Customer reviews for ZINUS Night Therapy 12” Medium Firm Euro Top Hybrid Mattress forMember photos









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Two for one
I was supprised that they could get a queensized mattress in such a small box. Mattress is very firm but the pillow top makes it a good rest. Ironically, I received another one the very next week and had to call Sams Club to return it so that I didn't charged for a second one.
Defective
I bought this two weeks ago for a spare room. When it was unrolled, it did not level out and some of the foam under the fabric was wadded up. I thought letting it fully inflate would take care of it but it still hasn't settled. It seemed ok when laying on it so I left it to settle. So today, I went to put sheets on and noticed that on the end at the head, the fabric was not sewn together and had about 4-5 inches unsewn exposing the foam within the mattress. I thought it was a rip at first but after closer inspection, you can see that the fabric had never been sewn and was missed by the machine. Very disappointed with the quality. I have ordered Zinus bed in a box before and been very pleased.
Hello Okie, We are very sadden and apologize to hear about the way your item arrived. We care and would love to make this right for you. Please reach out to Customer Support team via Facebook messenger or Twitter, We would be happy to replace your mattress for you, Thank you.
Perfect!
This mattress was my first ever mattress purchase. I spent months agonizing trying to find a good mattress with a fair price. I was a little hesitant purchasing a mattress offline but the value and description of this mattress sold me. I came within the week and once I put it on my bed...the word HEAVEN came to mind. It is very comfortable and usually I wake up with lower back pain. Since I have been sleeping on this one, it has decreased significantly. I recommend it!
Excellent Purchase
I ordered this product for a Hide-a-Bed that I built for guests to use. The HaB does not have a box spring. I was surprised by the small package the product was shipped in(FedEx). The mattress is greatly compressed/vacuum packed/folded then shipped in a much smaller box. Be careful to open the box in an area as large as the mattress size. Once the vacuum package is perforated and removed it wil take two full days for the mattress to assume its full size and firmness. I like how the mattress feels. Guests have mentioned how comfortable it is. I an very pleased with the purchase. It does not require a box spring. The only downside is that all mattresses were made locally providing local jobs. With this technology mattresses can now be shipped from china at reasonable cost.
Excellent purchase
Bought two of these for bunk beds, the kids were sleeping on the ones that came with the set and the older one was complaining about it being uncomfortable. Upon setting the beds up they were rather high for the top bunk but that's ok i'll modify the bunk and put a higher bar support if I have to. Anyway, I set up the beds and last night i decided to try it out... I laid down and wasn't even really that tired but wow, closed my eyes for a few mins and actually passed out! This thing is comfortable, and has an amazing firmness I didn't think it would have seeing as how it was packaged. Woke up 5 hours later with no pains and felt refreshed. There is a little new bed smell that will clear out in a day, but it's a small price to pay for the quality of the bed. Upon being jealous I Bought the 13" Queen today for my bed today: http://www.samsclub.com/sams/shop/product.jsp?productId=prod2980303 I'll update the review after the lil ones sleep on it over the weekend.
So easy! And comfortable, too!
Ordered this after I realized that I couldn't get a full sized mattress into my suv to get it home from my local Sam's. For the same price this one was delivered! And, yes, the box is large (about 4' x 3' x 3'), and heavy (use a handcart)... but unpacking was pretty simple. Hint... keep it boxed (or at least rolled up tight) until you have it where you want it. Once you allow air in, it's just like moving any other mattress. My daughter loves it... and the thickness and comfort are on par with my $$$ non-vacuum packed one!
i was skeptical
when this mattress showed up in a 3 foot by 4 foot cardboard box, i was very skeptical of it being worth the money; but i had no choice. we had guests staying with us for our wedding and i needed an additional bed. after 48 hours of expansion time, i could not tell the difference between this mattress and my big name one i spent 4 times the amount on!!! it is a really great product.
Buy it!!
I bought this for my spare room. It came vacuum packed in a little box, and I thought "Oh, no". Opened it, it popped right up, and you cannot believe how comfortable it is. I sleep on a $3,600.00 mattress, so I know a good mattress when I lay on one. I absolutely would recommend this to anyone!!
Received defective mattress
I've bought this mattress before and had no issues. However with my recent mattress order, it came vacuumed sealed as usual except the mattress was folded in half before being rolled and vacuum-sealed. I did everything as instructed but the mattress was left with a huge elevated lump where the mattress was folded and the edges were collapsed... waiting for my replacement and see if it has the same issue
Finally a great mattress!
My fiance and I got a new king bed about 6 months ago, so we got two twins to put in it. At first they were bothTemperpedics from another store, I hated mine so I exchanged it 2 times from that store for other mattresses unfortunately, I didn't sleep well on any of them. Then I ordered a sleep number and didn't like the first one which was 1500.00 so they swaped it out for the 550.00 one with different options. I kept giving it a chance but it just didn't feel right, I slept terrible all the time so I returned that one too. After reading the reviews on this Sams club bed I thought I'd try it out as I could return it easily. The first evening I layed on it I knew it was going to be the one, I didn't have to get used to it like the other stores kept telling me. I finally found my mattress! It's not super firm or too soft, you don't sink in, that's what I was looking for. Apparently I sleep so deep that I'm talking in my sleep now:) Also, there was no smell to it, not sure what that complaint was about, I'm sensitive to smells too.