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Customer reviews for Member's Mark 12-Sheet Micro-Cut Shredder for
Member's Mark 12-Sheet Micro-Cut Shredder
4.7 out of 5 stars
stars
4,333 ratings1,668 reviews
  1. 5 stars84% (3,647)
  2. 4 stars8% (367)
  3. 3 stars2% (84)
  4. 2 stars1% (42)
  5. 1 star4% (193)

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Showing 751-760 of 1,668 reviews
Dec 23, 2021
Reviewer name: Loyal Customer
1 out of 5 stars
1 out of 5 stars review

Second time... Still no good

The first one started pulsating after about 2 months of usage. Returned it for another one and after 3 months... something, pulsating. Sams Club... please stop selling this product. It's a waste of time and money for your loyal customers.

Helpful?2J6B8THJ71UN13898605776
Nov 10, 2021
Reviewer name: Tina
1 out of 5 stars
1 out of 5 stars review

Enjoy it while it last

Bought in August, started shredding 1 second at a time by Oct. I wasnt even using it very often to make it so bad. I have 90 day to return and will be doing so asap.

Helpful?2J6B8THJ71UN13898605776
reply from Sam's Club Home Office

Thank you for sharing your experience and we're happy to hear that you took advance of our 100% satisfaction guarantee.

Jul 10, 2021
Reviewer name: romanin916
1 out of 5 stars
1 out of 5 stars review

broke at 6 months

Everything was going fine then it just broke. Would take in sheet slowly and start and stop repeatedly until i finally finished shredding. Luckily i was able to take it back. They only do 90 day returns on this item.

Helpful?2J6B8THJ71UN13898605776
reply from Member's Mark Supplier

Hi romanin916, for any problems, please reach our care team for help? We are at: https://www.samsclub.com/membersmarkhelp or (888) 301-0332. Thanks.

Oct 24, 2023
Reviewer name: JohnD
1 out of 5 stars
1 out of 5 stars review

Lasted 2 Years

I used this for light home office use (maybe shredding 4-5 bank statements a week). It stopped working consistently about 2 years following purchase. It really should last longer than this.

Helpful?2J6B8THJ71UN13898605776
reply from Member's Mark Team

We apologize for your bad experience, John. We'd like to assist you further. Please contact Member Support at (888) 301-0332 so we can better learn about the problems you are encountering.

Nov 6, 2022
Reviewer name: Jodieg8er
1 out of 5 stars
1 out of 5 stars review

Thought it was great...

We have had this shredder less than a year and now when we try to shed, it does it in like power surges...turns on for a second, turns off for a second, turns on for a second...It is super annoying and time consuming.

Helpful?2J6B8THJ71UN13898605776
reply from Member's Mark

We are sorry to learn about your experience with the shredder, Jodieg8er. Please reach out to Member Support at (888) 301-0332 and we'll try to make this right for you. Please remember that all Member's Mark items come with a 100% Satisfaction Guarantee and can be returned at any time.

Jan 2, 2022
Reviewer name: Luke
1 out of 5 stars
1 out of 5 stars review

Pulsing light

Same problem as others. Runs good for a week or so and then it stops. Now the power light pulses and the engine goes on and off. Come on sam's. Read these reviews. You're selling a faulty product.

Helpful?2J6B8THJ71UN13898605776
Apr 7, 2021
Reviewer name: rusty
5 out of 5 stars
5 out of 5 stars review

Eats Everything

Shreds paper, newspapers, pasteboard, cardboard, CD’s, credits cards, staples, aardvarks, hippopotamuses, elephants, giraffes, houses, cars, and the Tasmanian devil.

Helpful?2J6B8THJ71UN13898605776
Nov 19, 2022
Reviewer name: bob
1 out of 5 stars
1 out of 5 stars review

After One Sheet it Sounds Stripped Inside

I do not know if they sent me a defect or a returned one but after one test sheet of paper, it sounds like the gears are stripping inside. Returning today.

Helpful?2J6B8THJ71UN13898605776
reply from Member's Mark

Thank you for the review and feedback, Bob, and we're sorry for your experience with the shredder. We appreciate you using the Member's Mark 100% Satisfaction Guarantee and returning this item. If you need any assistance, please reach out to Member Support at (888) 301-0332 and we'll try to make this right for you.

Nov 21, 2025
Reviewer name: Mark
4 out of 5 stars
4 out of 5 stars review

Got Noisy QUICK!

I bought this because we sold our business, and decided to get rid of stacks of papers. We scanned them, and shredded all the papers. It was several thousand papers, but I never ran 12 pieces at a time like advertised, and this shredder kept getting louder and louder and LOUDER! We returned and swapped it out.

Helpful?2J6B8THJ71UN13898605776
reply from Member's Mark Team

Thank you for the great rating, Mark, and we're glad you were able to exchange your shredder.

Jan 17, 2026
Reviewer name: Hoppy
2 out of 5 stars
2 out of 5 stars review

start and stop

Started off fine but now it starts and stops about 6 times while shredding one piece of paper..Takes about 25 seconds to shred one piece...So if you have plenty of time to load one paper at a time and wait 30 seconds per piece, good luck..Too late to return...Easier to burn the paper...

Helpful?2J6B8THJ71UN13898605776