people are too busy sleeping on this awesome bed. Unpacking was easy. You will need help carrying it upstairs, but otherwise just fine to do with one person. We also got the zinus base here at Sam's and it supports this bed and it is quiet!

Helpful?

reply from Performance Sleep Products

Hi Panda- We are pleased to hear that you are happy with your purchase. Thank you for your review :)

Oct 14, 2024

Dabo

4 out of 5 stars review

Verified Purchase

Matters's firmness' rating

did not find information on the mattress stating if it was med or firm mattress, ordered firm

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Jan 3, 2025

Dude

5 out of 5 stars review

Verified Purchase

Great sleep

Can't wait for bedtime now!

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Jun 23, 2025

Joe

5 out of 5 stars review

Surprisingly Comfortable for a low cost bed.

Helpful?

reply from Member's Mark Team

Thank you for the 5-star review, Joe!

Oct 14, 2024

RJE

5 out of 5 stars review

Verified Purchase

Matress

We love this mattress, not too hard and not too soft.

Helpful?

reply from Performance Sleep Products

Hi RJE - We are pleased to hear that you are happy with your purchase. Thank you for your review :)