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Customer reviews for Neutrogena Makeup Remover Cleansing Towelettes and Face Wipes (132 ct.) for
Neutrogena Makeup Remover Cleansing Towelettes and Face Wipes (132 ct.)
4.5 out of 5 stars
stars4,957 ratings4,633 reviews
  1. 5 stars72% (3,588)
  2. 4 stars15% (752)
  3. 3 stars5% (256)
  4. 2 stars3% (134)
  5. 1 star5% (227)
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Showing 101-110 of 4,633 reviews
Nov 19, 2025
jamiad_3004
5 out of 5 stars review

10/10 THESE ARE PERFECT

These makeup wipes are amazing. Either if I'm going out or practicing looks at home these wipes are lifesavers when it comes to removing makeup. The towels are soft and pretty durable and there's 25 in each pack, and are definitely essentials for on-the-go as well. I advise for those who like makeup remover wipes instead of oil to get the Neutrogena Makeup Remover Wipes. 10/10.

Review from influenster.com
Helpful?2ARNKNFCGN1T13896862159
Dec 20, 2025
yuliia14t_4200
5 out of 5 stars review

Must have

I buy Neutrogena make up remover wipes because they have lotion in your face and you don't have to use any cream after you wipe your face. I always buy this because it's a high-quality leave your skin soft and there is not irritation in your skin. It does the cleaning power.

Review from influenster.com
Helpful?2ARNKNFCGN1T13896862159
Apr 11, 2022
Krm13
1 out of 5 stars review

New formula is awful

The new formula is irritating to my face and makes my skin feel like it's burning. The wipes are very dry and thin and it now takes at least 2 wipes to get my makeup off. I've been using these wipes for over a decade but am going to have to find a new product.

Review from neutrogena.com
Helpful?2ARNKNFCGN1T13896862159
reply from Consumer Care

Thanks so much for letting us know about this! Your feedback as a long time fan is valuable to us, and we'd love to hear from you personally so that we can find ways to do better. Please give us a call at 1-800-582-4048 when you have a moment so that we can talk directly!

Feb 10, 2018
Kgarcia1198
1 out of 5 stars review

If you have sensitive skin, stay away.

I tried this product last night and was ecstatic at how it took my makeup off. I woke up this morning to extremely swollen, red, itchy eye lids. I have never been allergic to products like this before until now. If you have any type of sensitive skin, please stay away from this product.

Review from neutrogena.com
Helpful?2ARNKNFCGN1T13896862159
reply from Consumer Service

We're so sorry to hear about this! We'd like to learn more and see what we can do to help. Please give us a call at 1-800-582-4048 from 9AM - 5:30PM ET Monday through Friday. Thank you!

May 4, 2021
Paisley1
1 out of 5 stars review

Skin

My daughter bought a pack over the weekend and used and started to break out all over. Absolutely terrible! Wouldn't recommend this product to anyone after this. She is in college and very conscientious about her looks. This may not look bad to most but after one use this is unacceptable! No product should ever do this to ANYONE!

Review from neutrogena.com
Helpful?2ARNKNFCGN1T13896862159
reply from Consumer Service

Oh, no! We're truly sorry about your daughter's reaction with our wipes. We take this very seriously and want to make sure we gather all of the information. Please give us a call at 1-800-582-4048, Mon-Fri, 9am to 5:30pm ET so we can talk more about this. Also, please share your Reviewer ID with our beauty rep when you call. Thank you.

Jul 7, 2018
maddie12345
1 out of 5 stars review

Burns your eyes!!

I have been using this product for so long and have always loved it. However, something in this product has changed because they started to burn my eyes so bad and my eyes water up and get extremely red, people actually asked me if I was crying. I will not be buying this product again.

Review from neutrogena.com
Helpful?2ARNKNFCGN1T13896862159
reply from Company Services

We'd like to hear more about your experience. Please give us a call at 1-800-582-4048. We're available Monday-Friday 9AM-5:30PM ET. We hope to chat with you soon!

Nov 27, 2025
niralir1_2084
5 out of 5 stars review

Soft, effective wipes that remove waterproof makeu

Neutrogena Ultra Soft Makeup Wipes are gentle yet effective, even on stubborn waterproof makeup. The wipes are soft and textured just right, making removal easy without irritating the skin. They glide smoothly across the face, lifting away mascara, eyeliner, and foundation without leaving a heavy residue. My skin feels clean and refreshed afterward, and the wipes don't dry out quickly in the packaging. Perfect for quick, on-the-go makeup removal or late-night routines.

Review from influenster.com
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Jan 8, 2026
qutipiecx_4810
5 out of 5 stars review

Gentle, Fragrance-Free Makeup Removal Without Brea

I've been using these wipes for years and I really enjoy how gentle yet effective they are. They absorb makeup and residue quickly without leaving my skin overly wet or greasy. The wipes feel soft and smooth on my skin, not rough or scratchy at all. I really appreciate the fragrance free formula because it feels pure and simple, like nothing unnecessary is added. I've had zero irritation while using these, even around my eyes and on sensitive days. They also haven't caused any breakouts, which makes them an easy addition in my routine.

Review from influenster.com
Helpful?2ARNKNFCGN1T13896862159
Jan 6, 2026
JH52
3 out of 5 stars review

Sensitive skin beware!

I don't like to use makeup wipes as a main form of face cleansing, but in a pinch or on a trip, I like to reach for Neutrogena. The night calming ones remove makeup and general grime smoothly without drying out the skin. I've found that the fragrance (or perhaps another ingredient?) tends to make my eyes water and my face turn red, but this is the case for all other night time/calming facial wipes. They do leave the skin feeling somewhat slick, but it does eventually dry down. After some time the peel stops sticking to the package; I haven't found any makeup wipe that doesn't do this, however, so I'll let it slide. If you have sensitive eyes or skin I would stick with the classic formula.

Review from influenster.com
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Jan 23, 2026
karenf383_3195
5 out of 5 stars review

Soft, gentle wipes that remove even waterproof mak

I've been using these Neutrogena Ultra-Soft Makeup Remover Wipes for a long time and they never disappoint. They remove makeup easily, even waterproof mascara, without needing to rub too hard. The wipes feel very soft on the skin and don't leave a greasy residue. I also like that they don't irritate my skin or sting my eyes, which is a big plus for me. They're super convenient for quick makeup removal at night or when I'm traveling.

Review from influenster.com
Helpful?2ARNKNFCGN1T13896862159