We hate to hear that you experienced a problem with your unit. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. We apologize for the inconvenience and frustration caused. ^Daphane

We're sorry to hear this happened, and want to thank you for taking the time to communicate with LG about your experience with your LG fridge. We appreciate your feedback which helps us keep fresh perspective regarding new ways to improve our services and future product developments. ^Nikki

Hello there, Jenn. We appreciate you reaching out to us and providing a feedback about the shelves of the LG French Door Fridge. We want you to know that this will be shared to the rest of the team. But should you have additional concerns, please feel free to contact us by sending us a private message on Facebook or Twitter at @LGUSSupport, and we will be happy to accommodate you. ^Jolly

Hello there! Thank you for sharing your experience with us. We're sorry to hear about the ongoing issues with your refrigerator. This is not the quality or reliability we strive for. If there's anything we can do to rectify this for you, please feel free to send us a private message on our social media team using @LGUSSupport. We're here to help. -Shae

Hi, Nephtis. Thank you for sharing your experience with us. It’s wonderful to hear that you’re enjoying your LG Refrigerator (LRMVS3006S) model and that the support you’ve received has been fantastic. This unit is designed to stand out with its spacious capacity, Dual Ice Maker with Craft Ice, and smart cooling technology that helps maintain optimal freshness. Its performance shines because of features like Door‑in‑Door access and the Slim SpacePlus® Ice System, giving you convenience without sacrificing storage. If you need further assistance, please email us at lgdigitalcare@lg.sprinklrsupport.com. #Life’s Good❤️ ‑LG Digital Care Team ^Juvy

Hi, Jen. Thank you for sharing your thoughts about your LG Refrigerator. We’re delighted to hear that the craft ice and flex drawer features have impressed you and that the measured water dispenser meets your needs. It’s wonderful to know the versatile design has made such a positive difference for you. To ensure your craft ice maker performs optimally you can check that the freezer temperature is set at or below 0°F. For more feedback or questions please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^James