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Customer reviews for Head & Shoulders 2-in-1 Dry Scalp Care Shampoo and Conditioner, 38.8 fl. oz. for
Head & Shoulders 2-in-1 Dry Scalp Care Shampoo and Conditioner, 38.8 fl. oz.
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4.7 out of 5 stars
stars
1,583 ratings386 reviews
  1. 5 stars83% (1,310)
  2. 4 stars11% (169)
  3. 3 stars4% (58)
  4. 2 stars1% (10)
  5. 1 star2% (36)

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Showing 1-10 of 386 reviews
Oct 26, 2025
Reviewer name: Enid
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Head & Shoulder Shampoo

I use Head & Shoulders shampoo primarily to treat and prevent dandruff. The shampoo's active ingredients, such as zinc pyrithione and selenium sulfide, are clinically proven to control dandruff flakes, relieve itching, and soothe irritation. I also appreciate that it moisturizes the scalp and nourishes the hair, leaving it soft and find it effective for other skin conditions like the redness and itching.

Helpful?33O4XGMR7QZT13895520303
Feb 25, 2023
Reviewer name: Dot
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Taking care of your scalp.

Shampoo and conditioner in one.

Helpful?33O4XGMR7QZT13895520303
Feb 22, 2023
Reviewer name: SKCB
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

2 in 1!!

2 in 1 saves my husband a step in the shower. He appreciates it.

Helpful?33O4XGMR7QZT13895520303
Oct 23, 2024
Reviewer name: Dan
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Bonus size bottles.

I am either getting old or my hair is falling out, I was using the applecider Vinegar H&S, but wanted to switch smells, A little of this soap goes a long ways, it gets really lathery and does a perfectly fine job.

Helpful?33O4XGMR7QZT13895520303
Oct 15, 2025
Reviewer name: Yo
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Lasts a long time

Love this product. I've used it for many years and it leaves my hair soft.

Helpful?33O4XGMR7QZT13895520303
Nov 5, 2025
Reviewer name: Owen
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Good product

I have used this product for years and I am happy with it

Helpful?33O4XGMR7QZT13895520303
Feb 15, 2023
Reviewer name: KENNETH
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

all good

good

Helpful?33O4XGMR7QZT13895520303
Sep 25, 2025
Reviewer name: Tony
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

Head shoulders Shampoo

To concentrate to be used everyday.

Helpful?33O4XGMR7QZT13895520303
reply from Head & Shoulders

We appreciate you for getting in touch about our Head and Shoulders 2 in 1 Dry Scalp Care Shampoo and Conditioner. We are sorry to hear that you aren't able to use the product everyday. We have put all of our products through many quality checks so this report has been unexpected. Still, we want to assure you that we'll be handling this with our Quality Assurance team. So we can learn more about your experience, we ask that you please give us a call at (800) 723-9569 or send us an email through our Contact Us Page.

Aug 12, 2022
Reviewer name: littlekam
1 out of 5 stars
1 out of 5 stars review

awful

Had to buy this because Sam's no longer carries the classic clean. Yet another item Sam's no longer carries. If you want your hair to feel like you just came out of the pool or you enjoy extremely dry hair then buy this head and shoulders otherwise stick with the classic.

Helpful?33O4XGMR7QZT13895520303
reply from TheHeadAndShouldersTeam

Thank you for taking the time to get in touch with us about this and I'm really sorry you're unhappy. Our products go through many quality checks to ensure they reach you in perfect condition. What you've described is not something we would expect and I'm sharing your experience with our Quality Assurance Team. We are so sorry this has happened. We would like to talk with you about your experience. Can you please call us at 1-800-723-9569 so we can continue this conversation? Please reference case #19535228.

Mar 19, 2026
Reviewer name: Samsregular
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Didn't help improve my scalp health.

Didn't help improve my scalp health. I'm using it for laundry.

Helpful?33O4XGMR7QZT13895520303
reply from Head & Shoulders

Thank you for your feedback on Head &amp; Shoulders 2-in-1 Dry Scalp Shampoo and Conditioner. We are sorry to hear that you haven&#39;t experienced the desired relief from flaking, itching, and dandruff. We understand how frustrating this can be, and we want to help resolve this issue for you. Dandruff and itching are typically caused by a specific microbe on the scalp. While everyone has this microbe, about half of us have a sensitivity to it, leading to irritation, flaking, and redness. To effectively control these symptoms, it&#39;s crucial to use Head &amp; Shoulders a minimum of 2 days a week for at least 6 weeks. For optimal results, we recommend using it every time you shampoo. For long-term efficacy, we recommend using Head &amp; Shoulders shampoo every time you wash your hair. It&#39;s important to continue using the product even after your symptoms have disappeared to ensure a dandruff and itch-free scalp. We will share your comments with the rest of our team. Also, we advise only using the product as directed and not for any other purposes. Please feel free to call us at (800) 723-9569 or reach out through our Contact Us page for further assistance.<br />