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Customer reviews for Neutrogena Makeup Remover Cleansing Towelettes and Face Wipes (132 ct.) for
Neutrogena Makeup Remover Cleansing Towelettes and Face Wipes (132 ct.)
4.5 out of 5 stars
stars
7,694 ratings7,370 reviews
  1. 5 stars72% (5,523)
  2. 4 stars16% (1,247)
  3. 3 stars6% (442)
  4. 2 stars3% (199)
  5. 1 star4% (283)
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Showing 141-150 of 7,370 reviews
Oct 21, 2011
Reviewer name: ally159
2 out of 5 stars
2 out of 5 stars review

Not for sensitive skin

I've never had a problem with irritation from any Neutrogena products before, but this product caused my face to break out in a horrible itchy rash after the very first use.

Review from neutrogena.com
Helpful?2ARNKNFCGN1T13896862159
Mar 19, 2022
Reviewer name: Sunny
1 out of 5 stars
1 out of 5 stars review

New and improved is horrible

Been using these daily for at least a year. They were awesome. Just bought the new version and it is dry, rough and paper thin. Using water on a facecloth would be way better than this. Hope you go back to the old version bc they were great.

Review from neutrogena.com
Helpful?2ARNKNFCGN1T13896862159
reply from Consumer Care

We appreciate your feedback and brand loyalty. We'd like a chance to chat about your most recent experience. Please give us a call at 1-800-582-4048 M-F 9 am-5:30 pm ET so we can help. Thank you.

Feb 7, 2026
Reviewer name: Shanice L
5 out of 5 stars
5 out of 5 stars review

The best makeup removal wipes

I love Neutrogena make up remover wipes so much. This is the only brand I used to remove my makeup off my face. These are very soft and hydrating on your face. It doesn't leave my face dry.

Review from influenster.com
Helpful?2ARNKNFCGN1T13896862159
Feb 5, 2026
Reviewer name: Ashley P
4 out of 5 stars
4 out of 5 stars review

101/10 recommend

It definitely removes the make up without scrubbing is gentle on your skin easy to carry with you on the go. The only thing that I don't like is if you have oily skin already, it leaves leaves it oily

Review from influenster.com
Helpful?2ARNKNFCGN1T13896862159
May 24, 2018
Reviewer name: Sarah1216
1 out of 5 stars
1 out of 5 stars review

Cystic Acne causer

I bought this a few weeks ago and started getting cystic ance all over my face. I stopped using these towelettes and my acne is beginning to fade. Ive had acne for a while, however, never so painful.

Review from neutrogena.com
Helpful?2ARNKNFCGN1T13896862159
reply from Consumer Service

We're so sorry to hear about this and we'd like to learn more! Please give us a call at 1-800-582-4048 from 9AM - 5:30PM ET, Monday through Friday. Thank you!

May 7, 2018
Reviewer name: ldarnell
1 out of 5 stars
1 out of 5 stars review

Ouch!

I've used these for a while, but the most recent ones I bought made my skin feel like it was on fire and all the skin above my eyelids peeled of. It's mare painful than any sunburn I've ever had!

Review from neutrogena.com
Helpful?2ARNKNFCGN1T13896862159
reply from Consumer Care

Thanks for taking the time to write a review. We wouldn't expect this of our products and we'd like to learn more about your experience with our wipes. Please give us a call at 1-800-582-4048. We're available Monday through Friday 9 AM - 5:30 PM ET. We look forward to hearing from you!

Feb 5, 2026
Reviewer name: Nadine P
5 out of 5 stars
5 out of 5 stars review

Good for waterproof eye makeup

The best wipes for waterproof makeup removal. Soft to the face and hydrating. Does not dry my skin out. Reliable product to repurchase. Fragrance is pleasant and mild. No residue I usually wash my face after I use and apply moisturizer.

Review from influenster.com
Helpful?2ARNKNFCGN1T13896862159
Aug 29, 2018
Reviewer name: Bmw2
1 out of 5 stars
1 out of 5 stars review

These wipes gave me a horrible reaction

I have been using these wipes for years however they recently caused the most horrible reaction. The skin under my eyes became red and swollen. I had to see two doctors and am not on medicine to treat my skin. I don't want to leave the house :(

Review from neutrogena.com
Helpful?2ARNKNFCGN1T13896862159
reply from Consumer Service

Hi there, thanks for bringing this to our attention. We'd never expect something like this from any of our products, so we'd like to gather some more details about your experience. Please call us at 800-582-4048; we're available Monday through Friday 9AM - 5:30PM ET. Hope to hear from you soon!

Oct 28, 2017
Reviewer name: Mommyof5
5 out of 5 stars
5 out of 5 stars review

Gentle, but extremely effective!

I have used Neutrogena makeup wipes for several years and wouldn't use any other brand. They are excellent at removing makeup quickly, but gentle on delicate skin. My daughter also uses them in college.

Review from neutrogena.com
Helpful?2ARNKNFCGN1T13896862159
Feb 19, 2026
Reviewer name: MarlinaG
4 out of 5 stars
4 out of 5 stars review

Pretty good but oddly stretchy

It's pretty good and feels smooth on skin. It doesn't carry heavy fragrance in my opinion so that is a plus. I will say they last a long time but if you pull they pull with you.

Review from influenster.com
Helpful?2ARNKNFCGN1T13896862159