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Customer reviews for Neutrogena Makeup Remover Cleansing Towelettes and Face Wipes (132 ct.) for
Neutrogena Makeup Remover Cleansing Towelettes and Face Wipes (132 ct.)
4.5 out of 5 stars
stars4,959 ratings4,635 reviews
  1. 5 stars72% (3,588)
  2. 4 stars15% (754)
  3. 3 stars5% (256)
  4. 2 stars3% (134)
  5. 1 star5% (227)
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Showing 151-160 of 4,635 reviews
Dec 23, 2025
komilai_5949
5 out of 5 stars review

Calming

These night calming towelettes are a must-have in my evening routine. They remove makeup easily—including foundation and eye makeup—without harsh rubbing. The formula feels gentle and soothing on the skin, perfect after a long day. I love that they don't leave a sticky or tight feeling, just clean and refreshed skin. Great for sensitive skin and super convenient for travel or lazy nights 🌙✨

Review from influenster.com
Helpful?2ARNKNFCGN1T13896862159
Oct 10, 2025
tatjanaflo_8146
5 out of 5 stars review

Great product, does the job well.

I've been using this Neutrogena skin product for years. The makeup removal wipes are soft, perfect in size, remove even waterproof makeup, and are gentle on skin. I like to start my night skin routine with these wipes to lift cosmetics like foundation and mascara, then I use a cleanser just because I want to make sure my face is clean. There there is no scent to it and I didn't notice any skin irritation. Also, the package will stay closed because of the adhesive opening. I like to buy it as a twin pack so I know I will not be running out of it. I would recommend it.

Review from influenster.com
Helpful?2ARNKNFCGN1T13896862159
May 22, 2018
Makeup7
1 out of 5 stars review

Terrible

I've been using the make up wipes for quite some time now for personal use and I also used the wipe for all my makeup clients. My daughter and I use the makeup remover wipe recently and we broke out in a terrible rash. The rash was on our face, ears, neck and left us feeling really miserable.

Review from neutrogena.com
Helpful?2ARNKNFCGN1T13896862159
reply from Company Services

We're sorry to hear this and would like to learn more about you and your daughters experience. Please give us a call 1-800-582-4048, Monday - Friday, between the hours of 9:00am and 5:30pm EST. We look forward to talking with you.

Jan 12, 2026
msv5_2518
5 out of 5 stars review

Beauty Staple!

I've been using this for a long time and have long trusted the Neutrogena line (from drugstores). They are typically very mindful, more gentle. This wipe is the same. I would buy them in bulk to make sure I got and removed all the pesky mascara off my face… especially after a shower, when you think you've removed it all somehow and it still sticks all over your face anyway!

Review from influenster.com
Helpful?2ARNKNFCGN1T13896862159
Nov 26, 2025
lidianem3_6272
5 out of 5 stars review

Neutrogena Ultra-Soft Makeup Remover Wipes melt aw

I've tried so many makeup removers over the years, especially for waterproof products, but Neutrogena Ultra-Soft Makeup Remover Wipes truly stand out as the best. The formula dissolves even the most stubborn waterproof mascara and eyeliner super easily, without rubbing or tugging. What I love most is how effective and gentle they are at the same time. One wipe is enough to melt everything away, and my skin always feels smooth, clean, and calm afterward—never stripped or irritated.

Review from influenster.com
Helpful?2ARNKNFCGN1T13896862159
Jan 1, 2016
Bluerox
4 out of 5 stars review

Pleasantly Surprised

I was surprised that this wipe was larger than most I've tried -- large enough to remove all my make-up, including mascara. There is a fragrance, but to me it is not offensive. Had no stinging or burning reaction as others have reported (and I have sensitive skin). Definitely worth a try!!

Review from neutrogena.com
Helpful?2ARNKNFCGN1T13896862159
Nov 20, 2025
carolinag213_9765
5 out of 5 stars review

Gentle removal

These Neutrogena Ultra Soft makeup remover wipes truly do remove my makeup, especially when it's waterproof. It's nice not to have to scrub my eyes harshly when removing my waterproof mascara. The cloths feel nicely soft, and they don't leave any oily residue on my skin. They're very convenient to utilize whenever / wherever. I love these!

Review from influenster.com
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Mar 20, 2018
KimLL
1 out of 5 stars review

Terrible product

Let me first say I love Neutrogena soap products. However, these towelettes were full of oil. Very greasy. It took me three attempts with clean pads to remove the oily greasy residue. Do NOT buy this product unless you are seeking an oily facial treatment instead of makeup remover. Disappointed. Will go to another brand. Soap is great however !

Review from neutrogena.com
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reply from Consumer Service

That's definitely not how we'd expect those makeup removing wipes to be, Kimll. In fact, we'd like the opportunity to gather more details about the product you have and see how we can help. Give us a call at 1-800-582-4048, Monday - Friday, between 9:00am and 5:30pm EST, and we'll get you taken care of. Thank you!

Dec 7, 2025
lorib101_8740
4 out of 5 stars review

SO, so convenient for that travel bag!

SO CONVENIENT!! I wanted to bring these individual packs to everyone's attention because they are a travel must-have. Everyone already knows how great the wipes are, butttt I tried traveling with the big pack and it was just too much. I was walking through the store, found these and they are the way to go! Already ordered 2 more bags to have on hand.

Review from influenster.com
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Oct 16, 2025
alliebe403_9450
4 out of 5 stars review

Makes makeup removal easier

I really do appreciate having this product when it comes to late nights or being so tired you usually either fall asleep with your makeup on or don't feel like taking it off. The reason for four stars is because of the fragrance & scent that's included obviously not being good for your skin. Also the wipes themselves are supposedly not great for your skin. But I think there's more value in going to sleep with a clean face, as long as you're not using them every night or twice a day or something.

Review from influenster.com
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