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Customer reviews for ZINUS Night Therapy 12” Medium Firm Euro Top Hybrid Mattress for
ZINUS Night Therapy 12” Medium Firm Euro Top Hybrid Mattress
4.2 out of 5 stars
stars
1,205 ratings623 reviews
  1. 5 stars63% (764)
  2. 4 stars17% (202)
  3. 3 stars5% (61)
  4. 2 stars5% (56)
  5. 1 star10% (122)
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Showing 31-40 of 623 reviews
Apr 25, 2021
Reviewer name: Deb
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

Disappointed

The mattress did not pump up all the way. If you sit anywhere around the sides you will fall of. The sides feel like their hollow.

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Jul 30, 2021
Reviewer name: RWright49
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

Comfortable but defective

This bed is very comfortable but it sloped on one side. Probably never fully expanded. Sam’s refunded us and we are waiting pickup.

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Dec 15, 2022
Reviewer name: Iakona
2 out of 5 stars
2 out of 5 stars review

Verified Purchase

Very Firm

It's not for me. It's very firm. Feels like I'm sleeping on a mountain. If you need a good firm mattress, this is for you.

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reply from Zinus

Hello, Thank you for your review and we apologize that you are experiencing issues with your purchase. Please give Sam's Club Customer Support team a call at 1 (888) 746-7726, they will be glad to assist in the best way possible, Thank you.

Mar 21, 2021
Reviewer name: Chuck S
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Very comfortable Zinus Night Therapy bed

Ordered for a 2nd Bed Room. Comfortable enough that I would have ordered a King Size for the Master Bed Room.

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Oct 20, 2021
Reviewer name: Cecy
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Not recommended!

The mattress was horribly bad. It was extra hard and bent out of shape. Nothing like the picture shows!

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Oct 1, 2021
Reviewer name: Anonymous
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Don't buy this

This mattress does not unfold and look like a normal mattress even after 5 days. Its lumpy and misshapen

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Sep 25, 2021
Reviewer name: None
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Soiled/lumpy

Soiled top and did not expand correctly leaving visible lumps. Sams is replacing it but return is not simple as it is upstairs and fully opened.

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Oct 8, 2026
Reviewer name: anonymous
4 out of 5 stars
4 out of 5 stars review

Good purchase but on the firmer side for sure.

Great Matress for spare bedroom. It's firm (not med/firm). If you like a firm Matress it's fine. Certainly not close to medium. But for the money very happy with it

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Mar 27, 2021
Reviewer name: Hanna
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

This mattress is great for back problems.

I love my mattress. I have nerve damage from my neck to my back. I sleep very well on this mattress. I haven’t had it but two weeks but I’m sure I’ll always love sleeping on it.

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Jan 18, 2022
Reviewer name: Emma M
2 out of 5 stars
2 out of 5 stars review

Verified Purchase

Not as good as everyone says it is

Our mattress has a bump in the middle and is flat where our heads lay, causing us to need to use more pillows for support. And this bed is still too springy, I can feel my partner’s every move. Very disappointed, despite all the positive reviews.

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