Hey, Ron! For more info regarding ice maker and water dispenser issues, we've attached two links below, and if the troubleshooting there doesn't help, please be sure to reach out to us with the third link! https://www.lg.com/us/support/help-library/lg-refrigerator-why-is-my-refrigerator-not-making-ice-CT10000021-1400773605181 https://www.lg.com/us/support/help-library/lg-refrigerator-troubleshooting-dispenser-issues-CT10000021-20150177934291 https://www.lg.com/us/support/contact ^Ian

Thank you for taking the time to review our product. We hate hearing you are having an issue with your refrigerator. Your feedback is especially important to us. Please rest assured that your concerns will be shared with our marketing and product teams. We’d like to gather more information to see if we can help. Contact LG Customer Support via private message on Facebook @LGUSSupport and use #VOC in your first message to our social media support team. This will allow for an open dialogue with expert agents that are better able to offer the proper assistance. Please be sure to provide your contact information, model/serial numbers, and date of purchase so that we can better investigate and quickly assist you with a resolution, where possible. There are policies and procedures in place to ensure resolutions are consistent and fair with regards to service and replacement. We apologize for any inconvenience this has caused. ^Daphane