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Customer reviews for Member's Mark Hotel Premier 14" Hybrid Mattress (Available in Medium, Plush, and Firm) for
Member's Mark Hotel Premier 14" Hybrid Mattress (Available in Medium, Plush, and Firm)
4.1 out of 5 stars
stars
291 ratings194 reviews
  1. 5 stars66% (191)
  2. 4 stars11% (31)
  3. 3 stars7% (21)
  4. 2 stars4% (13)
  5. 1 star12% (35)

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Showing 141-150 of 194 reviews
May 14, 2025
Loses its firmness
2 out of 5 stars review

GREAT AT FIRST

The mattress was prefect at first but has seemed to lose its firmness in the 5 months I've had it. I purchased the medium but feels more like a soft at this point. Has anyone had this issue with theirs? Is the company willing to return the product for a firm in hopes that it will adjust to a Medium or stay firmer? I'm not a heavy person by any measure so the weight is not an issue.

Helpful?56MNVX2X80RL13898862209
reply from Member's Mark Team

We are sorry to learn about your experience with the mattress. This will be shared with our product team to make sure they take a look at the current design for improvements. Please know that you are eligible for a full refund with the Member's Mark 100% Satisfaction Guarantee. You can contact Member Support at (888) 301-0332 if you need assistance.

Jan 25, 2025
aray2025
5 out of 5 stars review

Great For Hip Pain

I was nervous about purchasing a mattress online. But this mattress has been a great buy. I needed something that would reduce hip and lower back pain associated with side sleeping. After reading other reviews I decided to give it a try and am so glad I did!

Helpful?56MNVX2X80RL13898862209
May 24, 2025
Good purchase
5 out of 5 stars review

Good purchase

I was initially reluctant, but I am pleased with my recent purchase. I have had split king purple 4 mattresses for a while now, but I wanted to switch to a single king mattress. I'm a 180 pound male who likes a softer feel mattress, and the plush version suits me perfectly. It's has just the right amount of cushion to keep my shoulders from hurting for when I want to sleep on my side, and just the right amount of support for when I want to sleep on my back. I caught this with a $200 off sale, and I believe the quality for price is definitely worth it. I purchased a 4 Way Stretch Micro-Knit fitted sheet for this and it stretches, stays tight, and stays put. No cons so far.

Helpful?56MNVX2X80RL13898862209
reply from Member's Mark Team

Thank you for your purchase and your exciting feedback! We are thrilled that you are getting a restful night's sleep, and you can feel the exceptional value in your new Member's Mark Hybrid!

Nov 21, 2025
BRITTANY
5 out of 5 stars review

Best Mattress

I researched for over a month before purchasing. BEST PURCHASE EVER! I was waking several times a night hurting in my hips and lower back on my Temperpedic mattress. From night one on this Members Mark hybrid, I did not wake up once hurting. I even slept an extra two hours! This purchase is well worth the money.

Helpful?56MNVX2X80RL13898862209
May 16, 2025
Carol
5 out of 5 stars review

Verified Purchase

Great mattress

Love it

Helpful?56MNVX2X80RL13898862209
reply from Member's Mark Team

We're thrilled you love your new mattress, Carol! Thank you for the 5-star recommendation!

Dec 31, 2024
1fastmax
5 out of 5 stars review

Very Comfortable- Twin XL Firm

I purchased the Firm mattress and have had it about a month, and it has really made a difference in my sleep and helped greatly with my lower back pain. I would call it more of a medium firm, the memory foam top really adds to the comfort but there is a firm layer under that which adds great support. Sleeping on this mattress along with an adjustable base and I do not want to get out of the bed in the morning.

Helpful?56MNVX2X80RL13898862209
May 8, 2025
Kathi
5 out of 5 stars review

Verified Purchase

Dream of a mattress

So glad I found this on the app! Super comfy and at a great price!

Helpful?56MNVX2X80RL13898862209
Jan 29, 2025
WG
5 out of 5 stars review

Verified Purchase

Boxed Mattress

feels like a regular mattress- will not dissappoint

Helpful?56MNVX2X80RL13898862209
Sep 23, 2024
Michael T Smith
5 out of 5 stars review

Verified Purchase

Member's Mark Hotel Premier Hybrid Mattress

Comfortable, great value!

Helpful?56MNVX2X80RL13898862209
reply from Performance Sleep Products

Hi Michael -<br /><br />We are pleased to hear that you are happy with your purchase! Thank you for your review :)

Mar 11, 2025
GSW
5 out of 5 stars review

Verified Purchase

Comfortable

Surprisingly comfortable. Bought for a quest room

Helpful?56MNVX2X80RL13898862209
reply from Performance Sleep Products

Thank you for your review! We&#39;re so glad to hear that the mattress turned out to be surprisingly comfortable—especially for your guest room. We hope your guests enjoy a great night’s sleep whenever they visit!<br /><br />If you ever need help choosing another mattress or have any questions, we’re always here to help.