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Customer reviews for Neutrogena Makeup Remover Cleansing Towelettes and Face Wipes (132 ct.) for
Neutrogena Makeup Remover Cleansing Towelettes and Face Wipes (132 ct.)
4.5 out of 5 stars
stars4,959 ratings4,635 reviews
  1. 5 stars72% (3,588)
  2. 4 stars15% (754)
  3. 3 stars5% (256)
  4. 2 stars3% (134)
  5. 1 star5% (227)
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Showing 611-620 of 4,635 reviews
Jul 28, 2024
Steven
5 out of 5 stars review

Verified Purchase

Love it!

I don't buy anything else

Review from walmart.com
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Jul 30, 2023
Paula
5 out of 5 stars review

Verified Purchase

Quickly and efficiently removes makeup.

Review from walmart.com
Helpful?2ARNKNFCGN1T13896862159
Dec 5, 2024
SR
5 out of 5 stars review

Verified Purchase

Nice towelettes

Easy to use, takes the make-up off without irritation. Would love it if they were larger.

Review from walmart.com
Helpful?2ARNKNFCGN1T13896862159
Oct 18, 2024
ttrussel
5 out of 5 stars review

Verified Purchase

Makeup wipes!

Love these wipes. Great cleaning and leave your face feeling fresh.

Review from walmart.com
Helpful?2ARNKNFCGN1T13896862159
Jan 9, 2023
JoAnn
5 out of 5 stars review

Verified Purchase

Cleans all makeup

These wipes are gentle but excellent for removal of all makeup, including waterproof mascara.

Helpful?2ARNKNFCGN1T13896862159
Oct 16, 2020
Kris
5 out of 5 stars review

Verified Purchase

Thanks

The ease of shopping is priceless

Review from walmart.com
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May 12, 2018
unruley
1 out of 5 stars review

Swollen eyes

I also have used the makeup remover towelettes. The second time I used them, I woke up in the morning with very swollen red eyes. It took two days before my eyes and the surrounding area looked normal again. I had to wear dark glasses as my eyes were so sensitive, red and very swollen!

Review from neutrogena.com
Helpful?2ARNKNFCGN1T13896862159
reply from Customer Service

We're sorry to hear this and would like to learn more about your experience. Please give us a call 1-800-582-4048, Monday - Friday, between the hours of 9:00am and 5:30pm EST. We look forward to talking with you.

Oct 12, 2015
Frannie
5 out of 5 stars review

Daily necessity!

I live by these wipes. I use them every evening and sometimes in the morning when I have stubborn mascara under my eyes. The product is very gentle, which is ideal for use around the eyes. They also do not leave a sticky residue. I love these wipes and they are the first things I pack for vacations, boat days, and overnight stays. The wipes are convenient, which allows me to go to bed every night without my makeup left on. I have used them for years and have recommended them to all my girlfriends and roommates, who now all use them.

Review from neutrogena.com
Helpful?2ARNKNFCGN1T13896862159
May 6, 2018
Jjshaw
2 out of 5 stars review

Effective! Not for long term use

I have used these wipes off and on for years, they are really great at taking off make up. However, if used more than once a week (I try to not use them even that often,) I will start to show texture my skin is greasy and it dries my skin out to the point where it's peeling off. I have not experienced hives like some people but these wipes, even the sensitive kind, are just too harsh. Try the simple micellear wipes for sensitive skin just as effective and safe enough for daily use.

Review from neutrogena.com
Helpful?2ARNKNFCGN1T13896862159
reply from Consumer care

Thank you for your review! We assure you this is not the ordinary experience with our wipes even when used daily and want to do everything we can to help. Please contact us at: 1-800-582-4048 between 9AM to 5:30PM EST Monday-Friday. We are hoping to speak with you as soon as possible!

Jun 29, 2018
acireniahcam
1 out of 5 stars review

Irritation skin & burning sensation

I have been using these wipes for a couple of months now & I even picked up their Grapefruit Cleanser. I noticed that I've been having extreme itchiness on my face and it feels very rough. At first I thought it was quite normal. For the past couple of days, my skin has been burning, especially around the eyes. My eyes are swollen and I developed a rash on the sides of my mouth. I tried rinsing my face with cold water but I still feel the burning. Immediately stopping the use of this product.

Review from neutrogena.com
Helpful?2ARNKNFCGN1T13896862159
reply from Consumer Service

Oh no - we're terribly sorry to hear this! We wouldn't expect something like this from our Cleansing Towelettes, so we'd like to learn more about what happened and help in any way we can. Please call us at 800-582-4048; we're available Monday through Friday 9AM - 5:30PM ET. Looking forward to your call!