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Customer reviews for CeraVe Hydrating Facial Cleanser, Normal to Dry Skin, 12 fl. oz., 2 pk. for
CeraVe Hydrating Facial Cleanser, Normal to Dry Skin, 12 fl. oz., 2 pk.
4.6 out of 5 stars
stars
235 ratings44 reviews
  1. 5 stars85% (199)
  2. 4 stars7% (17)
  3. 3 stars1% (2)
  4. 2 stars0% (1)
  5. 1 star7% (16)
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Showing 11-20 of 44 reviews
Dec 7, 2025
Reviewer name: Danielle
1 out of 5 stars
1 out of 5 stars review

Love Cerave - Hate This Product

Face card never declines. I love other CeraVe cleansers and use their moisturizers daily. This product, irritates my skin, has a weird feel on my skin, I don't wear makeup, always wash twice, leaves skin insanely dry. The drying part is surprising as this product is supposed to be for dry skin. I do feel like it negatively affected my skin. I'll use the rest as a shaving cream, foot cleanser or for my underarms. Never on my face again.

Helpful?2A7DP4UASP6213896862157
reply from Cerave Product Expert

Hello Danielle! We are very sorry to hear about your experience with our Hydrating Facial Cleanser! We would like to speak to directly about this. Please contact us at 888-768-2915 M-F 9:00 am – 5:30 pm ET for assistance and provide the reference #44212652. We look forward to speaking with you!

Nov 21, 2025
Reviewer name: ROBIN
1 out of 5 stars
1 out of 5 stars review

I double cleanse for one minute with each cleanse, and there is still makeup on my face! I have used dozens of cleansers, and this one is the WORST at removing makeup. Also, I don't like that it feels like I am rubbing lotion on my face. That feeling does not satisfy me or make me feel clean. My skin is getting worse with this cleanser. Don't buy it.

Helpful?2A7DP4UASP6213896862157
reply from Cerave Product Expert

Hello ROBIN. We are very sorry to hear about your experience with our Hydrating Facial Cleanser. We would like to speak to you directly about this. Please contact us at 888-768-2915 M-F 9:00 am – 5:30 pm ET for assistance. We look forward to speaking with you!

Sep 29, 2026
Reviewer name: anonymous
5 out of 5 stars
5 out of 5 stars review

PLEASE bring this back!

Please bring this item back. I don't want the foaming wash.

Helpful?2A7DP4UASP6213896862157
Oct 23, 2025
Reviewer name: Jan
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

great product

I really like the way my face feels after using this product

Helpful?2A7DP4UASP6213896862157
Dec 3, 2025
Reviewer name: Essdee
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great for my sensitive skin

I really like this hydrating facial cleanser. It's great for my sensitive skin.

Helpful?2A7DP4UASP6213896862157
Oct 23, 2025
Reviewer name: MLC
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great product

My wife l I ves Cerave products

Helpful?2A7DP4UASP6213896862157
Sep 26, 2026
Reviewer name: anonymous
5 out of 5 stars
5 out of 5 stars review

Bring back

Bring this back, I do not like the foaming. Love this kind

Helpful?2A7DP4UASP6213896862157
May 22, 2026
Reviewer name: anonymous
5 out of 5 stars
5 out of 5 stars review

CeraVe

I really like this product. nice creamy texture and leaves face soft - non drying. just wish it was available again.

Helpful?2A7DP4UASP6213896862157
Jan 5, 2026
Reviewer name: Denise
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Works great for moisture

Look this product

Helpful?2A7DP4UASP6213896862157
Oct 25, 2025
Reviewer name: Cathy
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Excellent for dry skin

My go to

Helpful?2A7DP4UASP6213896862157