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Customer reviews for Member's Mark Kids' Explorer Sofa, Assorted Colors for
Member's Mark Kids' Explorer Sofa, Assorted Colors
4.6 out of 5 stars
stars2,566 ratings1,105 reviews
  1. 5 stars82% (2,104)
  2. 4 stars6% (157)
  3. 3 stars3% (86)
  4. 2 stars3% (72)
  5. 1 star6% (147)

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Showing 341-350 of 1,105 reviews
Jun 25, 2023
Sal
5 out of 5 stars review

PSA: Massage The Corners (& Other Tips)!!!

We just got the couch so far and love it. In a few hours, it decompressed beautifully. I love the emerald color and material which honestly reminds me of soft corduroy. I had my doubts but it’s Day 3 and I love it. No smells out of the packaging and the foam is made in USA and Mexico, with imported fabric covers. It was a nice surprise to know that at least the foam is made in North America. The couch is sturdy and reminds me of a medium firm foam mattress. Some things to keep in mind from scouring many reviews of this couch and similar mod couches: • Immediately unbox and unravel it upon delivery to let it decompress. It assures you of your limited warranty and you can check for any defects or issues (beyond 15 days of delivery date, they may not help as much according to their enclosed booklet). • Let your little ones or yourself go at it after it gets some air in. Playing on it will actually help it decompress faster. •MASSAGE that corner!!! I’ve seen several people say the corners of their triangular wedges don’t decompress, especially one of them that gets really rolled up in shipping. We had that same issue where one came looking rounded and stayed rounded in one corner overnight, while everything else looked great. Unzipped it and GENTLY pulled at the corner tab and massaged it on the sides and it popped back up. HUGE difference! Don’t call them until you’ve tried it! It also helps to realign the fabric corners with the inner foam wedge corners; during the expansion, some of the inner wedge corners get stuck off to the side of a corner, so pulling the fabric corner back up (while pushing the foam down) and realigning with the foam corner ensures nice, pointy corners! About the zippers… * Be careful with them. They do get caught easily with the fabric, so don’t yank on it like you would your jacket zipper or you may get it stuck. As others said, this is a huge or possibly the only con, but if you’re careful with it, you should be okay. They seem sturdy otherwise. * Tuck in the zipper pulls to help hide them. Although these don’t come with hidden zippers, at least it stops the very little ones from finding them and pulling at them. Hope this review helps! After looking at the original as well as similar ones on the big online marketplace (you know which one) and some super high-end ones, this delivered on quality, material and gorgeous color.

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Aug 26, 2022
Emy
1 out of 5 stars review

good idea but very poor quality

I was so happy to get this for kids but my first order had an issue the pillows did not expand and i called customer service and they propose a replacement and to return the original one but the replacement had the same issue also the sofa was not expending. I called again the customer service and again they offered me a replacement and to return the one i have . To my surprise my 2nd replacement did not expend (one sofa and 2pillows). it did not expend even after more then 5days Here is the pictures.

Helpful?7EBJOBR5MA4L13896956491
reply from Member's Mark

We apologize that your Kids Explorer Sofa hasn't fully expanded, Emy. If there is an issue with expansion, please reach out to Member Support at (888) 301-0332 from 7 a.m. to 11 p.m. CST Monday through Saturday and 10 a.m. to 8 p.m. CST on Sundays and we'll do our best to make this right for you.

Nov 20, 2021
Laura
3 out of 5 stars review

Zippers Broke

Decided to give this version a try after hearing pretty good feedback vs nugget. One month in of using as a couch to play & watch movies for my 3 & 1 year old the zippers have all broken. Seems to be a common issue. Customer service has been less than stellar and I ended up ordering nugget cover.

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Jan 18, 2026
AK
2 out of 5 stars review

Dangerous zipper!

We love this. But the zippers are terrible! We have a 3yr old and two 1 yr olds. The zippers are out in the open with a big dangly tie on them that invites littles to unzip it over and over. And the zipper is SHARP. When they slide down it or throw it around while playing the zipper cuts them on the face etc. PLEASE SOMEHOW CONCEAL THE ZIPPER BETTER! (It won’t let me upload a picture.)

Helpful?7EBJOBR5MA4L13896956491
reply from Member's Mark Team

We appreciate your feedback, AK. For safety reasons, we do want to note that this product is not designed or intended for use by children 3 years old and younger.

Dec 4, 2021
dodge0624
1 out of 5 stars review

Ummmm NOT worth the $175............

We bought this couch for my almost one year old for Christmas. Because you are supposed to take them out of the box after so long we decided to go ahead and open it and hide it from her. Upon opening and letting it inflate it reeked of PEE.....yes PEE. And to add to it one of the zippers was split open and for the life of me I cannot get it to zip. So disappointed. I tried talking to customer service at our local Sam's club and the employee just stared at me and said there was nothing he could do. UGH.

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Dec 4, 2023
kj
1 out of 5 stars review

Sam’s pulling a scam

BUYER BEWARE! If you purchase this item or anything else on sale, they can mark them as out of stock and tell you that they’ll refund you (the discounted price mind you) but not replace it. They’ll then tell you that once it’s back in stock, you’re more than welcome to purchase again (the regular price). Sam’s is SCAMMING people and getting them to pay full price for items they bought on sale. And don’t bother calling for help, they’ll just blame the mail carrier, even after the mail carrier confirms they never received it from sams club. Ridiculous.

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Jun 4, 2022
Poor Zipper
3 out of 5 stars review

Okay

We really love this. It's comfortable and the kids enjoy playing with it. But the zippers are terrible. They split and you cannot get them to zip correctly when you remove the cover to wash. So after attempting over and over again to get the cover on again I'm writing this review so others can be aware of this flaw.

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Jan 11, 2026
Rachael
5 out of 5 stars review

Highly recommend!!!

An absolute 10/10 purchase!!! I bought 2 sets as a Christmas gift for my 7 year old and 15 m.o. boys. That’s a pretty big age gap but I couldn’t tell you who has loved it more!!! I think it’s great for all ages and they literally play on it for HOURS everyday!! I have so many build ideas saved of tik tok and it’s so much fun to scroll through and see what build we can do next! If you are on the fence, just get it!!!!

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Sep 15, 2024
Aaron
5 out of 5 stars review

Verified Purchase

Awesome for little one!

Awesome! So glad I found this at Sam’s. Looking for sofas like this on the internet and never knowing the quality was not enjoyable but we trust Member’s Mark and this sofa doesn’t disappoint. Our toddler loves it and it’s very easily washable to keep clean for her even with animals in the house. Many forts in the future. Perfect for what we need!

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Jul 15, 2021
Jess
2 out of 5 stars review

Disappointed

At first my kids loved this! We have only had it 6 days and they’ve played with it everyday. However, this morning the zippers busted open exposing the foam. Not in a place that can be zipped back up. Disappointed since we’ve only had it a short period of time. And these are designed to be played with.

Helpful?7EBJOBR5MA4L13896956491
reply from Member's Mark Support

Hi Jess, we are sorry this happened. Thanks for sharing your feedback. Please reach out at https://www.samsclub.com/membersmarkhelp