I was initially reluctant, but I am pleased with my recent purchase. I have had split king purple 4 mattresses for a while now, but I wanted to switch to a single king mattress. I'm a 180 pound male who likes a softer feel mattress, and the plush version suits me perfectly. It's has just the right amount of cushion to keep my shoulders from hurting for when I want to sleep on my side, and just the right amount of support for when I want to sleep on my back. I caught this with a $200 off sale, and I believe the quality for price is definitely worth it. I purchased a 4 Way Stretch Micro-Knit fitted sheet for this and it stretches, stays tight, and stays put. No cons so far.

I purchased the Firm mattress and have had it about a month, and it has really made a difference in my sleep and helped greatly with my lower back pain. I would call it more of a medium firm, the memory foam top really adds to the comfort but there is a firm layer under that which adds great support. Sleeping on this mattress along with an adjustable base and I do not want to get out of the bed in the morning.

This is the 2nd time I have ordered a members mark twin xl mattress from Sam’s. The first time it was the 12” and this time it’s the 14”. Both times I received a mattress that was twin size not twin xl, contrary to what the box was marked as. I returned the 12” and now I will be returning this 14”. You cannot use a twin size comfortably on an adjustable split king bed or frame. It’s awful having the pillows falling behind the top of mattress all night. This mattress also has very little foam thickness on the springs, it’s only 4” thick on a 14” thick mattress. The mattress doesn’t even expand larger than 13”. I have enclosed photos of this. It’s so bad that the mattress cover is huge compared to the mattress. I enclosed photos of the length measurements along the top of the mattress and along the bottom of the mattress. Customer service states that the length is +-1” well this is 74” on the top and 77” on the spring side. I have 3” of space between the headboard and mattress with the bed set to flat and you can see in the photos that’s with the spring side up which is the longer of the sides, so compared to my husband’s side which is a foam mattress it’s a big difference. I don’t know what the other sizes of this mattress are like but the twin xl is awful. The springs are felt as the night goes on which I say is because of the lack of foam. This 14” also has less coils then then the 12” according to the product information for both mattresses. Save your money folks, this is not the bargain it seems.

When we set it up it felt like we were laying on something hard, so I unzipped the cover only to find that they had put the mattress in upside down, and we were laying on the coils. I hope that's not what they do for all mattresses. We flipped it over, and rezipped it, and initially it felt comfortable, but by 2nd & 3rd day my lower back was killing me. We will be returning this. I would not recommend to anyone that could suffer back pain.

I love this bed! I was weary about buying a bed in a bag but decided to give it a whirl. I will never look back about buying a mattress from a bed store. I am pleasantly surprised with how easy and efficient it was to put up. I was able to sleep on it the same night, but it continued to firm up for the next 3 days or so. I bought the firm for my room while my husband bought the medium for his room. I had back surgery about 2 years ago and my old mattress was 11 years old. This is my first time buying a firm bed. Now, the firmness will be a perceived feeling, but it is like a hotel mattress. It conforms to the body but doesn’t sink in. It is perfect for me and supports my back and hips perfectly. The medium also feels supportive but it conforms a bit more to the body and has a bit more give in the mattress. I have no aches or pains on either bed but the firm is more supportive for me and better on my joints. My husband prefers the medium but likes the firm, too. It really is just a matter of preference. Overall, medium is a perfect bed but the firm is more supportive for my condition. I’m very pleased with my purchase

This mattress does NOT hold ip. We purchased it in September and it is already broken down. It was much more plush than expected, as well. Save yourself the hassle and get a nicer one elsewhere. This one was great for the first few weeks and has two holes where we have slept for barely two months! The motion transfer is awful, as well. Such a disappointment. We are returning it for a full refund, it hasn’t even been 90 days.

I was nervous about purchasing a mattress online. But this mattress has been a great buy. I needed something that would reduce hip and lower back pain associated with side sleeping. After reading other reviews I decided to give it a try and am so glad I did!

Purchased the "firm" version of this mattress a couple of weeks ago. Slept on it for 5 days now. Very comfortable, and the cooling top is great! "Firm" = support and a little give. Definitely not a hard mattress. No harsh smells were noticeable when the mattress was unwrapped. The box was a little beat up but the mattress was not affected. I would purchase again. Melissa H.

DO NOT BUY THIS MATTRESS! DO NOT BUY THIS MATTRESS! DO NOT BUY THIS MATTRESS! If the above warning doesn't convince you, I'll explain why. I bought this mattress to replace a Sealy I bought at Sam's over 11 years ago. The advertised features seemed convincing, and I liked the idea of it being a hybrid mattress because I'm not completely sold on all foam construction. I was also skeptical of a king size mattress being compressed into a relatively small box, but I reluctantly decided to buy it anyway. This ended up being one of the worst decisions I've made in my life. After bringing the mattress home and opening the box to allow it to expand, I was shocked to see that the mattress is folded and rolled under compression. I was thinking there's no way that the coils could not be compromised with this packing method, and I would soon realize that my assumption would be correct. 1. The first thing I noticed was the awful smell coming from the mattress, resembling something like mildew. The literature that came with the mattress noted that there would be a smell and that it would subside with time. This may be true, but it's not a good user experience for something that's claimed to be a premium product. 2. The next thing I noticed was the mattress not being squared (not 90 degrees at every corner). Some of the sides were even curved and would look bad if I had put bedding on it. 3. The foam top beneath the removable cover was not applied evenly with the other mattress layers. You can see in the attached pictures how the foam top has an overhang on one side of the bed. 4. The mattress looked wavy coming out of the box, but I gave adequate time to ensure it was not a problem with the expansion process. Sure enough, the waves never went away after 17 days without sleeping on the mattress. This is the number of days that passed before the attached pictures were taken. 5. The mattress is not true to size as other commenters have mentioned. It was at least 3" too short in some areas, less in others because of the cruved edges. 6. The worst part of all this is the lack of customer support from Sam's. I would not be able to return the mattress the same way I bought it from the store because it came compressed in the box, and I was told that I would have to return it to the store. This is now a huge inconvenience because I don't have a vehicle large enough to transport the mattress in its expanded state. I'll like have to rent a moving truck to finally be done with this poor excuse of a mattress being marketed as a premium product. I have enjoyed being a Sam's Club member, but this experience really has me thinking I should drop my membership and join their competitor that opened a location across the street. I am appalled by the lack of quality control on this mattress. There's no way that the manufacturer is held to any standard, and the worst part is that it's made in the USA, which is supposed to offer the best quality money can buy.

Hotel premier hybrid firm mattress. I purchased this mattress about 5 months ago and immediately noticed it was crooked the foam and coils didn't line up on some of the edges which resulted in one side of the mattress having no coils under the foam and caused it to gave way as soon as you sat on the edge. Husband already fell off the bed twice because of this, but the only reason we kept this long is because it took us so long to look for a mattress in the first place, we live 24 miles away from the store, and retuning it required us finding time and a vehicle big enough to transport back to the store. When you lie on the bed where all layers line up it is actually very comfortable which is why we found this so dissapointing going through the hassle of returning it and looking for a different mattress which we are still in the process of. If i could be garanteed this wouldn't happen again I would probably get it again since it was comfortable, but buying it and having to return it again if it comes out poorly assembled again is just not something I want to deal with.