Skip to Main Content
Sam's Club
Sam's Club
Customer reviews for Neutrogena Makeup Remover Cleansing Towelettes and Face Wipes (132 ct.) for
Neutrogena Makeup Remover Cleansing Towelettes and Face Wipes (132 ct.)
4.5 out of 5 stars
stars4,959 ratings4,635 reviews
  1. 5 stars72% (3,588)
  2. 4 stars15% (754)
  3. 3 stars5% (256)
  4. 2 stars3% (134)
  5. 1 star5% (227)
Sort by |
Showing 131-140 of 4,635 reviews
Sep 20, 2022
Cheryl1107
1 out of 5 stars review

Using for Years but Something Changed

I have been using these makeup face wipes for several years. Recently, they are burning the skin all around my eyes, and my eyes are so itchy I can hardly sleep. The skin around my eyes is all dry to the touch. I can no longer use these wipes anymore. However, I have not been able to find anything compared to the product I have used for years.

Review from neutrogena.com
Helpful?2ARNKNFCGN1T13896862159
reply from Consumer Care Center

Hey, there! We're sorry to hear about your experience - we'd absolutely expect better from our products, and we're here for you! We'd love the opportunity to learn more and make this right. Please give us a call at 1-800-582-4048 M-F 9am-5:30pm ET. Looking forward to hearing from you!

May 19, 2013
KVMCJ
5 out of 5 stars review

Love this product!

I never write reviews on this sort of stuff but I love this product!!! A year or so ago my favorite foaming make-up remover was discontinued - I was so disappointed and have been searching for a good product ever since - well, I've found it. It removes my make-up easily (even my waterproof mascara and eyeliner) with out making my face feel grimy. I also have very sensitive skin (in the sense that any little change to my skin routine will cause me to have severe acne) so I was wary at first but so far I haven't had any issues. Anyway, my point is, it's a great product.

Review from neutrogena.com
Helpful?2ARNKNFCGN1T13896862159
Jan 17, 2026
haylees4_9573
5 out of 5 stars review

great before bed!

these wipes in my opinion are a lot better than the original wipes, especially for those with sensitive skin. the original brand sometimes leaves me with a stinging sensation, but the calming in this one removes that! these wipes are very effective and don't leave any residue whatsoever.

Review from influenster.com
Helpful?2ARNKNFCGN1T13896862159
Dec 1, 2025
reganw1_6567
4 out of 5 stars review

Gentle on skin

Great for a quick sweat, dirt, or makeup remover. Easy to grab package, great for someone on the go and is a must have for traveling and in my gym bag. Biggest downside is it's not the greatest for a full makeup face remover, but definitely gets a lot off so it makes it easier for the next makeup removing step!

Review from influenster.com
Helpful?2ARNKNFCGN1T13896862159
Oct 16, 2025
alliebe403_9450
4 out of 5 stars review

Makes makeup removal easier

I really do appreciate having this product when it comes to late nights or being so tired you usually either fall asleep with your makeup on or don't feel like taking it off. The reason for four stars is because of the fragrance & scent that's included obviously not being good for your skin. Also the wipes themselves are supposedly not great for your skin. But I think there's more value in going to sleep with a clean face, as long as you're not using them every night or twice a day or something.

Review from influenster.com
Helpful?2ARNKNFCGN1T13896862159
Dec 18, 2025
giermanne_5219
5 out of 5 stars review

#1 facial wipes out there!

I recently bought these for the first time and it won't be my last. They smell soooo good. The towel is made of quality material and not thin. Each towelette has the perfect amount of product on it, even the top ones which seem to be the dry ones with other brands. Thos leaves my face feeling clean. I just love these wipes and they see now one of fmy favorite facial products. Thanks Neotrogena!

Review from influenster.com
Helpful?2ARNKNFCGN1T13896862159
Jan 24, 2026
diannem38_6329
1 out of 5 stars review

Burns! Not good for sensitive skin/eyes

The wipe is too gauzy/stretchy and dries out quickly. I have really sensitive skin and eyes and these wipes burned so much! Not worth the price. I switched to the Up & Up wipes that are a fraction of the price and better for sensitive skin with no fragrance. I do like makeup wipes cause they're easier to travel with than liquid makeup remover that leaks and cotton pads but this one was a no for me. My sister loves them.

Review from influenster.com
Helpful?2ARNKNFCGN1T13896862159
Aug 22, 2018
kelly123
1 out of 5 stars review

Used for years - now causing rash on eyes!

I've been using these same makeup remover wipes for as long as I can remember, however when I bought a large box of them in May I started experiencing a rash on my eyelids - redness, excessive dryness, inflammation, and itchiness. At first I thought it was just environmental allergies or dryness due to weather change, however it has gotten progressively worse over the past few months. Last week my eyelids puffed up so much I could barely open and close them. I've stopped using everything in my routine and the rash cleared, and then I introduced products back 1 by 1 to see what the culprit was. It was easy to determine that it was these wipes. I don't know if the formula has changed, but I sincerely hope the company goes back to the original formulation, these were my favorite!

Review from neutrogena.com
Helpful?2ARNKNFCGN1T13896862159
reply from Consumer Service

Thank you for sharing this with us. We're sorry to hear you had this reaction while using our wipes and we'd love to gather more information about your experience. Please give us a call at 1-800-582-4048 so we can help. We're available Monday-Friday from 9am-5:30pm EST. We look forward to speaking with you!

Dec 1, 2025
prettyjessi_7144
5 out of 5 stars review

Perfect all around make up remover wipe

My skin can be sensitive, but these make up remover wipes feel great, and leave my skin feeling happy and fresh. The smell is nice and light, not over powering or chemical at all. Plus these wipes pack a punch in getting off a full glammed up face so definitely worth the money!

Review from influenster.com
Helpful?2ARNKNFCGN1T13896862159
Dec 4, 2025
jenniferm2516_4388
5 out of 5 stars review

Easy, gentle wipes that remove waterproof makeup f

These wipes are super convenient and actually remove my waterproof makeup without a lot of rubbing. They feel soft on the skin and don't sting my eyes. I like using them after long days because they clean my face well and don't leave a heavy residue. My skin feels clean, not dry

Review from influenster.com
Helpful?2ARNKNFCGN1T13896862159