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Customer reviews for Neutrogena Makeup Remover Cleansing Towelettes and Face Wipes (132 ct.) for
Neutrogena Makeup Remover Cleansing Towelettes and Face Wipes (132 ct.)
4.5 out of 5 stars
stars4,959 ratings4,635 reviews
  1. 5 stars72% (3,588)
  2. 4 stars15% (754)
  3. 3 stars5% (256)
  4. 2 stars3% (134)
  5. 1 star5% (227)
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Showing 1,361-1,370 of 4,635 reviews
Mar 20, 2023
jennah154
2 out of 5 stars review

Better Options For Lower Price

I used to swear by these, and I do still believe that it does a decent job taking off your makeup at surface level. I have noticed that they're very irritating for my sensitive skin around my eyes and require a bit of elbow grease to get mascara off. This goes for all of their wipes. I don't hate the brand, but I do think there are better options out there for a similar price that do a much better job and are sensitive skin friendly!

Review from influenster.com
Helpful?2ARNKNFCGN1T13896862159
reply from Consumer Care

We're sorry to hear that our makeup wipes caused irritation. We certainly don't want our makeup remover to do this. With that being said, when you have a chance to talk, we'd like to learn more about your experience. Please give us a call at 1-800-582-4048. We look forward to hearing from you!

Jan 23, 2025
Danielle10
5 out of 5 stars review

Nice makeup removing wipes

[This review was collected as part of a promotion.] Love these wipes! Great for my lazy self. They work effectively and have good moisture and even smell amazing! They are pretty thick and don't irritate my skin either. I would highly recommend these to someone who needs a quick makeup removal. Oh yes and they are hypoallergenic as well!

Review from Home Tester Club
Helpful?2ARNKNFCGN1T13896862159
Feb 18, 2023
oliviab311
5 out of 5 stars review

Extra soft works great

Please extra soft makeup remover wipes work wonders the original brand works really good with waterproof mascara but this brand really gets in and takes off your waterproof mascara also I know this when using primers and setting spray it helps to remove without having to use multiple wipes

Review from influenster.com
Helpful?2ARNKNFCGN1T13896862159
Feb 22, 2023
ivelisse24
5 out of 5 stars review

Great for refreshing face

To be honest I have bought these for my teen daughters for when they do face painting with make-up for costumes. The wipes work well and the girls say it leaves their faces feeling clean and refreshed after using them and they are gentle on the skin.

Review from influenster.com
Helpful?2ARNKNFCGN1T13896862159
Jan 13, 2019
LJHR
1 out of 5 stars review

Horrible contact dermatitis from these!

Yikes!!! I have used these for over a year. One month ago my face just blew up from them. Red welts, swelling, crusting, oozing skin for the first 10 days, now I'm still all red and very reactive. Can't put anything on my face now. Been to 2 doctors already, going to a Contact Dermatitis Clinic this week for patch testing. Trying to figure your ingredient list out and the picture on your website doesn't match what you say the ingredients are. HELP!!! I don't have my original package anymore so I don't know which formula I used.

Review from neutrogena.com
Helpful?2ARNKNFCGN1T13896862159
reply from Consumer Service

We're very sorry to hear that and would like to assist you directly! Please give us a call at 1-800-582-4048. We're available Monday-Friday, 9AM-5:30PM ET. We look forward to speaking with you.

Oct 24, 2018
Julianna891
5 out of 5 stars review

Best for stubborn eye makeup

[This review was collected as part of a promotion.] These are the only wipes I have ever found that actually remove eye makeup. They removed waterproof eyeliner and mascara completely. Other wipes just smear it around, but these completely took it off. They are also gentle on skin and don't irritate, and they have a pleasant, but light scent. They can be easily used around your eyes without burning or irritating your eyes. They don't leave any residue on your skin after using either. The package is convenient and resealable. Great for travel or home use.

Review from Home Tester Club
Helpful?2ARNKNFCGN1T13896862159
Oct 22, 2018
JoieJ081
4 out of 5 stars review

Miracle

[This review was collected as part of a promotion.] Actually really love this product as an avid make up where this definitely helps speed up the process to remove my make up I work third shift so I use my make up wipes on my drive home from the hospital to remove my make up to speed up the time that I can go to bed I would have gave his partner five stars but it irritated my eyes some which I have never had before with a make up wipe kind of strong and burn a little bit Aside from that they are definitely a great product

Review from Home Tester Club
Helpful?2ARNKNFCGN1T13896862159
reply from Consumer Care

Hi there, thanks for taking the time to write us a review! We definitely wouldn't expect our wipes to irritate your eyes. With that being said, we'd like to learn more about your experience with our product. When you have a chance, please give us a call at 1-800-582-4048. We're available Monday through Friday 9 AM - 5:30 PM ET. We look forward to hearing from you!

Jan 24, 2025
MissReviewer8
4 out of 5 stars review

Soothing Nights Ahead

[This review was collected as part of a promotion.] I'm impressed with Neutrogena Night Calming Makeup Remover Face Wipes! They gently remove makeup while soothing my skin. Key benefits: - Effective makeup removal - Gentle and non-irritating - Lovely calming scent Highly recommended for those seeking a gentle, effective, and convenient makeup remover. Only drawback: wipes can be a bit dry, making them less effective for heavy or waterproof makeup.

Review from Home Tester Club
Helpful?2ARNKNFCGN1T13896862159
reply from Consumer Care Center

Thank you so much for bringing this to our attention! We appreciate your review and would like to learn more about your experience. When you have a moment, please give us a call at 1-800-582-4048. Our team is available Monday-Friday, 9:00 am-5:30 pm EST. We hope to hear from you soon!

Dec 11, 2023
shelb49
4 out of 5 stars review

very effective, a little scratchy

These wipes were very effective for removing eye makeup. However, they can be scratchy on the skin, especially for those sensitive areas. I did have to scrub a little longer/rougher for my waterproof eye-liner, but they do get it all off with little smearing.

Review from influenster.com
Helpful?2ARNKNFCGN1T13896862159
reply from Consumer Care

Hello, thanks for sharing your experience with us. We care about you and want to hear more. Please give us a call at 1-800-582-4048, Mon-Fri, 9am-5:30pm EST.

Apr 30, 2024
marissasks
5 out of 5 stars review

Takes off the most stubborn waterproof mascara

Neutrogena Ultra Soft Makeup Remover Wipes have become my go-to solution for quick and effective makeup removal. Their soft texture feels luxurious on my skin, while their gentle formula ensures no irritation, making them perfect for my sensitive skin. These wipes effortlessly remove my waterproof makeup without any harsh rubbing, leaving my skin feeling refreshed and clean in no time. With Neutrogena Ultra Soft Makeup Remover Wipes, I can easily maintain my skincare routine amidst the chaos of parenthood, making them a staple in my daily regimen.

Review from influenster.com
Helpful?2ARNKNFCGN1T13896862159