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Customer reviews for Neutrogena Makeup Remover Cleansing Towelettes and Face Wipes (132 ct.) for
Neutrogena Makeup Remover Cleansing Towelettes and Face Wipes (132 ct.)
4.5 out of 5 stars
stars4,959 ratings4,635 reviews
  1. 5 stars72% (3,588)
  2. 4 stars15% (754)
  3. 3 stars5% (256)
  4. 2 stars3% (134)
  5. 1 star5% (227)
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Showing 1,371-1,380 of 4,635 reviews
Jan 3, 2020
smerwin
1 out of 5 stars review

Made my eye swell shut

I have sensitive skin so I decided that Neutrogena makeup remover wipes for be a good choice for me. Everything was good and I had been using a new package for a little under a month until 3 days ago. 3 days ago my eye started to hurt a little but I just thought I have fallen asleep with makeup in or something. The next day my eye still hurt so I washed my pillowcases and bedsheets thinking that maybe they were dirty and that's what was irritating my eye. I also used a Neutrogena makeup wipe to clean my face a little. Today I woke up with my eye almost swollen shut. I decided to use a Neutrogena makeup wipe to clean my eye. (I wanted to wash it but it hurt so bad that I could barely touch it without it hurting too much.) My eye started to burn and sting so bad that I was in tears. ( I have a very high pain tolerance and rarely cry from pain) After that it swelled shut. I've gone to the doctors and confirmed that it was an allergic reaction. I definitely do not recommend these to anyone.

Review from neutrogena.com
Helpful?2ARNKNFCGN1T13896862159
reply from Consumer Care

Oh no! We're so sorry to hear that this happened to you. We never expect this to happen, so we'd like to chat more with you. Give us a call at 1-800-582-4048. We're available M-F 9AM-5:30PM ET. We hope to hear from you soon!

May 26, 2024
LLFlorida
1 out of 5 stars review

Terrible Smell

I usually buy the 5 pk box and this one included a pk of the Night Calming towelettes. I thought the smell was terrible. It was not as cleansing as the original and the smell even lingered after I washed with a cleanser. If the boxes now include this vs. the 2 travel packs of original, I will not be buying again.

Review from neutrogena.com
Helpful?2ARNKNFCGN1T13896862159
May 25, 2022
pdivito8
4 out of 5 stars review

makeup ToweI lolette

[This review was collected as part of a promotion.] I love how it took my makeup off. I didn't have any issues and my skin felt good afterward. I would recommend this product to anyone who uses makeup. I have never used this product before and again I would recommend it.

Review from Home Tester Club
Helpful?2ARNKNFCGN1T13896862159
Mar 20, 2020
biiancis
5 out of 5 stars review

These makeup wipes have been my go-to for a very long time!! They remove stubborn makeup and also smell great. They are soft which is a plus. I also appreciate the fact that you only need one makeup wipe to completely remove any makeup look! Whereas, some brands, you may need to use more than one which can be a waste.

Review from influenster.com
Helpful?2ARNKNFCGN1T13896862159
Apr 23, 2025
jans22_7914
5 out of 5 stars review

Best makeup wipes you can buy!

Neutrogena's Ultra-soft makeup remover wipes for waterproof makeup works like a charm. Not only is the cloth very soft, making removal gentle on your skin, it's very effective. A couple of sweeps across your face and eyes removes everything without having to scrub hard. And the sheets are a good size and not skimpy. It's a great product!

Review from influenster.com
Helpful?2ARNKNFCGN1T13896862159
Dec 30, 2018
kldearman
2 out of 5 stars review

Leaves An Oil Residue

I got some of these for Christmas, and have used them a couple of times since, just to make sure it wasn't just my skin or what makeup I was wearing. However, every time there is an oil residue left behind after using them. Which is particularly unpleasant when having acne breakouts related to some Psoriasis patches. While it does remove my makeup fairly well, it makes my skin conditions worse, and does cause itching as well.

Review from neutrogena.com
Helpful?2ARNKNFCGN1T13896862159
reply from Consumer Care

We're so sorry to hear about this experience you've had with our wipes and we'd like to learn more. Please give us a call at 1-800-582-4048, Monday - Friday from 9 AM to 5:30 PM ET. We hope to talk soon!

Feb 1, 2023
sammyb38
1 out of 5 stars review

Harsh on Skin

These wipes are probably better if you do eyeshadow looks and wanted a cut crease look or cleaning up some lines, but using this as a makeup remover all over your face is very harsh and irritating, especially those with sensitive skin. Use a cleansing water instead

Review from influenster.com
Helpful?2ARNKNFCGN1T13896862159
reply from Consumer Care

Thanks for your review. We'd like you to give us a call so we can learn more about your experience. Our number is 1-800-582-4048 and we're available M-F, 9am-5:30pm ET. We hope to hear from you soon!

Jul 15, 2024
Issiei8
4 out of 5 stars review

Very soft

[This review was collected as part of a promotion.] Amazing I love to change my makeup two or three times and I like for it to be on point so for it to clean your face make it feel soft fast in a hurry didn't take a whole bunch of them nailed it. One thing it's always so if your face is oily this is not for you but other than that a okay A. Ok!!!!

Review from Home Tester Club
Helpful?2ARNKNFCGN1T13896862159
Mar 9, 2023
brittanyp294
5 out of 5 stars review

Great

I had bought these for a fast and easy way to remove my make up and they were an amazing product. I thought I would have needed more than one wipe to remove my make up and I surprisingly only need one to remove my entire face and neck. So the wipes last a long time.

Review from influenster.com
Helpful?2ARNKNFCGN1T13896862159
Jan 23, 2025
Kels1
4 out of 5 stars review

Work Well, Have a Nice Smell

[This review was collected as part of a promotion.] These worked as expected, they were soft on my skin and have a gentle smell. These removed my foundation and eye makeup without any issues. The packaging and top closure I feel like could cause them dry out, I'll just be careful to make sure it closes all the way.

Review from Home Tester Club
Helpful?2ARNKNFCGN1T13896862159