Skip to Main Content
Sam's Club
Sam's Club
All Departments
All Services
Customer reviews for Neutrogena Makeup Remover Cleansing Towelettes and Face Wipes (132 ct.) for
Neutrogena Makeup Remover Cleansing Towelettes and Face Wipes (132 ct.)
4.5 out of 5 stars
stars
7,694 ratings7,370 reviews
  1. 5 stars72% (5,523)
  2. 4 stars16% (1,247)
  3. 3 stars6% (442)
  4. 2 stars3% (199)
  5. 1 star4% (283)
Sort by |
Showing 151-160 of 7,370 reviews
Apr 24, 2022
Reviewer name: Neutranomore
1 out of 5 stars
1 out of 5 stars review

New & Improved?

New & Improved = scratchy dry wipes and burning skin. So sad someone at HQ thought this previously perfect product needed to be changed. Head scratcher for sure.

Review from neutrogena.com
Helpful?2ARNKNFCGN1T13896862159
reply from Consumer Care

Thank you for sharing your feedback! We'd like to chat with you directly, and see how we can help. When you have a second, give us a call at 1-800-582-4048. We're available Monday-Friday from 9am to 5:30pm ET. Talk soon!

May 7, 2018
Reviewer name: Nezzie
1 out of 5 stars
1 out of 5 stars review

My skin is really irritated!

I have used this product for so long and I loved it. But recently I bought a new pack and I felt a burning sensation when I used it and and woke up with a few rashes. It's super itchy ...

Review from neutrogena.com
Helpful?2ARNKNFCGN1T13896862159
reply from Customer Service

We certainly wouldn't expect rashes or burning! Give us a call so we can learn more. You can reach us at 1-800-582-4048, Mon-Fri, 9am-530pm ET. We hope to hear from you soon!

Jan 24, 2026
Reviewer name: tooban4_8590
5 out of 5 stars
5 out of 5 stars review

Very useful

Love their products. Removes all the dirt and makeup. Gives you a glow after. The scent is not too much fir you but yhe right amount. It actually smells nice.

Review from influenster.com
Helpful?2ARNKNFCGN1T13896862159
Feb 4, 2026
Reviewer name: kinleyt3_1477
3 out of 5 stars
3 out of 5 stars review

Make up cleaner

It did cause some facial irritation and breakouts to the skin, mostly from drying it up due to the harsh chemicals in it. It does great removing those deep pours and intense mascara stains.

Review from influenster.com
Helpful?2ARNKNFCGN1T13896862159
Feb 20, 2026
Reviewer name: Bloomeverything
5 out of 5 stars
5 out of 5 stars review

Perfect size

The size is perfect to take anywhere and easy to use. They wipe off makeup pretty easy and doesn't irradiate the skin or eyes. Feels clean after washing everything off with them.

Review from influenster.com
Helpful?2ARNKNFCGN1T13896862159
Feb 5, 2026
Reviewer name: Nadine P
5 out of 5 stars
5 out of 5 stars review

Good for waterproof eye makeup

The best wipes for waterproof makeup removal. Soft to the face and hydrating. Does not dry my skin out. Reliable product to repurchase. Fragrance is pleasant and mild. No residue I usually wash my face after I use and apply moisturizer.

Review from influenster.com
Helpful?2ARNKNFCGN1T13896862159
Aug 29, 2018
Reviewer name: Bmw2
1 out of 5 stars
1 out of 5 stars review

These wipes gave me a horrible reaction

I have been using these wipes for years however they recently caused the most horrible reaction. The skin under my eyes became red and swollen. I had to see two doctors and am not on medicine to treat my skin. I don't want to leave the house :(

Review from neutrogena.com
Helpful?2ARNKNFCGN1T13896862159
reply from Consumer Service

Hi there, thanks for bringing this to our attention. We'd never expect something like this from any of our products, so we'd like to gather some more details about your experience. Please call us at 800-582-4048; we're available Monday through Friday 9AM - 5:30PM ET. Hope to hear from you soon!

Feb 16, 2026
Reviewer name: KimM
5 out of 5 stars
5 out of 5 stars review

A definite go-to!

These remove my make up so well ! Even when I wear waterproof mascara. They leave my skin smooth and fresh and they help me wind down and relax for bed.

Review from influenster.com
Helpful?2ARNKNFCGN1T13896862159
Oct 21, 2011
Reviewer name: ally159
2 out of 5 stars
2 out of 5 stars review

Not for sensitive skin

I've never had a problem with irritation from any Neutrogena products before, but this product caused my face to break out in a horrible itchy rash after the very first use.

Review from neutrogena.com
Helpful?2ARNKNFCGN1T13896862159
Jun 24, 2017
Reviewer name: Mjb1522
5 out of 5 stars
5 out of 5 stars review

Gets off all my makeup!

These removers have been my go to for forever. They are gentle on my sensitive skin, they get off ALL of my makeup, and they don't burn my eyes if I take off eye makeup. These make my skin feel smooth and I dont get irritated after using them.

Review from neutrogena.com
Helpful?2ARNKNFCGN1T13896862159