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Customer reviews for Neutrogena Makeup Remover Cleansing Towelettes and Face Wipes (132 ct.) for
Neutrogena Makeup Remover Cleansing Towelettes and Face Wipes (132 ct.)
4.5 out of 5 stars
stars
7,694 ratings7,370 reviews
  1. 5 stars72% (5,523)
  2. 4 stars16% (1,247)
  3. 3 stars6% (442)
  4. 2 stars3% (199)
  5. 1 star4% (283)
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Showing 601-610 of 7,370 reviews
Mar 11, 2023
Reviewer name: michellek325
4 out of 5 stars
4 out of 5 stars review

Great quick fix!

I first tried these wipes when a friend put them in our bridesmaid's gifts (great idea!). The wipes remove make up super quick and easy - even eyeliner and mascara- and they smell really nice. Sometimes when I used them, I would have a tingling, slightly burning sensation so it might not be good for sensitive skin.

Review from influenster.com
Helpful?2ARNKNFCGN1T13896862159
reply from Consumer Care Center

We appreciate you leaving a review, we want to know more about your experiences, Call us at 1-800-582-4048 at Monday-Friday 9:00 am-5:30 pm ET. We are looking forward to hearing from you.

Jan 22, 2025
Reviewer name: mommyof39
5 out of 5 stars
5 out of 5 stars review

Great!

[This review was collected as part of a promotion.] I have always been a fan of Neutrogena makeup removing wipes and these are no exception. I would say these are a great improvement from the original. They really are super soft on my sensitive skin while still removing foundation and SPF with ease. They don't irritate my eyes (which some brands do). No great residue . I like to use these to remove my makeup then cleanse and my skin has never looked better. I will definitely buy these in the future!

Review from Home Tester Club
Helpful?2ARNKNFCGN1T13896862159
Oct 26, 2022
Reviewer name: RiRiD
1 out of 5 stars
1 out of 5 stars review

New formula is terrible!

I don't know what is happening but it seems like all of my favorite products are changing for the worse. The "new and improved" formulas are always terrible. These wipes are no exception. They're pretty dry and are ripped before using them. Takes multiple wipes to remove makeup when it used to only take one. Face feels irritated and dry. I'm going to have to find another product.

Review from neutrogena.com
Helpful?2ARNKNFCGN1T13896862159
reply from Social Media

Hi There! Thank you for letting us know about your issues with our product. We would like to know more about your experience. Would you please call us at 1-800-582-4048 Monday - Friday 9 AM - 5:30 EST so we can gather more information? Thank you!

Mar 21, 2025
Reviewer name: korib21_5457
5 out of 5 stars
5 out of 5 stars review

Convenient and effective.

Makeup remover wipes are wonderful for cleansing the skin, especially when on-the-go. Neutrogena wipes effectively remove makeup, including waterproof mascara, without causing irritation. These wipes are gentle, non-irritating, and effectively remove makeup without leaving a residue. These are a handy addition to my skincare routine, but they do not replace my regular cleansing practices.

Review from influenster.com
Helpful?2ARNKNFCGN1T13896862159
Sep 20, 2024
Reviewer name: nikkit98
5 out of 5 stars
5 out of 5 stars review

The best waterproof mascara removing wipes I trust

Value is great on the 2 pack version. I prefer unscented ones. These are the only make up removing wipes I use and I have switched up to try other brands, but nothing beats the quality of these. It removes waterproof mascara. I will forever buy neurtrogena wipes.

Review from influenster.com
Helpful?2ARNKNFCGN1T13896862159
Feb 25, 2025
Reviewer name: doniellea2_2184
5 out of 5 stars
5 out of 5 stars review

The Best Makeup Remover Wipes!

Neutrogena's Makeup Remover Ultra-Soft Cleansing Towelettes are an absolute must-have! These wipes easily remove even the most stubborn waterproof makeup without harsh scrubbing. They're ultra-soft, gentle on the skin, and don't leave behind any sticky residue. I also love that they're plant-based and compostable, making them an eco-friendly choice. My skin feels clean, refreshed, and hydrated after each use. If you're looking for an effective and convenient way to remove makeup, this twin pack is definitely worth it! Highly recommend!

Review from influenster.com
Helpful?2ARNKNFCGN1T13896862159
Apr 17, 2025
Reviewer name: ruchip14_233
5 out of 5 stars
5 out of 5 stars review

Must have in makeup bag

These makeup remover wipes are amazing! They remove all my makeup effortlessly, even waterproof products, without irritating my skin. I love that they don't make my eyes burn, which is a big plus for me. They're gentle yet effective, leaving my face feeling clean and refreshed. Definitely a must-have in my skincare routine also it's fragrance free.

Review from influenster.com
Helpful?2ARNKNFCGN1T13896862159
Jun 26, 2025
Reviewer name: jessicab1472_4384
5 out of 5 stars
5 out of 5 stars review

Great Product to Wipe Off Waterproof Make Up

I absolutely love these Neutrogena wipes. They come in full packages as well as individually wrapped travel size. They have a neutral scent and are reasonably priced. Perfect for wiping a full days of make up off your face including waterproof eyeliner and mascara!

Review from influenster.com
Helpful?2ARNKNFCGN1T13896862159
Jul 4, 2020
Reviewer name: lorenaachitown
5 out of 5 stars
5 out of 5 stars review

I like how convenient these are. I don't use them often since you can finish a pack quite easily and it would get expensive. I like to use them when I either to too tired or in rush to wash my face or to wipe off excess that washing my face didn't remove. I would recommend.

Review from influenster.com
Helpful?2ARNKNFCGN1T13896862159
Oct 26, 2018
Reviewer name: misangeles
2 out of 5 stars
2 out of 5 stars review

Great wipes, terrible packaging

These wipes do a wonderful job of removing makeup and not irritating your skin or eyes. Neutrogena really has it down on that front. I suspect that these are the "#1 selling wipes" because the packaging is so terrible and people have to keep purchasing new packs. After using a pack of wipes for 2 weeks, the "lid" started peeling off, causing the rest of the pack of unused wipes to dry out. I re-moisten them by adding water, but that should NOT be necessary. A product that I have owned for 2 weeks should not look like something that I discovered at the Antiques Roadshow!

Review from neutrogena.com
Helpful?2ARNKNFCGN1T13896862159
reply from Consumer Care

You're absolutely right, they should be staying fresh in the pack! We'd love to learn more about this and see what we can do to help. Give us a call at 1-800-585-4048, we're here from 9AM to 5:30PM ET M-F. Hope to hear from you soon!