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Customer reviews for Neutrogena Makeup Remover Cleansing Towelettes and Face Wipes (132 ct.) for
Neutrogena Makeup Remover Cleansing Towelettes and Face Wipes (132 ct.)
4.5 out of 5 stars
stars4,959 ratings4,635 reviews
  1. 5 stars72% (3,588)
  2. 4 stars15% (754)
  3. 3 stars5% (256)
  4. 2 stars3% (134)
  5. 1 star5% (227)
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Showing 1,351-1,360 of 4,635 reviews
May 26, 2022
JennJenn9
5 out of 5 stars review

Neutrogena makeup remover wipes

[This review was collected as part of a promotion.] These are the best wipes hands down that i have ever tried. It takes just one wipe to remove all of your makeup-even waterproof mascara is easily removed! I don't break out from these. No residue left behind. They do cost a bit more than others but the price is more than worth it

Review from Home Tester Club
Helpful?2ARNKNFCGN1T13896862159
Oct 23, 2018
Batmom12155
5 out of 5 stars review

Work well, and a little goes a long way.

[This review was collected as part of a promotion.] I recieved my full size sample of the makeup remover wipes today, and as I still had on yesterdays makeup I put them to the test right away. First thing I noticed was they smell nice, like a lotion smell. The wipes are soft, not rough. It only took one wipe to wipe off all my makeup and it got ALL of it off. The wipe was gentle on my skin, but still got the job done. It didn't irritate my skin or leave it feeling dry. It worked much better than wipes I've previously used in the past.

Review from Home Tester Club
Helpful?2ARNKNFCGN1T13896862159
Jul 4, 2024
ShannonHinks196
4 out of 5 stars review

Great Product

[This review was collected as part of a promotion.] I honestly think this is a really great option I have tried multiple different makeup removing wipes and this is one of my favorites one of my favorite things about these wipes is that they are not too saturated some of them the product will just pour off of them and everything is soaking wet and that's not the case with these I also love how soft they are it makes it super nice and smooth on my face especially during the summer I currently have a horrible sunburn and these did not irritate my sunburn whatsoever they were very gentle I also think that they are very reasonably priced and I really like that they are plant-based toweletes

Review from Home Tester Club
Helpful?2ARNKNFCGN1T13896862159
May 27, 2019
Focus 2020
1 out of 5 stars review

Red and inflamed, something has changed!

I have used these makeup remover wipes for years, but I started noticing some irritation a few weeks ago. Because of that I started using a warm, wet cloth to wipe away residue after using. I blew it off, thinking it was not big deal. However, I cannot ignore this any longer. I have a rash under both eyes at the top of my cheeks, and the skin is dry and cracked. It itches from time to time, and my eyes have felt swollen and affected too. I have stopped using these NOW! What a bummer, because this was a great product at one time. Never again...it is super scary when you see what it can do to your face. This should be recalled. I am not even a particularly sensitive individual to cosmetic items.

Review from neutrogena.com
Helpful?2ARNKNFCGN1T13896862159
reply from Consumer Care

We're so sorry to hear that you had this experience. We take matters like this very seriously and we'd like to speak with you to learn more. Please call us at 1-800-582-4048, M-F 9am to 5:30pm ET. We look forward to your call.

Dec 31, 2022
amandan192
5 out of 5 stars review

Love Love Love

This is what I keep stocked up on in my bathroom. The cloths are so soft on your face and they get the make up off pretty easy. Depending on how good the waterproof mascara is, sometimes I may have to scribe a little harder. I also use these just to clean my face and they seem to help keep it clear from acne.

Review from influenster.com
Helpful?2ARNKNFCGN1T13896862159
reply from Customer Service

We appreciate your review, and our team would love to hear more. Please give us a call at 1-800-582-4048 when you have a moment. We are available Monday-Friday from 9am-5:30pm ET. Thanks!

Jul 3, 2024
LeighAnnS1
5 out of 5 stars review

Excellent performance!

[This review was collected as part of a promotion.] I used Neutrogena Makeup Remover Wipes to remove my makeup! These wipes did an amazing job at removing ALL of my makeup. I used a lot of makeup products daily. Foundation, bronzer, blush, eyeshadow, highlighter, mascara and lip products. It removed all of my makeup with just one wipe! They were super soft on my face, and did not irritate my skin. These wipes performed better than my Miscellar water. I am going to be using these daily from now on! Absolutely fantastic product! I highly recommend.

Review from Home Tester Club
Helpful?2ARNKNFCGN1T13896862159
Jul 10, 2020
ashleeh14
4 out of 5 stars review

While I prefer towelettes over the use of cotton pads, I feel that these are very wasteful. Also, they do an okay job at removing makeup. They are effective on the face (foundation, concealer, etc), but it is difficult to remove eye makeup, particularly waterproof mascara, with these and many times I've had to use more than one to completely remove eye makeup.

Review from influenster.com
Helpful?2ARNKNFCGN1T13896862159
Mar 5, 2024
katem431
3 out of 5 stars review

Prefer a cleansing wipe, if I have to

I have used these off and on over the years. These work in a pinch, but I prefer cleansing wipes if I have a choice for the pinch (I like Bioré's, you can actually see dirt and sebum come off). My skin is very sensitive, so these are also stripping, and I find my mascara never fully comes off (but I also have sensitive eyes…) Not ideal IMO

Review from influenster.com
Helpful?2ARNKNFCGN1T13896862159
reply from Neutrogena

Hey there! We're super sorry to hear that the wipes weren't up to par. When you can please give us a call at 1-800-582-4048 Monday - Friday 9:00am-5:30pm ET so that we can learn more. Thanks!

Jan 13, 2019
LJHR
1 out of 5 stars review

Horrible contact dermatitis from these!

Yikes!!! I have used these for over a year. One month ago my face just blew up from them. Red welts, swelling, crusting, oozing skin for the first 10 days, now I'm still all red and very reactive. Can't put anything on my face now. Been to 2 doctors already, going to a Contact Dermatitis Clinic this week for patch testing. Trying to figure your ingredient list out and the picture on your website doesn't match what you say the ingredients are. HELP!!! I don't have my original package anymore so I don't know which formula I used.

Review from neutrogena.com
Helpful?2ARNKNFCGN1T13896862159
reply from Consumer Service

We're very sorry to hear that and would like to assist you directly! Please give us a call at 1-800-582-4048. We're available Monday-Friday, 9AM-5:30PM ET. We look forward to speaking with you.

Apr 30, 2020
feb9
5 out of 5 stars review

My all time favorite makeup remover wipes. I've tried many different kind and these are my favorite. They are gentle for the face and don't have much of a smell. They remove all your makeup and leave your face clean and shiny. I definitely recommend.

Review from influenster.com
Helpful?2ARNKNFCGN1T13896862159