Like others have mentioned, these may be ‘new,' but they are not ‘improved.' Have used them for many, many years, but I will not buy another pack until the original formula is back. My skin is now dry, red and burns. The wipes are smaller and have a very abrasive feel to them. Just beyond disappointed.

I bought this product a few weeks ago. At first It was fine, I didn't have a reaction but come week two, I suddenly had a rash on my face and chest. It's itchy and irritated. I've used your products in the past, but with this package, I didn't expect to have an reaction.! I've stop using this product for a week and it seems to be clearing up, slightly, but it's stil prevalent on my skin!

Again, threw them out so can't take a picture. I'm sorry but I have to tell the truth. I don't want to mislead you and tell you they work and don't burn my skin, or are effective because they do all of those things. They aren't effective and I'm shocked that Neutrogena has put out so many similar products yet all of them miss the mark.

I've tried so many makeup removers over the years, especially for waterproof products, but Neutrogena Ultra-Soft Makeup Remover Wipes truly stand out as the best. The formula dissolves even the most stubborn waterproof mascara and eyeliner super easily, without rubbing or tugging. What I love most is how effective and gentle they are at the same time. One wipe is enough to melt everything away, and my skin always feels smooth, clean, and calm afterward—never stripped or irritated.

These night calming towelettes are a must-have in my evening routine. They remove makeup easily—including foundation and eye makeup—without harsh rubbing. The formula feels gentle and soothing on the skin, perfect after a long day. I love that they don't leave a sticky or tight feeling, just clean and refreshed skin. Great for sensitive skin and super convenient for travel or lazy nights 🌙✨

I buy Neutrogena make up remover wipes because they have lotion in your face and you don't have to use any cream after you wipe your face. I always buy this because it's a high-quality leave your skin soft and there is not irritation in your skin. It does the cleaning power.

These makeup wipes are amazing. Either if I'm going out or practicing looks at home these wipes are lifesavers when it comes to removing makeup. The towels are soft and pretty durable and there's 25 in each pack, and are definitely essentials for on-the-go as well. I advise for those who like makeup remover wipes instead of oil to get the Neutrogena Makeup Remover Wipes. 10/10.

I was initially very happy with this product as it removed my makeup thoroughly without having to rinse. However, the next day, I noticed red fine bumps all over my usually clear face. I didnt pay much attention till the next weekend when I used the wipes again and the rash got more severe. Nothing else had changed, so I am sure this is the cause. Would have been great for me if not so irritating.

I tried these a month ago at a friend's house while staying with her. I loved the fresh scent and comfortable feeling on my skin. I went home and purchased them myself. I noticed the packaging was slightly different but was not prepared for the strong smell and stinging sensation. I was so disappointed. Please go back to your original formula.

The new formula is irritating to my face and makes my skin feel like it's burning. The wipes are very dry and thin and it now takes at least 2 wipes to get my makeup off. I've been using these wipes for over a decade but am going to have to find a new product.