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Customer reviews for CeraVe Hydrating Facial Cleanser, Normal to Dry Skin, 12 fl. oz., 2 pk. for
CeraVe Hydrating Facial Cleanser, Normal to Dry Skin, 12 fl. oz., 2 pk.
4.6 out of 5 stars
stars
231 ratings41 reviews
  1. 5 stars85% (197)
  2. 4 stars7% (16)
  3. 3 stars1% (2)
  4. 2 stars0% (1)
  5. 1 star6% (15)
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Showing 21-30 of 41 reviews
Sep 9, 2025
Jerry G
4 out of 5 stars review

Verified Purchase

Review

Works well

Helpful?2A7DP4UASP6213896862157
Oct 14, 2025
Cheryl
5 out of 5 stars review

Verified Purchase

My favorite

Love this face wask

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Oct 25, 2025
Cathy
5 out of 5 stars review

Verified Purchase

Excellent for dry skin

My go to

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Aug 15, 2025
JA
5 out of 5 stars review

Verified Purchase

Clear

good product, it keeps my face clean and clear

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May 22, 2026
anonymous
5 out of 5 stars review

CeraVe

I really like this product. nice creamy texture and leaves face soft - non drying. just wish it was available again.

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Jun 30, 2025
MCLaw
5 out of 5 stars review

Verified Purchase

Light and effective without a lot of fragrance

I was looking for a light effective face cleaner. This is it. Also, it doesn’t smell like I walked out of a makeup store.

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Jun 21, 2025
Pamela
5 out of 5 stars review

Verified Purchase

CeraVe cleanser

This is what my dermatologist recommended me to use. I love it and makes your face so soft and clean.

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Mar 16, 2026
Darci
1 out of 5 stars review

I'm not a fan of this product. It does not feel like I've washed my face, and I often have to follow up with soap. I will not be purchasing this again.

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May 14, 2026
Sherrie
1 out of 5 stars review

JUNK! Doesn't clean your face.

This is the worst facial cleanser I've ever used! After washing my face, every single time it feels like I just smeared wax on my face. Seriously ladies, just use this product as directed, rinse it off, and then gently use your fingernails all over your face. You'll see gunk and putty makeup underneath your nails. This isn't a cleanser! I don't understand all the good reviews.

Helpful?2A7DP4UASP6213896862157
reply from Cerave Product Expert

Hi there! We’re sorry to hear our Hydrating Facial Cleanser did not give you the experience you were expecting. We understand how frustrating it is when a cleanser leaves behind a feel on the skin that does not seem clean or comfortable to you. We appreciate you taking the time to share your experience with us.

Nov 21, 2025
ROBIN
1 out of 5 stars review

I double cleanse for one minute with each cleanse, and there is still makeup on my face! I have used dozens of cleansers, and this one is the WORST at removing makeup. Also, I don't like that it feels like I am rubbing lotion on my face. That feeling does not satisfy me or make me feel clean. My skin is getting worse with this cleanser. Don't buy it.

Helpful?2A7DP4UASP6213896862157
reply from Cerave Product Expert

Hello ROBIN. We are very sorry to hear about your experience with our Hydrating Facial Cleanser. We would like to speak to you directly about this. Please contact us at 888-768-2915 M-F 9:00 am – 5:30 pm ET for assistance. We look forward to speaking with you!