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Customer reviews for Neutrogena Makeup Remover Cleansing Towelettes and Face Wipes (132 ct.) for
Neutrogena Makeup Remover Cleansing Towelettes and Face Wipes (132 ct.)
4.5 out of 5 stars
stars4,959 ratings4,635 reviews
  1. 5 stars72% (3,588)
  2. 4 stars15% (754)
  3. 3 stars5% (256)
  4. 2 stars3% (134)
  5. 1 star5% (227)
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Showing 171-180 of 4,635 reviews
Oct 22, 2025
jessicas3293_4588
5 out of 5 stars review

Classic makeup remover wipes

Great makeup remover wipes! What you would expect from a brand like neutrogena. Works very well at removing tough to get off makeup and is nice and refreshing. I love seeing all the stuff that comes off of my face even when I'm not wearing makeup. The scent is fine, nothing special. My go to wipes when I need facial wipes.

Review from influenster.com
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Nov 9, 2025
quaniet_8900
5 out of 5 stars review

Good

I think this was the very first version that I used and now it's still my to-go makeup remover after a long day. The scent is pretty good for a person who likes fresh smell. The wipe is also strong and all my makeup would come right off. Overall, a solid choice for makeup remover after a long night and it's affordable!

Review from influenster.com
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Jan 24, 2026
diannem38_6329
1 out of 5 stars review

Burns! Not good for sensitive skin/eyes

The wipe is too gauzy/stretchy and dries out quickly. I have really sensitive skin and eyes and these wipes burned so much! Not worth the price. I switched to the Up & Up wipes that are a fraction of the price and better for sensitive skin with no fragrance. I do like makeup wipes cause they're easier to travel with than liquid makeup remover that leaks and cotton pads but this one was a no for me. My sister loves them.

Review from influenster.com
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Aug 22, 2018
kelly123
1 out of 5 stars review

Used for years - now causing rash on eyes!

I've been using these same makeup remover wipes for as long as I can remember, however when I bought a large box of them in May I started experiencing a rash on my eyelids - redness, excessive dryness, inflammation, and itchiness. At first I thought it was just environmental allergies or dryness due to weather change, however it has gotten progressively worse over the past few months. Last week my eyelids puffed up so much I could barely open and close them. I've stopped using everything in my routine and the rash cleared, and then I introduced products back 1 by 1 to see what the culprit was. It was easy to determine that it was these wipes. I don't know if the formula has changed, but I sincerely hope the company goes back to the original formulation, these were my favorite!

Review from neutrogena.com
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reply from Consumer Service

Thank you for sharing this with us. We're sorry to hear you had this reaction while using our wipes and we'd love to gather more information about your experience. Please give us a call at 1-800-582-4048 so we can help. We're available Monday-Friday from 9am-5:30pm EST. We look forward to speaking with you!

Mar 20, 2018
KimLL
1 out of 5 stars review

Terrible product

Let me first say I love Neutrogena soap products. However, these towelettes were full of oil. Very greasy. It took me three attempts with clean pads to remove the oily greasy residue. Do NOT buy this product unless you are seeking an oily facial treatment instead of makeup remover. Disappointed. Will go to another brand. Soap is great however !

Review from neutrogena.com
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reply from Consumer Service

That's definitely not how we'd expect those makeup removing wipes to be, Kimll. In fact, we'd like the opportunity to gather more details about the product you have and see how we can help. Give us a call at 1-800-582-4048, Monday - Friday, between 9:00am and 5:30pm EST, and we'll get you taken care of. Thank you!

Nov 6, 2025
kaylaa394_93
5 out of 5 stars review

Convenient and work great

This right here is where it's at! Great value for a twin pack. These are convenient, work great, and don't have a strong scent. I always use these even if I am going to rewash with my Lumi facial tool. This is without a doubt a must in my house hold. Makeup removal is so easy, waterproof product comes right off no problems at all!

Review from influenster.com
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May 19, 2013
KVMCJ
5 out of 5 stars review

Love this product!

I never write reviews on this sort of stuff but I love this product!!! A year or so ago my favorite foaming make-up remover was discontinued - I was so disappointed and have been searching for a good product ever since - well, I've found it. It removes my make-up easily (even my waterproof mascara and eyeliner) with out making my face feel grimy. I also have very sensitive skin (in the sense that any little change to my skin routine will cause me to have severe acne) so I was wary at first but so far I haven't had any issues. Anyway, my point is, it's a great product.

Review from neutrogena.com
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Mar 24, 2014
Raven
3 out of 5 stars review

Reaction City

I bought this wanting something delicious to smell after I took off my makeup and before sleeping. The smell is wonderful, makes my skin feel soft too. Downside is the burning, horrible horrible burning. I thought it was just my super sensitive skin getting used to a new product. Woke up and saw I had a fine "mesh" of redness across my cheeks, forehead, and nose. I returned the product that night. Very disappointed.

Review from neutrogena.com
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May 7, 2018
KathyB1234
5 out of 5 stars review

Nothing but good things to say about this product

I have used these wipes for years and have been totally satisfied with them. I just heard some negative comments about them and I thought I would check out this site to read more. I am very surprised at what I am seeing regarding rash, etc. problems. I have NEVER had any issues with these and I'm not sure why others have.

Review from neutrogena.com
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Oct 15, 2025
brittyr9_5190
5 out of 5 stars review

Good enough for Kim, good enough for me!

I saw Kim Kardashian used these on an episode of Kardashian's once so I had to try them out 😂. I've actually been using Neutrogena makeup remover wipes since I've been wearing makeup and they're the best out there. The night calming ones are great as well. I love the scent, they don't break me out, and they don't irritate my sensitive skin. Highly recommend.

Review from influenster.com
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