Thank you for your feedback! We’re glad to hear you found value in our product. If you ever have questions or need assistance, feel free to reach out to us at info@atomiusa.com or call 1-800-757-1440. We appreciate your support!

Hi!We’re sorry to hear that the mounting options and magnetic hold didn’t meet expectations. For those experiencing similar issues, we can provide upgraded magnets to improve performance and are happy to help with mounting guidance. Please contact us at support@atomiusa.com or call 1-800-757-1440 so we can assist you directly.Thank you!

Thank you for taking the time to share your feedback. We’re sorry to hear about your experience with our Wireless Car Charging Kit. We’ve recently enhanced the magnet for a much stronger and improved hold in all kits and we are currently upgrading everything available at Sam’s Club. Please contact us at info@atomiusa.com or call 1-800-757-1440 so we can send you the updated kit as well as go above and beyond for you as a result of the inconvenience. Your feedback is invaluable as it helps us make continuous improvements to our products.

Thank you for your feedback on the Atomi Qi2 Wireless Car Charging Kit. We're sorry to hear about the difficulty with the setup and the issues with the sticky suction. We strive to create products that are user-friendly and reliable, and your experience is important to us.Our support team is happy to assist with troubleshooting or provide alternative solutions. Please reach out to us at support@atomiusa.com or call us at 1-800-757-1440.Thank you!

Hi Ann. We're sorry to hear that you dislike the charge kit. Was there something in particular that didn't work for you? It should be compatible with any phone. There was an issue with some of the magnets that were put into the packages, but we are resolving that by adding additional magnets to the packaging in the stores and anyone who has a problem with theirs, if they will please email us at support@atomiusa.com, we will send them replacement stronger magnets. Please send us an email describing the issue and we will do everything we can to resolve it for you. We want every member to be happy with their purchase. Thank you.

Thank you for taking the time to share your feedback. We’re sorry to hear about your experience with our Wireless Car Charging Kit. We’ve recently enhanced the magnet for a much stronger and improved hold in all kits and we are currently upgrading everything available at Sam’s Club. Please contact us at info@atomiusa.com or call 1-800-757-1440 so we can send you the updated kit as well as go above and beyond for you as a result of the inconvenience. Your feedback is invaluable as it helps us make continuous improvements to our products.

Good afternoon. First of all, we are very sorry for the inconvenience this has caused you. These magnets were supposed to be fixed in all of the units that Sam's Club has. You might have one that hadn't been fixed yet. Please send us an email to support@atomiusa.com with your information and we will be very happy to make it right for you as well as to get you updated magnetic rings.

Thank you for sharing your experience, and we’re sorry to hear that our Qi2 Wireless Car Charger didn’t meet your expectations. We’ve recently upgraded the magnets in all our charging kits at Sam’s Club to provide a much stronger hold, even for larger phones or those without cases. If you have the earlier version, we’d love the opportunity to make this right. Please reach out to us at info@atomiusa.com or call 1-800-757-1440, and we’ll be happy to assist you. Your feedback is important, and it helps us improve our products to ensure customer satisfaction!