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Customer reviews for Head & Shoulders 2-in-1 Dry Scalp Care Shampoo and Conditioner, 38.8 fl. oz. for
Head & Shoulders 2-in-1 Dry Scalp Care Shampoo and Conditioner, 38.8 fl. oz.
4.7 out of 5 stars
stars
1,583 ratings386 reviews
  1. 5 stars83% (1,310)
  2. 4 stars11% (169)
  3. 3 stars4% (58)
  4. 2 stars1% (10)
  5. 1 star2% (36)

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Showing 381-386 of 386 reviews
Feb 16, 2024
Reviewer name: AJ
1 out of 5 stars
1 out of 5 stars review

Not the same.

This is dry scalp with coconut oil. It makes my hair greasy. It is not the same almond oil dandruff shampoo 2 in 1 that I love. Please bring that back.

Helpful?33O4XGMR7QZT13895520303
reply from Head & Shoulders

Thank you for providing feedback on our Head and Shoulders Dry Scalp Care 2 in 1 Dandruff Shampoo and Conditioner with Coconut and Almond Oil. We're sorry to hear that your hair was left greasy and that you've had trouble finding the product containing only almond oil. We want to assure you that this isn't the kind of experience we want you to have and please know that the just Almond Oil 2 in 1 product is still available. Also, you can be assured that we are reporting your comments with the rest of our team. To get rid of any excess grease, we do recommend washing your hair with a clarifying shampoo. If your hair feels only slightly too greasy, try using a shampoo and conditioning product that's not quite as rich as what you're currently using. We'd like to learn more so that we can assist you better. Please give us a call at (800) 723-9569 or send us an email through our Contact Us Page.

Aug 17, 2022
Reviewer name: Rodo
2 out of 5 stars
2 out of 5 stars review

not as good as it used to be

Very aromatic, the new formula is about 10% less and leaves my hair dried out.

Helpful?33O4XGMR7QZT13895520303
reply from Supplier Response

Thank you for taking the time to get in touch with us about this and I'm really sorry you're unhappy. Our products go through many quality checks to ensure they reach you in perfect condition. What you've described is not something we would expect and I'm sharing your experience with our Quality Assurance Team. We are so sorry this has happened. We would like to talk with you about your experience. Can you please call us at 1-800-723-9569 so we can continue this conversation? Please reference case #19552514.

Jun 3, 2024
Reviewer name: deb
1 out of 5 stars
1 out of 5 stars review

The worst

The worst i have ever bought dries you hair out badly

Helpful?33O4XGMR7QZT13895520303
reply from Head & Shoulders

Thank you for providing feedback on our Head and Shoulders Dry Scalp Care 2 in 1 Dandruff Shampoo and Conditioner. It disappoints us to hear that your hair was left dried out. This isn't the kind of experience we want you to have and we understand that this can be frustrating. You can be sure that we are reporting this to the rest of our team. In the meantime, it may be helpful to know that hair can be dry or frizzy if it's not conditioned well enough. For a better experience, we recommend trying shampoo with more moisturizing benefits. There's a chance that this current product may not be the best for your hair type. You can also trying using a richer anti-dandruff shampoo as well. We'd be happy to assist you further. Please give us a call at (800) 723-9569 or send us an email through our Contact Us Page.

Aug 27, 2024
Reviewer name: Jv
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

The bottle is oversized and underfilled

The bottle is 20% air

Helpful?33O4XGMR7QZT13895520303
Feb 25, 2023
Reviewer name: sroderic63
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Waste of money.

Doesn’t clean well.

Helpful?33O4XGMR7QZT13895520303
reply from TheHeadAndShouldersTeam

Thank you for sharing your experience about our Head & Shoulders 2-in-1 Dry Scalp Care Shampoo and Conditioner. I’m also sorry this product did not meet your expectations on how well it cleans. It may be helpful to know that Fine hair in particular tends to become greasy. If your hair feels very greasy or dirty, try a shampoo with little or no moisturizing benefits and a lighter conditioner.

Oct 14, 2023
Reviewer name: Haberl2
1 out of 5 stars
1 out of 5 stars review

Makes hair greasy

This was great when it was just almond oil. Now that they added coconut oil it leaves your hair greasy and gross.

Helpful?33O4XGMR7QZT13895520303
reply from Head & Shoulders

We appreciate your feedback on our Head and Shoulders Dry Scalp Care 2 in 1 Shampoo and Conditioner with Almond and Coconut Oil. We're sorry to hear that your hair was left greasy. That's not the experience we want you to have and we'll be sure to share this with our team. To get rid of any excess grease, we recommend washing your hair with a clarifying shampoo. To prevent this from happening again, make sure to thoroughly rinse your hair. If a shampoo, conditioner, or styling product is not thoroughly rinsed, it can leave your hair greasy. We'd like to hear more about your experience so please give us a call at (800) 723-9569 or email us through our Contact Us Page.