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Customer reviews for Member's Mark Kids' Explorer Sofa for
Member's Mark Kids' Explorer Sofa
4.6 out of 5 stars
stars
2,571 ratings1,110 reviews
  1. 5 stars82% (2,105)
  2. 4 stars6% (158)
  3. 3 stars3% (88)
  4. 2 stars3% (73)
  5. 1 star6% (147)

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Showing 1-10 of 1,110 reviews
Sep 2, 2021
Reviewer name: Totallycrazyck
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Awesome Kids Sofa

My kiddos love this couch. They've setup forts, tumbled on it, tossed it around you name it. I've even layed on one of the longer pads to watch a movie on the floor with the kids. It's very supportive and comfortable. This is firm foam but you'd want that as they are building and rolling everywhere on it. So far it seems well made. Happy with our purchase and the extra insurance just in case.

Helpful?7EBJOBR5MA4L13896956491
Feb 4, 2025
Reviewer name: M Downing
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Family Time

The one year old twins, 9 and 11 year old siblings, parents, and even grandparents use these pieces. They build forts and use as couches. The are sturdy and firm. The larger pieces are easy to move from room to room and use for additional seating. We chose the denim material and liked the first set so much we bought a second.

Helpful?7EBJOBR5MA4L13896956491
Jan 5, 2023
Reviewer name: Angela
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Christmas Hit

This will be the gift that keeps giving for years to come! I have a 10, 8 and 15mo grandsons. I actually gifted this to the baby but all three boys love it. It’s large enough for my daughter and all three boys to lounge on, so if you’re limited on space you might want to weigh that in when choosing this product! It’s very comfortable! The baby loves climbing, napping and playing on it. The older boys build forts and like to lounge and read books, play video games and watch movies. It’s been a great buy! I would definitely buy it again! I bought it on sale and the only color left was yellow, which I thought was way too bright and did not match my daughters colors at all, so I hesitated on ordering it. Once it came it and we got it unpackaged, the color was more of a muted yellow, not the bright gold in the pictures online. I’m so happy that I decided to purchase despite the color!

Helpful?7EBJOBR5MA4L13896956491
Aug 5, 2021
Reviewer name: Alicia
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Best thing we ever bought

I have a friend who has the very expensive rand of this and I wasn’t willing to pay that much for it. When I saw this for half the price of the name brand I jumped on it!! We love it! The kids are entertained for hours! Normally my kids get bored with new things after a few days. We have had this for over a month and they still play with them literally all day! They are even comfortable enough if you want to sleep or lay on them. Best value for the $

Helpful?7EBJOBR5MA4L13896956491
Oct 6, 2024
Reviewer name: C P
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Exceeded expectations!

If you are considering this couch, buy it! I bought two of them for the price of only one popular name brand, and these are even better than the name brand. The material is a double-brushed and hair does not stick to it. The covers wash well. I did purchase waterproof liners to go over the foam from a different company. I am considering purchasing a third couch.

Helpful?7EBJOBR5MA4L13896956491
Mar 31, 2022
Reviewer name: Jayhawker90
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Explorer Sofa - Children’s Favorite

My boys absolutely love their explorer sofa. We’ve had a Nugget couch for a while, and when it came time to add another, I decided to purchase this Member’s Mark version. While we have only had this one for about a month, I can say I wish we had saved the money on our first play couch. If you’re on the fence, buy this explorer sofa instead of the more expensive option.

Helpful?7EBJOBR5MA4L13896956491
Jul 24, 2021
Reviewer name: Jon
2 out of 5 stars
2 out of 5 stars review

Verified Purchase

Creative fun but has zipper issues

My kids have really enjoyed playing with this. The reason for the low stars is because only after a week the zipper is coming apart on the larger pieces. It’s really fun for them and great for creativity. I’m just disappointed on how it’s held up.

Helpful?7EBJOBR5MA4L13896956491
reply from Member's Mark Support

Hi Jon, Thank you for sharing your feedback. We are taking immediate action. For support, please reach out at https://www.samsclub.com/membersmarkhelp

Oct 7, 2022
Reviewer name: LRB
2 out of 5 stars
2 out of 5 stars review

Verified Purchase

Never fully expanded

The foam never full expanded on several of the pieces, despite doing exactly as the paperwork in the box said. It was like it was vacuum sealed, rolled up, put in the box, and then stored somewhere that was not climate controlled. The ends almost looked melted together and just couldn’t expand. Other than that, this would have been awesome. It seemed to be made well and the cover appeared to be good quality. I requested a refund and am going to return to my local club. Customer service was efficient and helpful. Hopefully I won’t have trouble returning it to the club because we got rid of the original box, but there is no way it’s going to fit back in there anyway now. I mentioned this to the customer service representative and he said it wouldn’t be a problem.

Helpful?7EBJOBR5MA4L13896956491
reply from Member's Mark

We are sorry for your experience, LRB. Thank you for using the Member's Mark 100% Satisfaction Guarantee.

Feb 8, 2024
Reviewer name: Rodney
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Bad experience, ghosted by Sam’s.

Somehow after ordering, the color of the item I ordered changed. So an hour after ordering, I contacted a Sam’s (overseas) associate, and they said the order has shipped and the color can’t be changed. However, 6 days later, I received a notification the item had just been shipped. I’ve been asked about my experience 3 times, and this is the third time I’ve answered that it was not good, Nobody has ever tried to respond with a “we’re sorry, or anything. I will never order anything online from them again. Also, my membership expires in the next couple weeks, and I likely will not renew it.

Helpful?7EBJOBR5MA4L13896956491
reply from Member's Mark Team

We are sorry to learn about this experience, Rodney, and would like a chance to make it right for you. Please contact Member Support at (888) 301-0332.

Mar 3, 2022
Reviewer name: Niki
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Did not rise all the way

I bought this for my son who loves to build forts and lay in the floor. It still has not risen all the way Ans I don’t feel like it’s going to any more. The triangle pieces are the worst that haven't risen And the corners on the larger piece. We immediately took it out of the box when we received it.

Helpful?7EBJOBR5MA4L13896956491