Thought it was the power socket but now reading the reviews it’s doing the same as everyone else’s complaint. Powers in and out like a loose plug, plug it in another socket and same thing. Green power light fades in and out while pulsating shredding the paper.

We bought this shredder just over a year ago to finally upgrade from our previous shredder which we'd had for about 10 years and had some cracks on the top, but still worked. I liked the pull out design for emptying the bin and that functioned well. At first this seemed to be a good shredder, but I'm not typically a heavy user, just some junk mail here and there and a few other docs as I clean out old files annually. Well, in December when I went to shred some papers it began pulsating and not running everything through at once. I've never maxed out the number of papers or even used it all that much so I was confused why it would be acting up. I let it go and unplugged it hoping for a reset then went to use it again a few days ago and the same thing. Sadly, when I finally checked we're just out of the warranty period (mid-January). I'd already given our old reliable shredder away so I guess I'll have to get a new one since this one won't work properly.

I was really loving this paper shredder and then all of a sudden it only shreds in 1 or 2 second bursts (and I usually have to hold the forward button to get it to finish). This isn't a matter of it getting too warm and stopping to protect itself, it does it all the time now. I've tried oil. I've cleaned the sensors. Unplugged it and plugged it back in. Nothing helps. I've had it less than a year and it isn't a unit that gets overused.

Unit began to surge when putting paper in it. A better word is PULSATE. It failed outside the warranty window. It wasn't used very hard. I've owned it for seven months. I foiund a YouTube video on clipping some wires. It works for now. I don't trust the long term fix. I don't think this unit if durable.

It was great when I got it a few months ago. Now, it starts and stops and starts and stops with every sheet I feed in... and it smells hot. I wish I could find the receipt so I could take it back. Buy at your own risk! This is now the second shredder I've had in two years. Before that, I had one that lasted 10 years.

I purchased this shredder about a year ago and soon after the shredder began to pulse, but as soon as this started is stopped and was working great until a week age. The shredder began to pulse again and there was nothing I could do to make it stop. It is almost unusable. I would NOT recommend this shredder for that very reason.

This shredder is horrible. If you place more than 5 sheets of normal paper in it then it gets jammed, claims it can do up to 12 sheets at a time. Paper tends to wrap around the shredding blades and then you have to pull it out by hand, trying not to cut your hands. Spend the extra money and get something decent.

lasted 2 months with regular household mail shredding. teeth jammed with paper only--i typically shred 1 sheet at a time. bought in August 2021. it is now Oct 30 2021 & it's broke. tried cleaning out the teeth with a brush. plugged back in & turned it on & nothing. no power, no nothing. complete garbage & waste of money.

I purchased one of these in Feb 2021 and it only lasted until November under very light use. It was replaced under warranty and now that replacement has only lasted until today, June 2022. I will be returning it once again. I don't know what causes the problem, but the shredder will suddenly stop taking in paper smoothly and begin taking in paper in pulses. Thorough cleanings of both the paper sensor and the interior blades makes no difference.

I bought this shredder a few days ago and after using it for about 20 minutes it quit taking paper continuously. Instead it would just pulse on and off until the paper was all the way through. The overheat light was not on and it did not feel hot. I unplugged it a let it sit awhile and still the same thing happened when i tried it again. I ended up returning it.