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Customer reviews for Member's Mark Hotel Premier 14" Hybrid Mattress (Available in Medium, Plush, and Firm) for
Member's Mark Hotel Premier 14" Hybrid Mattress (Available in Medium, Plush, and Firm)
4.2 out of 5 stars
stars258 ratings168 reviews
  1. 5 stars68% (176)
  2. 4 stars10% (27)
  3. 3 stars6% (16)
  4. 2 stars5% (12)
  5. 1 star10% (27)

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Showing 1-10 of 168 reviews
Apr 22, 2026
Amazing Popcorn Mix
5 out of 5 stars review

Best Mattress Ever - replaced my Tempur-Pedic!!

I want to tell you about the Sam’s Club Members Mark 14-inch Queen Hybrid Mattress from their Hotel Premier Collection - I have to say I’m really impressed! I replaced my expensive Tempur-Pedic with this one, and I actually like it better. It’s noticeably thicker than my old Tempur-Pedic, so it fills the entire bed frame all the way to the bottom of my headboard. My pillows no longer fall through the gap like they used to — such a simple but huge improvement. The zip-off cover is thick, quilted, and zips all the way around, making it easy to wash. It also has two sturdy handles on each side so moving or flipping the mattress is really easy. Overall, this mattress feels luxurious and delivers great support and comfort. I’m genuinely surprised how much better it is than my old high-end mattress. I would very highly recommend this mattress! 5 BIG STARS*****

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Apr 23, 2026
The perfect birthday gift
5 out of 5 stars review

We upgraded our bed! Best decision EVER!

This Member's Mark mattress from Sam's Club was a great find! I am so obsessed! It has a premium feel at a pocket friendly cost. It comes as a bed in a box for easy transport without the delivery fees. Just look at the breathable surface Texture and edge support. After one night of sleep, I could tell the difference in the pressure relief! My husband and I recommend 10/10 for anyone wanting a spacious, supportive night's rest without breaking the bank!

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Apr 27, 2026
MommaBear
5 out of 5 stars review

No more sore back

Got this for my son who was sleeping on a very old mattress. He was waking up with a sore back most mornings. He slept better the very first night and his sore back is gone. Not too firm or soft - just right.

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Apr 15, 2026
Mztnurse
5 out of 5 stars review

14 in hotel hybrid mattress

Night and Day Difference ​This mattress is an absolute game-changer for sleep quality. The 14-inch profile provides a premium, high-end feel, and the combination of support and plushness is perfect for relieving pressure points. ​Exceptional Comfort: The cooling cover and foam layers prevent overheating throughout the night. ​Solid Value: You get the quality of a boutique hotel mattress at a fraction of the cost. ​Great Support: It strikes the perfect balance—firm enough for back support but soft enough to feel like you're sinking into a cloud. ​It’s easily the best investment for a restful night's sleep! This is a great buy.

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Jun 22, 2025
Nate
5 out of 5 stars review

Verified Purchase

Get this mattress!

So comfortable! And great price! I was in a bit of a rush to buy a mattress for some guests coming over. So, I didn’t fully read the full description on the box before buying. I didn’t realize this is actually a spring mattress with a memory foam top. The relatively small packaging tricked me. But, I was definitely not disappointed! The spring/foam combo is so comfortable!

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reply from Member's Mark Team

We're so glad to have exceeded your expectations with our mattress, Nate! Thank you for the 5-star recommendation!

May 29, 2025
Alexie B
5 out of 5 stars review

Verified Purchase

Feels like name brand for a fraction of the price

I work at a mattress store... all we sell are mattresses. That being said, my expectations are always high, and my standards are as well. This mattress feels EXACTLY the same as our previous queen size that was more than double the price. It is so unbelievably comfortable and supportive. Its worth the price for sure and i would buy it again tenfold if we need more mattresses in the future for other rooms

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reply from Member's Mark Team

Thank you so much for this fantastic review and recommendation, Alexie! Sweet dreams!

Sep 27, 2025
Lesley
5 out of 5 stars review

Verified Purchase

Guest room mattress purchase

Bought 2 of these for our new houses' guest rooms. After shopping around for a well priced mattress we chose these. Very pleased with the quality and price. Once out of the box we left them overnight to expand. They are very comfortable to lie on. I haven't slept overnight on them, but I have had a lie down to test them. I would buy them again for sure.

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Apr 23, 2026
Rubberized flips
5 out of 5 stars review

Boxed Mattress

What appears to be a comfortable new mattress in a large box weighing over 100 lbs which is too heavy for me to carry up stairs and will need to wait till o have help to remove packing and layout new mattress to open on bed frame.

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Apr 17, 2026
Love2shop
5 out of 5 stars review

Cool, Comfortable and Great Value !

I am extremely happy with this Member's Mark Hotel Premier Collection mattress. From the very first night, I noticed a big difference in comfort and support. The hybrid design really gives you the best of both worlds—the memory foam layers feel soft and contour nicely, while the pocket coils provide excellent support and keep everything feeling stable. One of my favorite features is how cool it sleeps. The cooling cover and gel memory foam really seem to work—I don't wake up overheated like I have with other mattresses. It's a great balance of softness and firmness (I'd say true medium), which works well whether you sleep on your back or side. Setup was simple, and the quality feels impressive for the price. It honestly has that “hotel bed” feel right at home. If you're looking for a comfortable, supportive, and cooling mattress without spending a fortune, this is a fantastic choice. Highly recommend!

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Apr 23, 2026
Hhan
4 out of 5 stars review

Soft and comfy

Hard to say long term how I would rate this mattress and I don't think you'll ever find one outside a sleep number where both people are fully happy. I will say the matress in comfy. To husband it's more springy than our prior mattress. Not to the point of disrupting the other person, but you can feel the springiness. It is a great side sleeper mattress. Took a little more than 24 hours from opening to be ready to use. Has a nice removeable topper for washing. The topper is smooth so our egyptian cotton sheets come off easily, whereas the basic flannel stays on better. Husband does think mattress feels warmer than out previous, but I didn't notice.

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