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Customer reviews for Neutrogena Makeup Remover Cleansing Towelettes and Face Wipes (132 ct.) for
Neutrogena Makeup Remover Cleansing Towelettes and Face Wipes (132 ct.)
4.5 out of 5 stars
stars
7,694 ratings7,370 reviews
  1. 5 stars72% (5,523)
  2. 4 stars16% (1,247)
  3. 3 stars6% (442)
  4. 2 stars3% (199)
  5. 1 star4% (283)
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Showing 91-100 of 7,370 reviews
Jul 7, 2014
Reviewer name: Susskin
2 out of 5 stars
2 out of 5 stars review

So sad you changed your product

I tried these a month ago at a friend's house while staying with her. I loved the fresh scent and comfortable feeling on my skin. I went home and purchased them myself. I noticed the packaging was slightly different but was not prepared for the strong smell and stinging sensation. I was so disappointed. Please go back to your original formula.

Review from neutrogena.com
Helpful?2ARNKNFCGN1T13896862159
reply from Consumer Care

We are so sorry that you had this experience with our product. The stinging sensation is not typical and we would like to learn more. If you could please call us at 1-800-582-4048, we're open Monday through Friday, 8 AM-8 PM EDT. We hope to hear from you soon.

Jun 1, 2018
Reviewer name: Mom2jk
1 out of 5 stars
1 out of 5 stars review

Beware...rash!

I have used these wipes for several years without any issues. They are now causing a red rash under both eyes. My eyes are itchy & swollen as well. I'm wondering if they have changed the ingredients in the wipes. I will no longer be using these! Very disappointing!

Review from neutrogena.com
Helpful?2ARNKNFCGN1T13896862159
reply from Consumer care

Thank you for reaching out and letting us know about your experience! We want to assure you we take situations like this very seriously and want to learn more, please contact us at: 1-800-582-4048 Monday through Friday 9AM-5:30PM EST. We hope to hear from you soon!

Jul 4, 2018
Reviewer name: Tessa8385
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Best ever!

I've used this for quite some time now. Hands down the best remover out there.

Review from neutrogena.com
Helpful?2ARNKNFCGN1T13896862159
Mar 13, 2018
Reviewer name: Suzanne44
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

The magic towelette

I bought a surplus of these towelettes for my daughters and me. I would recommend them to anyone.

Review from neutrogena.com
Helpful?2ARNKNFCGN1T13896862159
Feb 1, 2026
Reviewer name: WalmartCustomer
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

[This review was collected as part of a promotion.] Exactly what I needed for my trip

Review from walmart.com
Helpful?2ARNKNFCGN1T13896862159
Jul 20, 2017
Reviewer name: Bjr7391
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Product works every time.

Am very happy with product particularly taking off lipstick no matter what color.

Review from neutrogena.com
Helpful?2ARNKNFCGN1T13896862159
Apr 29, 2026
Reviewer name: Johanna
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Clean my face

First time I have used it and I love it.

Review from walmart.com
Helpful?2ARNKNFCGN1T13896862159
May 22, 2026
Reviewer name: Zell
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Thought is a big single back not 3 individual packs

Review from walmart.com
Helpful?2ARNKNFCGN1T13896862159
Mar 5, 2026
Reviewer name: Lori
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

[This review was collected as part of a promotion.] Great product

Review from walmart.com
Helpful?2ARNKNFCGN1T13896862159
Mar 6, 2026
Reviewer name: WalmartCustomer
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

[This review was collected as part of a promotion.] Great item. I've used before.

Review from walmart.com
Helpful?2ARNKNFCGN1T13896862159